Transdev
Transdev

71 Transdev Customer Service Representative Jobs Hiring Near You

Customer Service Representative Transdev inRedwood City, CAis hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking a friendly ...

Customer Service Representative Transdev in Denver, Co. is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and clients. We seek friendly, customer service ...

Transdev in Lancaster, California is hiring a Customer Service Representativeto act as a liaison ... The above represents the standard Corporate Policy. Key Responsibilities: * Respond to customer ...

Part time Customer Service Representative Transdev in Crystal Lake, ILishiringa Part time Customer ServiceRepresentativeto act as a liaison for our customers, providers, and client. Weare seeking ...

Part time Customer Service Representative Transdev in Crystal Lake, ILishiringa Part time Customer ServiceRepresentativeto act as a liaison for our customers, providers, and client. Weare seeking ...

Transdev complies with federal and state disability laws and makes reasonable accommodations for ... Customer Service Job Type: Full Time Req ID: 8146 Pay Group: HVC Cost Center: 661 The above ...

We are seeking friendly, customer service-oriented people who are dedicated to safety ... Transdev complies with federal and state disability laws and makes reasonable accommodations for ...

* Part- Time Customer Service Representative Transdev in Hillburn, NY is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly ...

Join the Transdev team in New Carrollton, MD! We're hiring a part-time Reservationist/Customer Service Representative to work 12:30 PM - 4:30 PM. In this role, you'll assist customers by scheduling ...

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Transdev Jobs Information

Do workers at Transdev North America get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 122 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Transdev North America pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between December 2025 and June 2026.

At Transdev North America, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 127 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Transdev North America affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 122 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Transdev North America?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 68 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 45% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Transdev North America worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Transdev North America workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 80 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Transdev North America workers to change shifts?

Most people find it hard to change shifts.
69% of people report that it’s hard to change shifts if they need to.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Transdev North America?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 118 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Transdev North America managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Transdev North America spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Transdev North America?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between December 2025 and June 2026.

Is working at Transdev North America good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
62% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Transdev North America feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 131 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Transdev North America get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 62 people who took the Breakroom Quiz between December 2025 and June 2026.

Is it stressful to work at Transdev North America?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Transdev North America enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 119 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Transdev North America recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Transdev North America?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at Transdev North America?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 61 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think Transdev North America’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 63 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers feel well informed about how Transdev North America is doing?

Most people don’t feel well informed about how the company is doing.
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between December 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Transdev?
Infographic showing various Customer Service Representative job openings at Transdev in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Physical job distribution.
Customer Service Representative

Customer Service Representative

Transdev

Redwood City, CA • On-site

$21 - $21.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Transdev North America rating

6.4

Company rating: 6.4 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

59th of 76 rated public transport


Job description

Customer Service Representative
Transdev inRedwood City, CAis hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking a friendly, customer service-oriented person dedicated to safety.
Transdev is proud to offer:
  • Competitive hourly compensation package: minimum $21.00 -- maximum $21.63

Benefits include:
  • Paid vacation, sick, & Holidays
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance

Key Responsibilities:
  • Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
  • Respond to customer and client inquiries and concerns with timely, accurate information
  • Comprehensive understanding of policies and procedures
  • Meet or exceed established performance requirements.
  • Other duties as required, including dispatching

Qualifications:
  • High School Diploma, GED or equivalent.
  • Fluent in English
  • Computer literate
  • Excellent customer service skills.
  • Ability to operate standard telephone system.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Physical Requirements:
The essential functions of this position require the ability to:
  • Work alone
  • Sit for extended periods (up to 8 hours per day)
  • Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contactus.HR.TalentAcquisition@transdev.com.
Transdev proudly maintains a safe, drug-free workplace.
  • Candidate must successfully pass a pre-employment drug screen.

All applicants must:
  • Meet all legal eligibility requirements to work in the United States without requiring sponsorship, now or in the future

About Transdev:Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Dispatchers
Job Type: Full Time
Req ID: 5848
Pay Group: 28E
Cost Center: 345
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

What Transdev North America employees say

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Benefits

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