Description:
Job Title: Resource Development
Reports To: Chief Executive Officer
FLSA Status: Exempt, Full-time
Department: Development
Location: Hybrid- Denton Office; Remote; Some travel required.
Summary: Responsible for driving all revenue-generating, government relations, fundraising, marketing, and digital strategy efforts that support the mission of providing transportation and meal services to veterans, older adults, and individuals with disabilities. In addition, this role unifies development, community relations, digital transformation, donor engagement, and municipal partnership building to create a cohesive, strategic approach to growth. The Resource Development Manager oversees events, manages vendors, leads cross-functional initiatives, and ensures that all outreach—digital, governmental, philanthropic, and community-based—supports organizational priorities.
Essential Duties and Responsibilities
Development and Fundraising Leadership
- Develop and execute a comprehensive fundraising strategy, including city donations, corporate sponsorships, individual giving, grants, and annual campaigns.
- Lead donor cultivation, stewardship, and relationship management across all donor segments.
- Oversee major fundraising events, including planning, sponsorship acquisition, and promotion.
- Maintain accurate donor records and reporting through the donor management system.
- Ensure quarterly and annual fundraising goals are met or exceeded
Government Relations and Contract Acquisition
- Build and maintain strong relationships with city managers, city secretaries, city councils, county officials, and community leaders.
- Lead efforts to secure municipal contracts for transportation services, articulating value and negotiating agreements.
- Represent the organization at city council meetings, public forums, and government-related events.
- Maintain consistent communication with municipal partners through presentations, newsletters, and meetings.
Community Relations and Public Engagement
- Serve as the organization’s public representative at civic groups, chambers of commerce, networking events, and community functions.
- Lead the creation of community-facing content, including newsletters, videos, client stories, and event updates.
- Enhance visibility through strategic outreach initiatives and partnerships with civic and nonprofit organizations.
- Ensure the organization is represented at key community events, including after-hours functions.
Digital Strategy and Transformation
- Develop and implement a digital transformation strategy that improves operational efficiency, donor engagement, reporting, and community outreach.
- Integrate digital tools and CRM systems to enhance fundraising, communication, and analytics.
- Lead data privacy, cybersecurity, and digital compliance practices.
- Establish KPIs/OKRs to measure digital performance and organizational impact.
Marketing & External Communications Oversight
- Serve as primary liaison to the marketing firm and grants consultant, ensuring alignment with organizational goals.
- Oversee digital and traditional marketing campaigns, including branding, messaging, and community awareness efforts.
- Ensure consistency across all public-facing materials and channels (social media, newsletters, website, video content).
- Monitor timelines, deliverables, and performance metrics for all marketing and grant-related initiatives.
Leadership & Cross-Functional Collaboration
- Work closely with the CEO on strategic planning, organizational growth, and external partnerships.
- Lead multidisciplinary teams focused on fundraising, digital operations, government relations, and community engagement.
- Provide staff training on digital tools, donor management systems, and outreach strategies.
- Foster a culture of innovation, accountability, and data-driven decision making.
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Requirements:
Required Education/Experience:
- Bachelor’s degree strongly preferred
- Strong communication and relationship-building skills to engage stakeholders and community partners.
- Demonstrated ability to develop and execute long-term strategies and set measurable objectives.
- Bi-lingual (Spanish) a plus.
Key Skills and Abilities:
- Excellent verbal and written communication skills (English).
- Excellent administrative and organizational skills.
- Ability to build and maintain collaborative relationships with external agencies to support marketing initiatives and grant development.
- Ability to grasp financial/monetary concepts on a level conducive to tasks such as overseeing a budget, managing expenditures, and creating reports.
- Excellent organizational skills and attention to detail.
- Ability to capture data efficiently and in a meaningful way that allows for reporting, analysis, and decision making.
- Ability to exercise sound independent judgement and discretion, consistently and in the midst of a crisis.
- Ability to set high personal goals and work independently, while managing multiple projects and under stressful situations.
- Ability to develop and maintain professional relationships with coworkers, volunteers, regulatory agencies, and clients.
- Ability to complete additional trainings and credentialing as required for position.
- Proficient in Microsoft Office products, the internet, and electronic email.
