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60 Southern Customer Service Representative Jobs Hiring Near You

Southern Company

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Provide excellent service to internal and external clients. * Ability to analyze data and make ... Southern Company Gas serves approximately 4.2 million natural gas utility customers through its ...

Southern Company

Financial Budget Analyst

Gulfport, MS · On-site

Travel within the MPC service territory and as needed, within the Southern Company system * In-person meetings with business unit customers DESIRED KNOWLEDGE/SKILLS/ABILITIES: * Good judgment to make ...

Southern Company

Financial Budget Analyst

Gulfport, MS · On-site

Travel within the MPC service territory and as needed, within the Southern Company system * In-person meetings with business unit customers DESIRED KNOWLEDGE/SKILLS/ABILITIES: * Good judgment to make ...

Southern Company

$90 - $120/hr

The role should be a confident communicator with a customer service focused mindset and the ability ... Southern Company Services #J-18808-Ljbffr

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Southern Jobs Information

What is it like to work at Southern?

Southern Company is a utility company that values a culture of innovation, customer satisfaction, and community involvement. The company operates through various subsidiaries, including Alabama Power, Georgia Power, and Mississippi Power, with a focus on providing reliable and sustainable energy solutions to its customers. Working at Southern Company may appeal to candidates who are interested in a career in the energy industry, with opportunities for professional growth and development in a dynamic and customer-focused environment.

What makes Southern an attractive place to work?

Southern is a well-established company with a strong presence in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, diversity, and employee growth, offering opportunities for professional development and skill-building through training programs and mentorship initiatives. By joining Southern, individuals can contribute to the company's mission and make a meaningful impact while advancing their careers in a supportive and dynamic environment.

Do workers at Southern Company get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Does Southern Company pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

At Southern Company, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Southern Company affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Southern Company?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 64% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Southern Company worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and December 2025.

Do Southern Company workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for Southern Company workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Southern Company?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Southern Company managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at Southern Company spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at Southern Company?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at Southern Company good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Southern Company feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Southern Company get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Southern Company?

Some people feel stressed here.
45% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Southern Company enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Southern Company recommend working with their team?

Most people recommend working with their team.
78% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Southern Company?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Southern Company?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Southern Company’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
57% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Southern Company is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Southern?

What are the most popular categories at Southern?

Infographic showing various Customer Service Representative job openings at Southern in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 8% Hybrid, and 2% Remote job distribution.

Worker, Utility (Chesapeake)

Southern Company

Chesapeake, VA

Full-time

Medical, Retirement

Posted 20 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

UTILITY WORKER 
(Chesapeake)
 
 

Job Summary 

Virginia Natural Gas (VNG) is looking for dynamic, career-motivated individuals to join one of the Top Workplaces in Hampton Roads as part of our Field Operations team. 

The Utility Worker position is an entry-level, developmental role that offers opportunity for growth and advancement through future promotion into our apprenticeship program. This apprenticeship program presents exciting opportunities for long-term career growth and stability in the growing natural gas industry. 

Work is predominantly outdoors and in all weather conditions. Interested individuals must be able and willing to travel. Candidates must be able to drive safely, work extended hours; travel 5% of the time, and wear company provided Personal Protective Equipment. 

This is a bargaining unit position (IBEW Local 50) and is a DOT (Department of Transportation) covered classification subject to random drug and/or alcohol screening. 

 
Transitioning military personnel are encouraged to apply.
 

This position is based in our Virginia Natural Gas office located in Chesapeake, VA.

Representative Duties and Responsibilities:

  • Serves as a member of a crew engaged in installing and repairing gas mains and service lines. Participates in making taps on mains and services
  • Provides assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system
  • Completes jobs by digging, shoring, repairing leaks, testing, and wrapping pipe Performs work with hand tools, air tools, shovels, etc. during distribution activities while adhering to all safety and work rules Assists other crew members in all activities as required Ensures that truck is stocked with equipment and supplies and maintains distribution vehicles, tools and other equipment in neat and orderly condition
  • Must live in the service area and be subject to call out for emergency service. Stand By duty and emergency call out
 
Job Requirements
 

Education and Experience: 

Required:
  • High school diploma or GED equivalent
  • Job is entry level and requires no previous experience
  • Must pass the DOT drug test
 
 
Certifications/Licenses: 
 
Required:
  • Operator Qualified in accordance with Company Plan
  • Must have a valid VA state driver's license 

Working Conditions/Physical Requirements:

  • Must live within 30 minutes' drive from the Chesapeake office for on-call / emergency response purposes
  • Must be physically able to stoop, bend, crawl, walk, climb ladders and lift weights in excess of 75 pounds
  • Must also have a keen sense of smell, hearing, vision and color identification
  • Must have the ability to work in all types of terrain and weather conditions, as required.

Disclaimer: This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Virginia Natural Gas

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