60 Synchrony Customer Service Representative Jobs Hiring Near You

This position will provide benefit strategies, policies and programs that align with Synchrony's objectives in a cost-effective manner. The position will report to the SVP Compensation & Benefits.

• Work closely with HR Business Partners and Senior Leaders to plan, direct, coordinate and communicate company-wide benefit programs including health and welfare, retirement, 401(k), and wellness plans.
• Recommend and implement innovative programs through internal analysis, modeling and interaction with consultants, insurance agents, brokers, and administrators.
• Oversee and manage appropriate vendor relationships both internal and external to the organization to ensure the function sufficiently supports the company now and in the future.
• Perform other duties and/or special projects as assigned

• Bachelor's Degree and minimum of 5 years' experience in employee benefits - in lieu of a degree, 9+ years of experience in employee benefits
• 3 years' experience in a leadership position within the benefits area of an organization
• Industry knowledge of and a proven track record of benefits planning, design and development
• In-depth knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting benefit plans
• Excellent interpersonal skills to work with employees and managers at all levels, including proven ability to influence senior leaders
• Proven ability to create and execute human resource strategies and plans in support of the business goals
• Strong business partnering/consulting skills
• High touch focus with employees, including the ability to deliver on employee communications needs for benefit plans
• Track record of effectively managing Health Care costs
• Ability and flexibility to travel for business as required

• Experience delivering benefit programs for both exempt and non-exempt employee populations
• Proven track record of integration efforts
• Leader in HR benefits best practices
• Exceptional project management experience
• Ability to effectively manage and motivate cross-functional team

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices.You will be required to commute to your nearestHub (either virtual or physical) for in-person engagement activities such as regularbusiness or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

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