Timken
Timken

65 Timken Customer Service Representative Jobs Hiring Near You

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... The Customer Service Associate in the Parts Department provides customer support, and parts ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Timken Jobs Information

What is it like to work at Timken?

Timken is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of continuous improvement and teamwork. The company's mission-driven approach is reflected in its global operations, where employees work together in cross-functional teams to develop and manufacture high-quality bearings and power transmission products in a variety of work environments, from manufacturing facilities to research and development centers. Working at Timken may appeal to candidates who are interested in contributing to a company with a long history of innovation and a commitment to making a positive impact on the world through its products and services.

Do workers at Timken get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Timken pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

At Timken, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Timken affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Timken?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 81% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Timken worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Timken workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Timken workers to change shifts?

Most people find it hard to change shifts.
82% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Timken?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Timken managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Timken spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Timken?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Timken good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Timken feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Timken get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Timken?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Timken enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Timken recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Timken?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Timken?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Timken’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Timken is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Timken in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 9 days ago


Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree