20 Townebank Operations Manager Jobs Hiring Near You

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

Join us at TowneBank Mortgage! Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.

Essential Responsibilities:

• Originating Mortgage loans in compliance with company and regulatory policies.
• Recruiting and retaining Loan Officers.
• Establishing and tracking sales goals for Loan Officers.
• Formulating and communicating effective sales strategies.
• Acting as liaison between Loan Officers and Bank Officers.
• Acting as a liaison between Loan Officers, Real Estate Brokers and Principals.
• Attending Real Estate office sales meetings and working with agents.
• Coordinating training of Loan Officers with the Training Manager.
• Identifying business development opportunities for Towne and/or the affiliated company.
• Participating in industry related events.
• Attending monthly Real Estate Manager Meetings.
• Promoting business for the Bank and encouraging origination staff to cross-sell products from other Bank business lines.
• Attending monthly Sales Manager Meetings and Manager Meetings.
• Meeting monthly with Sales Manager/EVP.
• Holding sales meetings with their Loan Officer's (Quarterly, at minimum).
• Other duties, as required.
• Obeying all applicable Federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Skills & Experience You'll Need:

• 1-2 years of experience as a Loan Officer
• A valid NMLS #
• Experience using Microsoft Office Suite in a professional work environment
• Experience with CRM systems, preferably Total Expert
• Working knowledge of Adobe Creative Cloud
• Well organized with an ability to prioritize and multi-task
• Strong verbal and written communication skills
• Strong public speaking skills
• Ability to exercise discretion and sound judgment when dealing with confidential information
• Ability to work independently and as a team member
• Ability to demonstrate flexibility as demands and priorities change
• Ability to interpret and apply policies and guidelines effectively

Bonus Points If You:

• Have at least four years' experience with a proven sales record.
• Communicate well and foster a positive working environment.

What We Offer:

• Competitive benefits
• Resources needed to succeed
• Advanced technology
• Innovative marketing
• Excellence in operations

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Not substantially exposed to adverse environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Qualifications

Licenses & Certifications

Preferred

NMLS Registered

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.