Timken
Timken

70 Timken Customer Service Representative Jobs Hiring Near You

Customer Service Representative

Kinston, NC · On-site

$14.50 - $19.75/hr

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... Customer Service Representative Bijur Delimon LLC Position Summary The Customer Service ...

Customer Service Representative

Traverse City, MI · On-site

$16 - $21.75/hr

Your career begins at Cone Drive Operations, a Timken company! Cone Drive is located in beautiful ... The Customer Service Representative ("CSR") works closely with customers to provide quotations ...

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... Applicant must have a minimum of 4 years of customer service experience, 7 years preferred.

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst ...

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst ...

Shipping & Rec Assistant

Dayton, OH · On-site

$15.25 - $19.25/hr

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... Join our global team of 19,000 people in 45 countries, and start helping our customers push the ...

Shipping & Rec Assistant

Dayton, OH · On-site

$15.25 - $19.25/hr

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... Join our global team of 19,000 people in 45 countries, and start helping our customers push the ...

Shipping & Rec Assistant

Dayton, OH

$15.25 - $19.25/hr

What Timken makes possible begins with you. Those who came before us helped land a man on the moon ... Join our global team of 19,000 people in 45 countries, and start helping our customers push the ...

Assembly

Dayton, OH · On-site

$14.75 - $17.25/hr

Strong communication skills and a commitment to excellent customer service. * Effective time ... Timken is a global technology leader in engineered bearings and industrial motion. Our expanding ...

Assembly-Dayton,Ohio

Dayton, OH · On-site

$14.75 - $17.25/hr

Strong communication skills and a commitment to excellent customer service. * Effective time ... Timken is a global technology leader in engineered bearings and industrial motion. Our expanding ...

New

Assembly-Dayton,Ohio

Dayton, OH

$14.75 - $17.25/hr

Strong communication skills and a commitment to excellent customer service. * Effective time ... Timken is a global technology leader in engineered bearings and industrial motion. Our expanding ...

New

Assembly

Dayton, OH

$14.75 - $17.25/hr

Strong communication skills and a commitment to excellent customer service. * Effective time ... Timken is a global technology leader in engineered bearings and industrial motion. Our expanding ...

New

Assembly

Kettering, OH · On-site

$14.75 - $17.25/hr

Strong communication skills and a commitment to excellent customer service. * Effective time ... Timken is a global technology leader in engineered bearings and industrial motion. Our expanding ...

New

Assembly

Dayton, OH · On-site

$14.75 - $17.25/hr

About Groeneveld-BEKA Groeneveld-BEKA, part of The Timken Company, is the world's second-largest ... Strong communication skills and a commitment to excellent customer service. * Effective time ...

Assembly

Dayton, OH

$14.75 - $17.25/hr

About Groeneveld-BEKA Groeneveld-BEKA, part of The Timken Company, is the world's second-largest ... Strong communication skills and a commitment to excellent customer service. * Effective time ...

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Timken Jobs Information

What is it like to work at Timken?

Timken is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of continuous improvement and teamwork. The company's mission-driven approach is reflected in its global operations, where employees work together in cross-functional teams to develop and manufacture high-quality bearings and power transmission products in a variety of work environments, from manufacturing facilities to research and development centers. Working at Timken may appeal to candidates who are interested in contributing to a company with a long history of innovation and a commitment to making a positive impact on the world through its products and services.

What makes Timken an attractive place to work?

Timken is a leading global manufacturer of engineered bearings and power transmission products, known for its commitment to innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to contribute to cutting-edge projects and develop their skills. By joining Timken, individuals can be part of a global organization that values diversity, inclusion, and employee growth, offering a platform for making a meaningful impact and advancing their careers.

Do workers at Timken get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Timken pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

At Timken, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Timken affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get paid time off at Timken?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 81% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Timken worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Timken workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Timken workers to change shifts?

Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Timken?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Timken managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Timken spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Timken?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Timken job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.

Is working at Timken good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Timken feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Timken get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Timken?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Timken enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Timken recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Timken?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Timken?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Timken’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Timken is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Timken in the United States as of July 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative

Timken

Kinston, NC • On-site

$14.50 - $19.75/hr

Other

Re-posted 3 days ago


Timken rating

7.3

Company rating: 7.3 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

305th of 487 rated machine equipment manufacturers


Job description

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

Customer Service Representative

Bijur Delimon LLC

Position Summary

The Customer Service Representative is a key customer-facing role responsible for delivering a high-quality service experience across all touchpoints. This position serves as the primary contact for customer inquiries, supporting order management, quotations, and issue resolution while ensuring accuracy, responsiveness, and professionalism.

The role partners closely with internal teams to drive customer satisfaction, support sales objectives, and maintain strong client relationships. The incumbent also contributes to business growth by proactively identifying opportunities and maintaining market awareness.

Reports to: Customer Service Supervisor


Key Responsibilities
  • Serve as the first point of contact for customer and prospect inquiries via phone, email, and digital channels
  • Process customer orders, quotations, and returns accurately and efficiently within established systems
  • Review orders for completeness, pricing accuracy, and compliance with company guidelines prior to entry
  • Provide timely updates on order status, including tracking and expediting requests
  • Resolve customer concerns proactively, ensuring a high level of customer satisfaction and escalation where appropriate
  • Support achievement of sales targets by assisting with customer engagement, lead follow-up, and order conversion activities
  • Maintain accurate and up-to-date customer data, including service records, returns, and complaints within CRM systems (e.g., Salesforce)
  • Communicate customer feedback, complaints, and market intelligence to leadership to support continuous improvement and root cause analysis
  • Represent the organization with professionalism, integrity, and a strong customer-first mindset

Qualifications & Experience
  • High school diploma or equivalent required; post-secondary education in business or a related field is an asset
  • Minimum of 3 years of experience in a customer service or inside sales role, preferably within an industrial, manufacturing, or technical environment
  • Experience supporting technical or engineered products (e.g., lubrication systems, hydraulic or pneumatic components) is strongly preferred
  • Demonstrated ability to manage customer interactions, process orders, and support sales activities

Skills & Competencies
  • Strong customer service orientation with excellent communication and interpersonal skills
  • Ability to manage multiple priorities with a high degree of accuracy and attention to detail
  • Technical aptitude with a basic understanding of industrial equipment and systems
  • Proficiency in Microsoft Office and CRM platforms (e.g., Salesforce)
  • Effective problem-solving skills with a proactive and solutions-focused approach
  • Strong organizational skills and commitment to continuous improvement
  • Ability to build relationships and work effectively with cross-functional teams

Travel Requirements
  • Very minimal domestic travel may be required

About Bijur Delimon LLC

Bijur Delimon LLC is a global leader in the design and manufacture of advanced lubrication systems, components, and industrial solutions. With a broad portfolio ranging from single-point lubricators to complex automated systems, BDI serves a wide range of industries worldwide. The company operates globally, with facilities across North America, Europe, and Asia, and is committed to delivering innovative, high-quality solutions and exceptional customer service.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.


What Timken employees say

Pay

Benefits

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Workplace

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Timken logo

About Timken

Sourced by ZipRecruiter

The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.8 billion in sales in 2019 and employs more than 17,000 people globally, operating from 42 countries. Why Choose Timken?

Industry

Industrial machinery manufacturing

Company size

10,000+ Employees

Headquarters location

North Canton, OH, US

Year founded

1899