Terranea Resort
Terranea Resort

60 Terranea Resort Guest Relations Manager Jobs Hiring Near You

We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates ...

Guest Relations Manager Pay: $50,000.00- $55,000.00 per year Who We Are ... Smoky Mountain Resorts (SMR) is a family-focused, collaborative, and goal-driven hospitality resort ...

A We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates ...

Job Summary The Guest Relations Manager is responsible for the daily operation of the hotel and ... Two years of Guest Services management experience in a similar resort or luxury hotel. Computer ...

Guest Relations Manager Department: Rooms / Guest Experience Reports To: Hotel Manager Position Summary: The Guest Relations Manager leads the hotel's service culture and Guest Relations function ...

Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...

Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...

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Terranea Resort Jobs Information

Do workers at Terranea Resort get paid breaks?

No. Most people don’t get paid breaks.
100% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and January 2026.

Does Terranea Resort pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get paid time off at Terranea Resort?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and January 2026.

How easy is it to get time off at Terranea Resort?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Terranea Resort?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Terranea Resort feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Terranea Resort get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and January 2026.

Is it stressful to work at Terranea Resort?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Terranea Resort enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Terranea Resort recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at Terranea Resort?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at Terranea Resort?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think Terranea Resort’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how Terranea Resort is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago


Job description

 

We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates all department efforts to provide the ultimate personalized guest experience while managing the staff and Front Office Managers.

The Guest Relations Manager is also responsible for the training and supervision of the Bell and Valet Attendants, Front Desk Agents, Assistant Front Office managers, Guest Services and Bell/Valet ensuring that all procedures are performed to Cavallo Point luxury standards.

Please note: The position requires prior luxury brand experience and only candidates with prior luxury experience will be considered.

About Cavallo Point

Cavallo Point is a San Francisco Bay area luxury lodge in one of America's most popular national parks. It's one of the most romantic destinations in the area and a great springboard for Northern California adventures. In addition to being a member of Historic Hotels of America, this San Francisco luxury resort was named one of the "Top 10 New American Landmarks" by Travel+Leisure and also received LEED Gold Certification for its environmentally sustainable design and construction.

About Our Benefits

Here are some of the benefits available to qualifying employees:

  • Paid Time Off program
  • Health Benefits
  • Employee Assistance Program
  • 401k Retirement Option with Company Match
  • Job training
  • Promotion from within
  • Employee discounts on dining and hotel stays