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60 Tom James Customer Service Representative Jobs Hiring Near You

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Tom James Jobs Information

Do workers at Tom James get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Tom James pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Is the health insurance from Tom James affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2026.

Do workers at Tom James worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Tom James?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Tom James managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at Tom James spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at Tom James?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Tom James?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Tom James?

Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Tom James?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people think Tom James’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Tom James is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Tom James?

What are the most popular categories at Tom James?

Infographic showing various Customer Service Representative job openings at Tom James in the United States as of September 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 100% Physical job distribution.

Sales Development Representative - DC

Mclean, VA

Tom James Company
See more jobs at Tom James Companyexternal

Full-time

Re-posted 22 days ago

Tom James rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

35th of 62 rated fashion and textile manufacturers

Job description

Sales Development Representative

About Tom James

Join a forward-thinking company dedicated to your growth and success. We believe that our greatest asset is our people. By being 100% invested in you, we create a supportive environment where you can thrive and capture your full potential.

Key Benefits:

100% Investment in Your Growth: We prioritize your development and success. From our robust sales training program to mentorship opportunities, we provide the resources and support you need to excel in your role and achieve your career goals. Your success is our success!

Control Your Income: Enjoy the freedom to shape your financial future. With our unique compensation structure, you can determine your income based on your efforts and achievements through earning hourly and commission bonuses. 

Unlimited Opportunities: Your potential is only limited by your ambition. Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.

Build a Success Mentality: We will identify your individual selling style and build a formal coaching program that strategically maximizes your talents. As you transition into leadership roles, a whole new level of coaching is made available so you can learn from other successful leaders.

The Role

The Sales Development Representative (SDR) role is a full-time, in-person opportunity. Our SDRs play a critical role in expanding our company by generating new leads through phone calling and prospecting methods. We seek driven, hardworking individuals who want a higher-level professional opportunity in a sales environment.

Individuals in this program will develop skills and success mindsets preparing them for a long-term career at Tom James. Those who demonstrate work ethic, coachability, aptitude for sales and a desire to succeed have the opportunity to be promoted to an Outside Sales Professional.

careers.tomjames.com
SDR Responsibilities
  • Prospecting for potential new clients utilizing platforms (ZoomInfo, LinkedIn Sales Navigator, and others)
  • Generates appointments through outbound calls to prospects and existing customers
  • Continually build a pipeline of high-quality opportunities 
  • Works in the field with sales leader 2 times per week
  • Ensures all necessary client details are made for your sales leader's client visits each day
  • Manages professional social media channels
  • Clientele Management Processes with manufacturing facilities 
  • Maintains a professional image 
SDR Qualifications
  • Desire to be in a sales career
  • Ability to manage and complete tasks independently without the need for constant supervision.
  • Strong communication and organizational skills
  • Ability to receive feedback and implement our proven business development practices
  • Exceptional customer service skills  
  • Proficient in various technologies, including Google Drive products and Microsoft Outlook  
  • Excels in fast-paced team environments  
  • Capable of bending and lifting up to 20 lbs  
  • Valid driver’s license required, with exceptions for certain markets (New York City, Chicago, Toronto, or London)  
  • Experience in a sales-oriented environment is a plus! 
Who Are We?

Tom James Company is the world's largest retailer and manufacturer of custom clothing. We have almost 60 years of direct selling expertise in the custom clothing industry. We have grown from a single store, to stores throughout 4 continents and more than $500 million in sales. We are vertically integrated which allows us to have complete control over the quality of the garment’s we are providing to our clients.

Our sales force consists of highly motivated, service- and sales-minded professionals that strive for growth and leadership. By finding and developing long-term, loyal clients, our people build lifestyles to support their personal and professional goals. Our clients are highly successful, busy professionals who desire convenience, quality and excellent service—which we deliver to them.

Join Us!

If you're ready to take control of your career, maximize your potential, and be part of a team that supports your ambitions, apply now! 

We can’t wait to embark on this journey with you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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