Description Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation ...
60 Totango Customer Support Engineer Jobs Hiring Near You
Description Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation ...
Customer Support Engineer
Albuquerque, NM ยท On-site
Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation ...
Customer Support Engineer
Albuquerque, NM ยท On-site
Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation ...
Customer Support Engineer
Cedar Falls, IA ยท On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Customer Support Engineer
Cedar Falls, IA ยท On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Customer Support Engineer
Cedar Falls, IA ยท On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Quick apply
Customer Support Engineer
Cedar Falls, IA ยท On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Customer Support Engineer
Chicago, IL ยท On-site
$50K - $75K/yr
As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting with troubleshooting, product inquiries, and ensuring customer satisfaction. Your technical ...
Customer Support Engineer
Chicago, IL ยท On-site
$50K - $75K/yr
As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting with troubleshooting, product inquiries, and ensuring customer satisfaction. Your technical ...
Customer Support Engineer
Austin, TX ยท On-site
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...
Customer Support Engineer
Austin, TX ยท On-site
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...
Customer Support Engineer
Austin, TX ยท On-site
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...
Customer Support Engineer
Austin, TX ยท On-site
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...
Customer Support Engineer
New York, NY ยท On-site +1
As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake ...
Customer Support Engineer
New York, NY ยท On-site +1
As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake ...
Customer Support Engineer
Richardson, TX ยท On-site
... with fellow customer support engineers, sales engineers, consulting engineers, and internal engineering departments Function as the primary technical resource for large customer accounts with ...
Customer Support Engineer
Richardson, TX ยท On-site
... with fellow customer support engineers, sales engineers, consulting engineers, and internal engineering departments Function as the primary technical resource for large customer accounts with ...
Customer Support Engineer
New York, NY ยท Remote
$40K - $65K/yr
As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake ...
Quick apply
Customer Support Engineer
New York, NY ยท Remote
$40K - $65K/yr
As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake ...
Customer Support Engineer
Denver, CO ยท Hybrid
We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...
Customer Support Engineer
Denver, CO ยท Hybrid
We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...
Customer Support Engineer
Minneapolis, MN ยท On-site
Customer Support Engineer Do you want to join a purpose driven company who are making a global impact on society and creating a healthier environment both now and for future generations? If working ...
Customer Support Engineer
Minneapolis, MN ยท On-site
Customer Support Engineer Do you want to join a purpose driven company who are making a global impact on society and creating a healthier environment both now and for future generations? If working ...
Customer Support Engineer
Oakland, CA ยท Hybrid
We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...
Customer Support Engineer
Oakland, CA ยท Hybrid
We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...
The Customer Support Engineer will provide remote support and when requested, on-site support, of standard and custom power conversion products and systems which include Low Voltage AC Variable ...
The Customer Support Engineer will provide remote support and when requested, on-site support, of standard and custom power conversion products and systems which include Low Voltage AC Variable ...
Customer Support Engineer
Minneapolis, MN ยท Remote
Customer Support Engineer Do you want to join a purpose driven company who are making a global impact on society and creating a healthier environment both now and for future generations? If working ...
Quick apply
Customer Support Engineer
Minneapolis, MN ยท Remote
Customer Support Engineer Do you want to join a purpose driven company who are making a global impact on society and creating a healthier environment both now and for future generations? If working ...
Customer Support Engineer
Raleigh, NC ยท On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
Raleigh, NC ยท On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
Dallas, TX ยท On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
Dallas, TX ยท On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
$29.19 - $49.62/hr
Must maintain excellent working relationship with customers, customer support engineers, applications engineers, technical support and sales team * Requires good troubleshooting skills Preferred ...
Customer Support Engineer
$29.19 - $49.62/hr
Must maintain excellent working relationship with customers, customer support engineers, applications engineers, technical support and sales team * Requires good troubleshooting skills Preferred ...
Customer Support Engineer
Vancouver, WA ยท On-site
$29.19 - $49.62/hr
Must maintain excellent working relationship with customers, customer support engineers, applications engineers, technical support and sales team * Requires good troubleshooting skills Preferred ...
Customer Support Engineer
Vancouver, WA ยท On-site
$29.19 - $49.62/hr
Must maintain excellent working relationship with customers, customer support engineers, applications engineers, technical support and sales team * Requires good troubleshooting skills Preferred ...
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Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 15 days ago
Job description
Description
Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation, maintenance, and support of Optomec DED systems. Your primary objective will be to merge technical expertise with excellent customer service to enhance overall customer satisfaction.
Responsibilities:
- Install and configure Optomec systems at customer sites
- Provide technical support and troubleshoot issues onsite and through phone, email, and chat
- Guide customers through onboarding processes and assist with installation and updating matters
- Collaborate with cross-functional teams to resolve complex technical problems
- Develop and maintain strong relationships with customers by delivering exceptional service
- Keep accurate records of customer interactions, technical issues, and resolutions in the CRM system
- Analyze customer feedback and collaborate with internal teams to continuously improve products and services
About Optomec: Optomec is a leading provider of advanced manufacturing solutions, specializing in systems such as DED and Aerosol Jet. We are at the forefront of innovative technologies that empower industries to achieve unprecedented levels of efficiency and precision. As part of our commitment to customer success, we are seeking qualified individuals to join our team as Customer Support Engineers.
Requirements
- Associate's degree in Engineering or a related field or equivalent experience
- Working knowledge of simple DC circuits and test procedures
- Preferred some security clearance
- Proven experience in technical support or a similar customer facing role
- Excellent problem solving and troubleshooting skills
- Exceptional communication and interpersonal skills
- Willingness to travel domestically and internationally as required by customer needs
- Ability to work independently and collaboratively in a fast-paced environment
- Adaptability and a customer-centric mindset
- Ability to lift 50 pounds independently and access components from the floor to a five foot level
- Able to utilize commercial air, ground and self-drive transportation
- Comfortable standing for long periods of time during on-site support and system demonstrations
- MasterCam and SolidWorks experience a plus
Benefits:
- Attractive salary package
- Excellent health, dental, vision, Telehealth, Short Term Disability/Long Term Disability/LDD coverage
- Fifteen days of annual paid time off
- 401(k) retirement savings plan with employer matching percentage
- Professional development opportunities
If you are passionate about cutting-edge technologies, thrive in a dynamic environment, and are dedicated to providing exceptional customer support we encourage you wot apply for the position of Customer Support Engineer at Optomec. Join our team and be part of revolutionizing the future of manufacturing.