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Sun Communities
Sun Communities

60 Sun Communities Customer Service Representative Jobs Hiring Near You

Sun Communities, Inc.

Barista

Southfield, MI · On-site

$14 - $16/hr

Strong customer service skills * Professional appearance * Must have a valid driver's license BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be ...

Sun Communities, Inc.

Maintenance Technician

Easton, MD · On-site

$20/hr

... Sun's communities. They conduct home/building maintenance repairs and are responsible for ... Maintenance Technicians provide excellent customer service to prospective and current residents at ...

Sun Communities, Inc.

Maintenance Technician

Ventura, CA · On-site

$21/hr

... Sun's communities. They conduct home/building maintenance repairs and are responsible for ... Maintenance Technicians provide excellent customer service to prospective and current residents at ...

Sun Communities, Inc.

Maintenance Technician

Fenton, MI · On-site

$18 - $20/hr

... Sun's communities. They conduct home/building maintenance repairs and are responsible for ... Maintenance Technicians provide excellent customer service to prospective and current residents at ...

Sun Communities, Inc.

$19 - $20/hr

... Sun's communities. They conduct home/building maintenance repairs and are responsible for ... Maintenance Technicians provide excellent customer service to prospective and current residents at ...

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Sun Communities Jobs Information

What is it like to work at Sun Communities?

Sun Communities is a company that values a collaborative and customer-focused work environment, prioritizing teamwork and open communication among its employees.

As a leading owner and operator of manufactured home communities, Sun Communities offers a unique work environment where employees can contribute to the growth and development of its communities, with a focus on providing exceptional customer service and creating a sense of community among residents.

Working at Sun Communities may appeal to individuals who are passionate about real estate, customer service, and community development, as the company offers opportunities for career growth and professional development in a dynamic and supportive work environment.

What makes Sun Communities an attractive place to work?

Sun Communities is a leading owner and operator of manufactured housing communities in the United States and Canada, with a reputation for providing high-quality living spaces and exceptional customer service. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to contribute to the growth and development of the business. Joining Sun Communities offers professionals a chance to be part of a dynamic organization with a strong commitment to excellence, where they can build a rewarding career and make a meaningful impact in the lives of residents and communities.

Do workers at Sun Communities get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Sun Communities pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
39% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

At Sun Communities, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Sun Communities affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at Sun Communities?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 29% of people with changing schedules find out their shifts one week or less ahead of time.
  • 29% of people with changing schedules find out their shifts two weeks ahead of time.
  • 21% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Sun Communities worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Sun Communities workers get to choose the shifts they work?

Most people get to choose which shifts they work.
74% report that they have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it for Sun Communities workers to change shifts?

Most people find it easy to change shifts.
90% of people report that it’s easy to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Sun Communities?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Sun Communities managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Sun Communities spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
32% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Sun Communities?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Sun Communities good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Sun Communities feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Sun Communities get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Sun Communities?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Sun Communities enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Sun Communities recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Sun Communities?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Sun Communities?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Sun Communities’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Sun Communities is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Sun Communities?

What are the most popular categories at Sun Communities?

Infographic showing various Customer Service Representative job openings at Sun Communities in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Physical job distribution.

Resort Reservation Specialist

Sun Communities

Southfield, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Sun Communities rating

5.9

Company rating: 5.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

176th of 204 rated real estate companies

Job description

Overview
Resort Reservation Specialists create a pleasant and engaging experience for Sun's RV Resort customers through inbound and outbound call efforts, completing site reservation transactions and selling vacation rental home reservations, vacation enhancers, and upgrades.
This position provides the opportunity to work remote.
Job Duties
  • Field incoming phone calls from resort hotline and the field (Essential)
  • Respond to incoming web chats ensuring a positive customer experience (Essential)
  • Guide incoming callers through the reservation process (Essential)
  • Ensures a positive customer experience by effectively managing the site rental process through inbound and outbound calls and Sales Force lead software which includes reservations, payments, and retaining knowledge of all company RV resorts and amenities (Essential)
  • Educate guests on resort locations, amenities and bookings (Essential)
  • Meets and/or exceeds the targeted calls, site nights, presented/handled call ratios, and revenue creation on a daily, weekly, and monthly basis
  • Works with existing customers to obtain potential new customers through referral programs
  • Maximizes sales by extending the stays of customers, reserving future bookings, and selling vacation enhancers
  • Meets and/or exceeds all reservation goals as assigned
  • Adheres to all company policies regarding inbound and outbound calls
  • Other duties as assigned
Requirements
  • High School Diploma or GED (Required)
  • 1 year in sales and customer service experience (Required)
  • Excellent customer service and organizational skills
  • Strong interpersonal and communication skills
  • Basic computer proficiency skills including the ability to use Microsoft Office Suite, email, and internet
  • Must have a valid driver's license
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
  • Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental and Vision Plans
  • On-Site Fitness Center
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life, Accidental Death & Dismemberment Insurance and Dependent Life
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.
US State Team Member Privacy Notice

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