Customer Service Rep
Salt Lake City, UT · On-site
$15.50 - $21/hr
... service ... Communicate to SOAR Transportation customers via e-mail and phone in a timely, professional manner.
69 Swift Transportation Customer Service Representative Jobs Hiring Near You
Customer Service Rep
Salt Lake City, UT · On-site
$15.50 - $21/hr
... service ... Communicate to SOAR Transportation customers via e-mail and phone in a timely, professional manner.
CSR Sales Representative
Miami, FL · On-site
$14 - $18/hr
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ... Reliable transportation is required. ABOUT US We are a fast-growing, bilingual insurance agency ...
CSR Sales Representative
Miami, FL · On-site
$14 - $18/hr
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ... Reliable transportation is required. ABOUT US We are a fast-growing, bilingual insurance agency ...
CSR Sales Representative
Hialeah Gardens, FL · On-site
$14 - $18/hr
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ... Reliable transportation is required. ABOUT US We are a fast-growing, bilingual insurance agency ...
CSR Sales Representative
Hialeah Gardens, FL · On-site
$14 - $18/hr
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ... Reliable transportation is required. ABOUT US We are a fast-growing, bilingual insurance agency ...
CSR Sales Representative
Miami, FL · On-site
$14 - $18/hr
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ... Reliable transportation is required. ABOUT US We are a fast-growing, bilingual insurance agency ...
CSR Sales Representative
Miami, FL · On-site
$14 - $18/hr
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ... Reliable transportation is required. ABOUT US We are a fast-growing, bilingual insurance agency ...
Customer Service Representative
$16.25 - $22.25/hr
Join Our Team MV Transportation is seeking a dependable, customer-focused Customer Service Representative (CSR) to join our team in Anchorage, Alaska. The Customer Service Representative is ...
Customer Service Representative
$16.25 - $22.25/hr
Join Our Team MV Transportation is seeking a dependable, customer-focused Customer Service Representative (CSR) to join our team in Anchorage, Alaska. The Customer Service Representative is ...
Log Review Associate
Phoenix, AZ · On-site
Starting at $19, depending on experience & qualifications Swift Transportation has been an Industry ... Basic understanding of hours of service, six months of operations or one year of transportation ...
New
Quick apply
Log Review Associate
Phoenix, AZ · On-site
Starting at $19, depending on experience & qualifications Swift Transportation has been an Industry ... Basic understanding of hours of service, six months of operations or one year of transportation ...
New
Customer Service Representative
$16.25 - $22.25/hr
ResponsibilitiesJoin Our Team MV Transportation is seeking a dependable, customer-focused Customer Service Representative (CSR) to join our team in Anchorage, Alaska. The Customer Service ...
Customer Service Representative
$16.25 - $22.25/hr
ResponsibilitiesJoin Our Team MV Transportation is seeking a dependable, customer-focused Customer Service Representative (CSR) to join our team in Anchorage, Alaska. The Customer Service ...
The Customer Service Representative is a key part of our Customer Service team. The principal core ... Transportation industry experience a plus * Bilingual English/Spanish a plus We Offer Physical ...
Quick apply
The Customer Service Representative is a key part of our Customer Service team. The principal core ... Transportation industry experience a plus * Bilingual English/Spanish a plus We Offer Physical ...
Customer Service Representative, Transportation
Richmond, VA · On-site
$18.44/hr
The Customer Service Representative is a key part of our Customer Service team. The principal core ... Transportation industry experience a plus * Bilingual English/Spanish a plus We Offer Physical ...
Customer Service Representative, Transportation
Richmond, VA · On-site
$18.44/hr
The Customer Service Representative is a key part of our Customer Service team. The principal core ... Transportation industry experience a plus * Bilingual English/Spanish a plus We Offer Physical ...
Swift Transportation Jobs Information
What is it like to work at Swift Transportation?
Swift Transportation is a company that values efficiency, safety, and customer satisfaction, with a culture that emphasizes teamwork and a commitment to excellence in the transportation industry.
As a leading truckload carrier, Swift Transportation operates a large fleet of trucks and employs a diverse team of drivers, dispatchers, and maintenance personnel who work together to ensure timely and secure delivery of goods across North America. The company's mission is to provide reliable transportation services that meet the needs of its customers, while also promoting a safe and healthy work environment for its employees.
