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Talkiatry
Talkiatry

Talkiatry is an online mental healthcare provider.

Breakroom Rating

Breakroom Rating9.7

Based on 7 frontline employees from Talkiatry who took The Breakroom Quiz

61 Talkiatry Operations Manager Jobs Hiring Near You

Talkiatry

Sr. Manager, Clinical Platforms

New York, NY · On-site

$130K - $165K/yr

About Talkiatry Talkiatry is transforming mental health care by making high-quality psychiatry more ... Diagnose where operations and workflows break. Translate anecdotal friction across clinical ...

Talkiatry

Sr. Manager, Clinical Platforms

New York, NY

$130K - $165K/yr

About Talkiatry Talkiatry is transforming mental health care by making high-quality psychiatry more ... Diagnose where operations and workflows break. Translate anecdotal friction across clinical ...

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Talkiatry Jobs Information

What is it like to work at Talkiatry?

Talkiatry is a mental health care organization that prioritizes a culture of compassion, empathy, and collaboration, fostering a supportive environment for its employees to grow professionally and personally.

The company's team structure is designed to promote interdisciplinary collaboration, with mental health professionals working together to provide comprehensive care to patients. Talkiatry's mission is to make high-quality mental health care accessible and affordable for all, with a focus on innovative technology and evidence-based treatments.

Working at Talkiatry may appeal to candidates who are passionate about mental health care and are looking for a dynamic, patient-centered work environment that offers opportunities for professional growth and development in a rapidly evolving field.

What makes Talkiatry an attractive place to work?

Talkiatry is a rapidly growing telemedicine company that is revolutionizing the mental health industry by providing accessible and affordable care to patients nationwide. The company's workplace culture values innovation, collaboration, and flexibility, offering employees a dynamic and supportive environment that fosters creativity and growth. By joining Talkiatry, professionals can contribute to a mission that prioritizes patient care and well-being, while also enjoying opportunities for professional development, career advancement, and making a meaningful impact in the field of mental health.

Does Talkiatry pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

At Talkiatry, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Talkiatry affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Talkiatry?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to get time off at Talkiatry?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to take sick days at Talkiatry?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Talkiatry feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Talkiatry get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Is it stressful to work at Talkiatry?

Most people don’t feel stressed out here.
71% of people say they don’t feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Talkiatry enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Talkiatry recommend working with their team?

Most people recommend working with their team.
86% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get enough training when they start at Talkiatry?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get support to advance at Talkiatry?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people think Talkiatry’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
83% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers feel well informed about how Talkiatry is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Talkiatry?
What are the most popular categories at Talkiatry?
Infographic showing various Operations Manager job openings at Talkiatry in the United States as of August 2026, with employment types broken down into 11% Full Time, and 89% Part Time. Highlights an 2% Physical, and 98% Remote job distribution.

Senior Lifecycle Marketing Manager | New York, NY

Talkiatry

New York, NY • On-site

$145K - $185K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Talkiatry rating

9.7

Company rating: 9.7 out of 10

Talkiatry

Based on 7 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Healthcare providers average

