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Environmental Services (EVS) Manager

Job Description

 Job Title: Environmental Services (EVS) Manager
Department: Environmental Services
Reports To: Director of Operations 
Employment Type: Full-Time

Benefits:

• Medical, Vision, Dental & Prescription Coverage
• Employee Assistance Program (EAP)
• 401(k) Retirement Plan

Compensation:

• Annual Salary $60,000.
• Weekly Pay

Position Summary

The EVS Manager is responsible for overseeing daily operations of the Environmental Services team to ensure a safe, clean, and sanitary environment. This role requires balancing employee supervision with strong client communication, ensuring client needs are consistently met while maintaining compliance with company standards, regulatory requirements, and safety guidelines.

Key Responsibilities

Staff Supervision

• Manage, train, and support EVS employees.
• Ensure proper staffing, scheduling, and adherence to company policies.

Customer Communication

• Serve as the primary point of contact for clients.
• Address concerns promptly and ensure expectations for cleanliness and service are consistently met.

Service Excellence

• Monitor cleaning and sanitation services for quality.
• Implement improvements to meet client satisfaction and compliance standards.

Discipline & Employee Relations

• Conduct coaching sessions and issue corrective actions.
• Enforce progressive discipline per company policies and labor laws.

Training & Safety Compliance

• Ensure staff adhere to infection control, OSHA, and safety protocols.
• Provide ongoing training in best practices for environmental services.

Operational Oversight

• Monitor supply usage, manage inventory, and ensure proper use of equipment.

Problem-Solving

• Quickly identify and resolve issues affecting service delivery or staff performance.

Collaboration

• Partner with HR, Operations, and facility leadership to align staffing, performance management, and client service initiatives.

Reporting

• Maintain records on staffing, disciplinary actions, inspections, and client feedback.
• Provide reports to leadership as required.

Qualifications

• Bachelor’s degree in Business, Environmental Services, or related field (preferred, not required).
• 3–5 years of supervisory or management experience in Environmental Services, Healthcare, Hospitality, or Facilities Management.
• Strong knowledge of infection prevention, cleaning protocols, and safety standards.
• Excellent leadership, communication, and conflict resolution skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and workforce management systems.

Core Competencies

• Leadership & Staff Development
• Customer Service & Client Relations
• Discipline & Conflict Resolution
• Operational Efficiency & Quality Control
• Compliance with Safety & Regulatory Standards
• Professional Communication & Accountability

Team Clean is a Certified as a women’s business enterprise by WBENC – the Women’s Business Enterprise National Council and as a minority enterprise by the National Minority Supplier Development Council.

In 2014, Pennsylvania Governor Tom Corbett recognized Team Clean with the Governor’s ImPAct Award as one of 50 outstanding Pennsylvania companies creating jobs, developing ideas, reaching new markets and making positive contributions in local communities.

In December 2016, Donna was honored by the Philadelphia Business Journal as a “Change Driver” as part of the 2016 Most Admired CEO Awards. She had previously been one of the inaugural recipients of the Most Admired CEO Awards in 2014.

Working with Team Clean employees who are passionate about their mission is an honor. Come join us!!