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Topgolf |Assistant Facilities Manager

Job Description

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food andbeverage, events, and entertainment into one experience that keeps guests coming back.

WHAT WE'RE SEEKING

Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through untilit'struly resolved?

We'relooking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment theymaintain.

If you want to grow infacilitiesleadership by doing the work with excellence, this is your next step.

THE ROLE

The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at the venue.This roleis responsible forthe repair and replacement of equipment, including the game system and entertainmenttechnologies, buildingmaintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf's hospitality operation.

The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling,Team memberdevelopment, and teamengagement, whileensuring safety, compliance, and budget standards are consistently met.

WHAT YOU WILL DO

Support Facilities Operations

Support the Facilities Manager in the day-to-day operation of the Maintenance Department

Monitorthe operation and proper use of all equipment and systems throughout the venue

Monitorthe use and inventory of spare parts, maintenance supplies, and equipment

Collaborate with the Operations team on building and grounds maintenance priorities

Lead and Develop the Team

Coach, develop, and drive engagement with FacilitiesTeammembersand Porters

Ensure all team members are adequately trained, properly equipped, and held to a high standard

Delegate tasks clearly and follow up to ensuretimely, quality completion

Support hiring, scheduling, and onboarding of Facilities team members

Manage Costs and Compliance

Control department budgets and spending within established guidelines

Maintainall safety, health, and environmental policies and procedures

Ensure all city, county, state, and federal maintenance regulations are met

Maintaina clean driving record and manage equipment and supply vendors responsibly

Uphold Safety and Standards

Proactivelyidentifyand address maintenance issues before theyimpactguests orTeammembers

Ensure facilities standards consistently support the overall guest experience

Demonstrate Topgolf's core values: Fun, One Team, Excellence,Courage, and Caring

CORE COMPETENCIES FOR SUCCESS

Drives Results|Consistentlyachieving results, even under tough circumstances.

Pushes the Facilities team to complete maintenance and repair work to a high standard and on time

Maintainsfocus on venue condition goals even during high-demand or short-staffed periods

Fosters a sense of urgency in the team for resolving issues before theyimpactthe guest experience

Shows determination in the face of complex repairs, equipment failures, or competing priorities

Ensures Accountability|Holdingself and others accountable to meet commitments.

Monitorsmaintenance task completion and holdsTeammembersaccountable for quality and standards

Accepts responsibility for department performance andtakes actionwhen results slip

Ensures full compliance with safety, health, and regulatory requirementsat all times

Follows through on commitments to the Facilities Manager, Operations team, and vendors

Customer Focus|Building strong customer relationships and delivering customer-centric solutions.

Addresses gaps in the team's ability to meet the facility standards that directlyimpactthe guest experience

Ensures maintenance issues are resolved before they affect guests or the overall venue experience

Holds teammembersaccountable for completing work that supports a safe, clean, and guest-ready venue

Aligns Facilities operations and daily priorities to support outstanding guest experiences

Plans andAligns| Planningand prioritizing work to meet commitments aligned with organizational goals.

Creates realistic maintenance schedules with tasks sequenced for maximum efficiency

Anticipatesand minimizes bottlenecks, delays, and equipment failures through proactive planning

Aligns Facilities priorities and daily work plans with the needs of the broader Operations team

Balances preventive maintenance tasks with reactive repair demands in a high-volume environment

QUALIFICATIONS

3+ years of maintenance experience, with at least 1 year of recent supervisory experience

Experience in building maintenance, equipment repair, and facilities systems

High school diploma or equivalent

Must have a clean driving record

Excellent communication, time management, and organizational skills

Ahigh levelof self-awareness, receptivity to change, and integrity

Availability to work varied shifts, including evenings, weekends, and holidays

Must be 21 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

Let'sbereal; thisisn'tyour typical desk job!Here'swhatyou'llneed to do to thrive in this role:

Lift and Move Things: Handle items up to 50 lb., with comfort in lifting, bending, stooping, and carrying

On Your Feet: Expect to be on your feet and physically active throughout the full shift

Heights and Climbing: Ability to maneuver up and down ladders and stairs regularly

All Conditions: Ability to work in extreme weather conditions for extended periods of time

Active Tasks: Constantly engaged in hands-on maintenance and repair work across the venue

Sounds like afit?Wecan'twait to meet you!