Synovus
Synovus

35 Synovus Customer Service Representative Jobs Hiring Near You

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... represented in KPI reports. Develop and manage business relationships with emphasis upon prudent ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to clients and prospects, in person and over the telephone. Respond to ... as represented in KPI reports. Analyze creditworthiness of a potential borrower and recommend ...

Provide distinctive service to team members, partners, and clients by leveraging subject matter ... customer risk monitoring, sanctions screening, or other BSA/AML program components. * Support ...

Showing results 21-35

Synovus Jobs Information

What is it like to work at Synovus?

Synovus is a community-focused bank that prioritizes a culture of teamwork, integrity, and customer service, fostering a collaborative and supportive work environment.

The company's team structure is organized around a regional model, with employees working closely with colleagues in their local markets to deliver personalized banking solutions to customers. Synovus' mission is to make its communities a better place to live, work, and thrive, which is reflected in its community development initiatives and volunteer programs.

Working at Synovus may appeal to candidates who value community involvement, are passionate about delivering exceptional customer service, and are looking for a stable and secure career in the financial industry.

What makes Synovus an attractive place to work?

Synovus is a leading financial services company that operates as a bank holding company, providing a wide range of financial services to individuals and businesses across the southeastern United States. The company's workplace culture values innovation, collaboration, and teamwork, offering employees opportunities to work on complex projects and contribute to the growth and success of the organization. By joining Synovus, professionals can expect to develop their skills and expertise in a stable and supportive environment, with opportunities to make a meaningful impact in the communities they serve.

Do workers at Synovus get paid breaks?

Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Synovus pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

At Synovus, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Synovus affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people get paid time off at Synovus?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 83% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2025.

Do workers at Synovus worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2025.

Do Synovus workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.

How easy is it for Synovus workers to change shifts?

Most people find it easy to change shifts.
88% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.

How easy is it to get time off at Synovus?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Synovus managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Synovus spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Synovus?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at Synovus good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Synovus feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Synovus get to take their breaks without interruption?

Most people get breaks without interruption.
96% of people report that they get to take their breaks without interruption.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Synovus?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Synovus enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Synovus recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Synovus?

Most people got enough training when they started.
85% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Synovus?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Synovus’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Synovus is doing?

Most people feel well informed about how the company is doing.
85% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular categories at Synovus?

Infographic showing various Customer Service Representative job openings at Synovus in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Area Manager

Synovus

Prattville, AL • On-site

Full-time

Posted 12 days ago


Synovus rating

8.9

Company rating: 8.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

12th of 172 rated banks


Job description

Job Summary:
A Financial Advisor/Area Manager should demonstrate commitment to delivering distinctive service. This position will be responsible for the leadership of the Firm's activities in an assigned geographic area to ensure safety and soundness and will also be responsible for managing a portfolio of existing Firm clients and development of new business through aggressive solicitation of identified qualified prospects. This position is accountable for the development of team members, operations, profitability and growth of the area of responsibility, client retention, and achievement of service standards.
Job Duties and Responsibilities:
  • Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). Helps develop and implement the overall business strategy of the firm, its culture and mission statement within the geographic area of responsibility. Works closely with the Area Executive and other officers of the firm to help assure achievement of the business strategy and plan for the firm. Assist in the recruitment and hiring of new team members for their area of responsibility and other areas of the firm. Administer and manage client loan portfolio consistent with the Firm's credit policies while meeting the financial needs of clients. Meet all designated Pinnacle standards for appropriate risk rating; credit soundness thresholds; and critical action items as represented in KPI reports. Develop and manage business relationships with emphasis upon prudent growth and ongoing credit quality. Optimize/recommend appropriate tailored solutions to client needs and provide various services designed to assist client in management of overall financial planning. Develop and maintain product knowledge of all loan and depository products designed for small business and affluent individual markets, as well as personal knowledge of market. Further expand knowledge to add value to client regarding Investment needs and estate planning. Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate. Assist other team members as needed to ensure delivery of distinctive service. Perform other related duties and responsibilities as assigned.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: College degree is required -- finance or business-related.
Minimum Experience: Minimum of 15 years' experience in financial services with a minimum of 10 years' progressively responsible professional/managerial experience.
Required Knowledge, Skills & Abilities: Extensive management/team leader experience required. Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Knowledge of federal and state banking regulations and compliance. Broad knowledge of bank products and services. Excellent verbal and written communication skills. Solid leadership and interpersonal skills. Strong analytical skills and attention to detail. Ability to work independently and prioritize daily tasks. Excellent client service skills. Tact and diplomacy in dealing with both clients and team members. The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp. This position may require successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check.

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