$60K/yr
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...

$60K/yr
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$60K/yr
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Lewiston Woodville, NC ยท On-site
$28/hr
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Lewiston Woodville, NC ยท On-site
$28/hr
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$67K - $70K/yr
Prepare weekly sales reports, lead summaries, production reports, and market intelligence updates ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$67K - $70K/yr
Prepare weekly sales reports, lead summaries, production reports, and market intelligence updates ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
This role ensures accurate financial reporting and supports the Controller, General Manager, and ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
This role ensures accurate financial reporting and supports the Controller, General Manager, and ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Bozeman, MT ยท On-site
$24 - $26/hr
This role ensures accurate financial reporting and supports the Controller, General Manager, and ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Bozeman, MT ยท On-site
$24 - $26/hr
This role ensures accurate financial reporting and supports the Controller, General Manager, and ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Denver, CO ยท On-site
$18.27/hr
... deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND ... Consistently prepares drink orders in accordance to both franchise and Stonebridge guidelines.
Denver, CO ยท On-site
$18.27/hr
... deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND ... Consistently prepares drink orders in accordance to both franchise and Stonebridge guidelines.
$60K - $65K/yr
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$60K - $65K/yr
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Pullman, WA ยท On-site
$31 - $35/hr
Strong understanding of cost control, budgeting, and financial reporting in an F&B environment ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Pullman, WA ยท On-site
$31 - $35/hr
Strong understanding of cost control, budgeting, and financial reporting in an F&B environment ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
New York, NY ยท On-site
$67K - $70K/yr
Prepare weekly sales reports, lead summaries, production reports, and market intelligence updates ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
New York, NY ยท On-site
$67K - $70K/yr
Prepare weekly sales reports, lead summaries, production reports, and market intelligence updates ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$62K - $67K/yr
Strong understanding of cost control, budgeting, and financial reporting in an F&B environment ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$62K - $67K/yr
Strong understanding of cost control, budgeting, and financial reporting in an F&B environment ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$65K - $75K/yr
This role manages user access and permissions, serves as a frontline resource for stakeholder ... Financial accounting and analysis background. * Strong Excel proficiency. * Attention to detail ...
$65K - $75K/yr
This role manages user access and permissions, serves as a frontline resource for stakeholder ... Financial accounting and analysis background. * Strong Excel proficiency. * Attention to detail ...
Hampton, NY ยท On-site
$72K - $75K/yr
Maintain productivity and labor cost goals in line with hotel objectives. * Implement and monitor ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Hampton, NY ยท On-site
$72K - $75K/yr
Maintain productivity and labor cost goals in line with hotel objectives. * Implement and monitor ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$190K - $205K/yr
Collaborate with Sales, Revenue Management, Finance, HR, and Commercial teams to drive topline ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$190K - $205K/yr
Collaborate with Sales, Revenue Management, Finance, HR, and Commercial teams to drive topline ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$57K - $60K/yr
Strong understanding of cost control, budgeting, and financial reporting in an F&B environment ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$57K - $60K/yr
Strong understanding of cost control, budgeting, and financial reporting in an F&B environment ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$20 - $24/hr
Supports management in training, counseling, disciplining, and coaching staff. * Reports ... Strong understanding of food product options, standard recipes, and preparation methods. * Banquet ...
$20 - $24/hr
Supports management in training, counseling, disciplining, and coaching staff. * Reports ... Strong understanding of food product options, standard recipes, and preparation methods. * Banquet ...
Denver, CO ยท On-site
$190K - $205K/yr
Collaborate with Sales, Revenue Management, Finance, HR, and Commercial teams to drive topline ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Denver, CO ยท On-site
$190K - $205K/yr
Collaborate with Sales, Revenue Management, Finance, HR, and Commercial teams to drive topline ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Denver, CO ยท On-site
$167.88 - $227.12/hr
Collaborate with Sales, Revenue Management, Finance, HR, and Commercial teams to drive topline ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Denver, CO ยท On-site
$167.88 - $227.12/hr
Collaborate with Sales, Revenue Management, Finance, HR, and Commercial teams to drive topline ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
$19/hr
Front Office Manager/Accounting Manager . Pay Range: $19.00/hour Job Summary: The Night Auditor is ... Proficiency in basic bookkeeping and balancing financial transactions. * Strong communication ...
$19/hr
Front Office Manager/Accounting Manager . Pay Range: $19.00/hour Job Summary: The Night Auditor is ... Proficiency in basic bookkeeping and balancing financial transactions. * Strong communication ...
Westminster, CO ยท On-site
$18.50 - $21/hr
... keep financial records complete. Perform any combination of routine calculating, posting, and ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Westminster, CO ยท On-site
$18.50 - $21/hr
... keep financial records complete. Perform any combination of routine calculating, posting, and ... Stonebridge is committed to equal employment opportunities. We do not discriminate based on race ...
Inglewood, CA ยท On-site
$28/hr
Maintain accurate records of room availability and guest accounts using the property management ... Proficiency in basic bookkeeping and balancing financial transactions. * Strong communication ...
Inglewood, CA ยท On-site
$28/hr
Maintain accurate records of room availability and guest accounts using the property management ... Proficiency in basic bookkeeping and balancing financial transactions. * Strong communication ...
What makes Stonebridge an attractive place to work?
$60K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
ย
Title: Assistant Guest Service Manager
Location: New Orleans, LA
FLSA: Exempt
Status: full-time
Reports to: Assistant General Manager
Supervises: Front Desk Team Members
Pay Range: Salary Range $60,000
Job Summary: The Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. This role assists with managing the front desk and guest relations, working closely with the Guest Service Manager to maintain high standards of service and hospitality.
Essential Functions and Duties:
Assist the Guest Service Manager in overseeing daily front desk operations, ensuring smooth and efficient service.
Supervise and support front desk agents, bell staff, and concierge, ensuring adherence to service standards.
Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions.
Ensure the accuracy of guest billing, reservations, and room assignments.
Train new team members and provide ongoing coaching to front office staff.
Monitor guest satisfaction levels through surveys and guest feedback, addressing any issues promptly.
Assist with the management of room inventory and the coordination of room assignments.
Coordinate with housekeeping, maintenance, and other departments to ensure timely room turnovers and guest satisfaction.
Manage the front desk schedule and ensure adequate staffing levels during peak periods.
Monitor and manage guest loyalty programs, ensuring enrollment and engagement.
Assist with handling VIP arrivals and special requests to ensure personalized guest experiences.
Maintain regular communication with the Guest Service Manager regarding operational updates and any guest service challenges.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
2+ years of experience in a guest service or front desk supervisory role, preferably in a hotel or hospitality setting.
Proficiency in using property management systems and Microsoft Office (Word, Excel, PowerPoint).
Strong leadership and communication skills to supervise staff and interact with guests.
Excellent problem-solving skills and the ability to resolve guest issues efficiently.
Strong organizational skills, with the ability to manage multiple tasks and priorities.
Ability to work well under pressure in a fast-paced environment.
Experience with guest loyalty programs and VIP guest handling is preferred.
Work Environment:
Primarily an indoor role, based at the front desk and guest areas of the hotel.
Must be able to stand and walk for extended periods while overseeing guest services and assisting staff.
Must be able to lift and carry objects up to 20 lbs. occasionally.
Flexible schedule, including availability for evenings, weekends, and holidays to meet guest service needs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-08-11Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Sourced by ZipRecruiter
11 - 50 Employees
Lone Tree, CO, US
2005