Cavallopoint

Guest Relations Manager

We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates all department efforts to provide the ultimate personalized guest experience while managing the staff and Front Office Managers.

The Guest Relations Manager is also responsible for the training and supervision of the Bell and Valet Attendants, Front Desk Agents, Assistant Front Office managers, Guest Services and Bell/Valet ensuring that all procedures are performed to Cavallo Point luxury standards.

Prior luxury brand experience is required; only candidates with prior luxury experience will be considered.

This is a management position. This is a full time position. Pay Scale: $68,000/year + bonus incentive potential.

About Our Benefits

• Paid Time Off program
• Employee Assistance Program
• 401k Retirement Option with Company Match
• Job training
• Promotion from within
• Employee discounts on dining and hotel stays