Based on 152,124 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Senior Lifecycle Marketing Manager to own measurable performance improvements across the full patient lifecycle, spanning onboarding, activation, early care, and long-term retention. This is a high-impact, highly visible role at a critical moment in Talkiatry's growth, sitting at the intersection of data, experimentation, and patient experience.
You will design, execute, and analyze experiments and targeted initiatives to improve intake and activation rates, accelerate early care progression, and strengthen ongoing engagement. You will bring an experimentation-first mindset and a genuine curiosity for how emerging AI and machine learning capabilities can accelerate lifecycle performance, from smarter segmentation to predictive engagement.
You will work closely with Operations, Product, Data Engineering, Marketing Operations, and Creative to enable event-driven programs, optimize lifecycle performance across channels, and reduce operational friction across the patient and provider lifecycles.
About Talkiatry:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare's most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we're changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We're not just growing quickly - we're redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
You will:
Experimentation, Optimization, & AI
  • Design and execute structured A/B and multivariate tests across email, SMS, and in-app channels, building experimentation roadmaps tied directly to lifecycle KPIs like No show late cancel, visit completion, and retention
  • Analyze funnel performance to identify gaps, diagnose segment and state-level variation, and translate findings into prioritized, data-backed improvements
  • Actively test and evaluate AI-powered capabilities within the lifecycle stack, including send-time optimization, predictive segmentation, dynamic content, and propensity modeling, treating each as a hypothesis to be validated rather than a feature to be adopted
  • Partner with Data, Engineering, and Operations to integrate machine learning signals, including no-show risk, churn risk, and engagement propensity, into lifecycle triggers and journeys in ways that are measurable and incrementally proven
  • Bring analytical rigor and healthy skepticism to AI outputs, validate model performance, monitor for drift, and ensure AI-assisted decisions are always grounded in patient outcomes and business impact
Data & Measurement
  • Own the analytical layer for lifecycle performance, building, maintaining, and evolving reporting frameworks and dashboards that give the team a clear, real-time view of lifecycle health
  • Write SQL queries and partner with Analytics and BI teams to surface actionable insights from patient behavior, funnel performance, and experiment results
  • Set the measurement standard for the team by defining success metrics, ensuring proper instrumentation, and holding experiments to an incrementality bar before results are acted on
  • Diagnose state-level and segment-level performance variation to identify where the lifecycle is working and where it needs attention
Cross-Functional Collaboration
  • Lead through influence across Product, Operations, Marketing Operations, Data Engineering, and Creative, driving alignment across technical and non-technical stakeholders on shared lifecycle priorities
  • Partner with Technical Lifecycle and Marketing Operations to design, instrument, and launch experiments with the right data infrastructure in place
  • Collaborate with Creative on messaging hypotheses, bringing behavioral data and patient insights to inform content strategy
  • Align with Product and Product Marketing to integrate behavioral and product signals into lifecycle programs, ensuring the patient experience is coherent across channels

You have:
  • 5 to 8 or more years of experience in growth, lifecycle, or performance marketing with a track record of driving measurable outcomes
  • Strong SQL proficiency and comfort operating in data warehouses, with Snowflake experience preferred
  • Experience designing, measuring, and iterating on structured experiments, with a clear understanding of what incrementality means and why it matters
  • Deep familiarity with cohort analysis, funnel diagnostics, and segment-level performance variation
  • A genuine curiosity about AI and ML applications in lifecycle marketing, including predictive modeling, dynamic content, propensity scoring, and intelligent automation, paired with the analytical rigor to evaluate them critically rather than adopt them uncritically
  • Comfort testing and forming opinions on new tools quickly, without waiting for a perfect use case to start learning, and the ability to separate real lift from noise
  • Strong problem-solving skills and the ability to translate complex data into clear, concise business recommendations that influence prioritization and strategy

Why Talkiatry:
  • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
  • Collaborative environment: be part of building something from the ground up at a fast-paced startup
  • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
  • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
  • It all comes back to care: we're a mental health company, and we put our team's well-being first

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Working at Talkiatry

Perks for frontline workers

From Talkiatry, via Breakroom

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 100% employer-paid malpractice coverage

  • 401(k) match with employer match and immediate participation

  • Paid time off (PTO), sick time, and 11 paid holidays

  • Continuing Medical Education (CME) stipend and days

  • Flexible scheduling in a fully remote environment

  • Licensing support with upfront coverage of costs

  • Provided technology package for seamless virtual care

  • Virtual faculty practice, inclusive of education, research and engagement opportunities

What to expect from working at Talkiatry

From Talkiatry

About Talkiatry, in their own words

From Talkiatry

We believe great psychiatric care starts with supporting the people who provide it. Too often, psychiatrists are forced to choose between autonomy and stability, meaningful patient care and administrative burden, professional fulfillment and work-life balance.

Founded by a psychiatrist, Talkiatry was designed to be different. Our virtual care model combines clinical autonomy with the support, structure, and resources needed to build a sustainable career. Through dedicated administrative support, thoughtful technology, and a collaborative clinical community, we help psychiatrists spend less time navigating healthcare systems and more time focused on patient care.

Today, Talkiatry serves patients across the country while supporting a growing network of psychiatrists committed to delivering high-quality, evidence-based mental healthcare.

Company values

From Talkiatry

At Talkiatry, we believe the best patient outcomes start with supporting clinicians. We are guided by a commitment to clinical excellence, compassion, integrity, and continuous improvement. We strive to create an environment where psychiatrists can practice thoughtfully, maintain autonomy, collaborate with peers, and build sustainable careers while delivering high-quality care to the patients who need it most.

Diversity and inclusion statement

From Talkiatry

Talkiatry is committed to building a workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and improve the care we provide. We welcome candidates of all backgrounds and are dedicated to fostering an inclusive environment for our employees, clinicians, and patients.

What Talkiatry employees say

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