Working at Swift Transportation may appeal to individuals who are interested in a career in the transportation industry, as the company offers opportunities for professional growth and development, competitive pay and benefits, and a range of job roles and specialties to choose from.
As a leading truckload carrier, Swift Transportation operates a large fleet of trucks and employs a diverse team of drivers, dispatchers, and maintenance personnel who work together to ensure timely and secure delivery of goods across North America. The company's mission is to provide reliable transportation services that meet the needs of its customers, while also promoting a safe and healthy work environment for its employees.
Working at Swift Transportation may appeal to individuals who are interested in a career in the transportation industry, as the company offers opportunities for professional growth and development, competitive pay and benefits, and a range of job roles and specialties to choose from.
What makes Swift Transportation an attractive place to work?
Swift Transportation is a leading provider of truckload, intermodal, and managed freight services in North America, with a strong reputation for reliability and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and safety, with opportunities for professional growth and development through training programs and career advancement. By joining Swift Transportation, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact on the transportation industry.
Do workers at Swift Transportation get paid breaks?
Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
56% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
Does Swift Transportation pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.
At Swift Transportation, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and July 2026.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from Swift Transportation affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Swift Transportation?
Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.
- 79% of people with changing schedules find out their shifts one week or less ahead of time.
- 7% of people with changing schedules find out their shifts two weeks ahead of time.
- 4% of people with changing schedules find out their shifts three weeks ahead of time.
- 11% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.
Do workers at Swift Transportation worry about hours?
Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.
82% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.
Do Swift Transportation workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
47% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for Swift Transportation workers to change shifts?
Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to get time off at Swift Transportation?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Swift Transportation managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
Do jobs at Swift Transportation spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to take sick days at Swift Transportation?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Is working at Swift Transportation good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Swift Transportation feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Swift Transportation get to take their breaks without interruption?
Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
74% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Swift Transportation?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
69% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Swift Transportation enjoy their jobs?
Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
87% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Swift Transportation recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Swift Transportation?
Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.
41% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Swift Transportation?
Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Swift Transportation’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Swift Transportation is doing?
Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Swift Transportation?
What are the most popular categories at Swift Transportation?
$15.50 - $21/hr
Other
Re-posted 21 days ago
Job description
POSITION PURPOSE
To solicit and manage freight orders daily from a designated and assigned base of SOAR Transportation customers by phone, e-mail, web-based platforms, and electronic data interchange and once received, enter the freight orders into the McLeod System for process and service. Communicate to SOAR Transportation customers via e-mail and phone in a timely, professional manner.
JOB FUNCTIONS
- Consistently and continually solicit committed and non committed freight orders from a designated and assigned customer base via a multitude of communication exchanges daily.
- Develop and maintain strong customer relationships to allow for the greatest opportunities in generating the highest level of freight order volumes.
- Continuously monitor all available communication exchanges for receiving freight load orders.
- Aggressively accept, pre-accept, and enter all freight orders into the system.
- Offer and outsource the appropriate loads to the SOAR Transportation network of carriers.
- Track and trace all active orders for current on-time status and proactively contact customers, providing them with shipment status.
- Seek alternate solutions with customers in the event of a service deviation, including change of pick up or delivery appointments.
- Remedy customer complaints regarding SOAR Transportation service to maximize customer satisfaction.
- Interface with management to advise them on any feedback provided by the customer relative to our service, product offerings or changes in their business levels.
- Utilize booking tools to obtain data regarding booking averages and market trends.
- May enter pick-up and delivery information specified by the customer into McLeod system or assign pickup and delivery window into McLeod system when customer does not specify appointment times.
- May travel to a customer or business site for business related meetings or entertainment purposes.
- Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
- Ability to work on any SOAR Transportation site or SOAR Transportation customer location site while performing the essential functions of this position.
- Maintain company, employee, and customers confidentiality.
- Other duties and special projects as assigned by management.
KEY KNOWLEDGE AND EXPERIENCE
- High school diploma or GED equivalent
- 1 – 2 years work experience in the transportation industry or customer service
- Inside sales or other sales experience preferred
- Excellent communication and customer service skills required
- Knowledge of Microsoft Office products required
- Experience working in a deadline driven environment preferred