60 Summit Utilities Customer Service Representative Jobs Hiring Near You

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Director of Regulatory Finance & Rates. This role can be hybrid in any of the following states: Arkansas, Oklahoma, Missouri, and Maine, or remote in Texas.

POSITION SUMMARY

The Director of Regulatory Finance & Rates is responsible for leading the development, analysis, and execution of the company’s regulatory financial strategies, including revenue requirement modeling, rate design, cost recovery mechanisms, and financial testimony in regulatory filings. This role ensures that the company’s rates and regulatory filings support safe, reliable natural gas service while achieving fair recovery of prudently incurred costs. The Director serves as a key liaison with state commissions, staff, intervenors, and internal business units to align regulatory outcomes with operational and financial objectives.

PRIMARY DUTIES AND RESPONSIBILITIES

• Lead all rate making activities for assigned jurisdictions to include general rate cases, formula rate proceedings, infrastructure riders, cost of gas filings, and other filings.
• Serve as a lead witness or support witness in regulatory proceedings; provide oral and written testimony; prepare and/or review testimony, exhibits, discovery responses, and settlement analyses. Provide strategic guidance on regulatory policies, emerging laws, and industry trends impacting cost recovery and utility financial performance.
• Develop regulatory recovery strategies, processes and procedures to effectively and efficiently manage large projects (general rate cases) maximize investment returns, balance customer impacts and ensure compliance with rules and regulations.
• Lead and develop a team of regulatory analysts by establishing processes, training, and tools that improve modeling accuracy, regulatory compliance, and analytical efficiency.
• Promote a culture of integrity, transparency, and continuous improvement.

EDUCATION AND WORK EXPERIENCE

• Minimum of ten (10) or more years of finance, accounting, regulatory or a related field
• Bachelor’s degree in a relevant field, such as Engineering, Business, Accounting, Finance or Economics
• Utility Ratemaking experience required
• Must have the ability to develop relationships and build credibility quickly

KNOWLEDGE, SKILLS, ABILITIES

• Deep understanding of cost-of-service regulation, rate design, capital recovery mechanisms, depreciation, and utility accounting (FERC/GAAP).
• In depth knowledge of state regulation and rate making principles
• Strong analytical and financial modeling skills (e.g., Excel, SQL, BI tools).
• Excellent written and verbal communication, including ability to simplify complex regulatory concepts.
• Ability to manage multiple deadlines in a highly regulated environment.
• Strong stakeholder management and negotiation skills.
• High attention to detail, strong organizational skills and meticulous analytical capability
• Business partner mentality with ability to educate basic financial concepts to stakeholders
• Proven ability to communicate complex financial concepts and data in an understandable manner, in written and oral presentation formats, to all levels of management and staff
• Experience with SAP and or Oracle a plus
• CPA or CIA a plus

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.