Sound Credit Union
Sound Credit Union

56 Sound Credit Union Member Service Representative Jobs Hiring Near You

VP / Branch Manager

Auburn, WA · On-site

$79K - $119K/yr

... credit union background and have a passion for providing exceptional member service, growing ... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We ...

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... exceptional member service. Requirements: * One year experience in customer service required ...

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... exceptional member service. Requirements: * One year experience in customer service required ...

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... exceptional member service. Requirements: * One year experience in customer service required ...

... credit union background and have a passion for providing exceptional member service, growing ... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We ...

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... exceptional member service. Requirements: * One year experience in customer service required ...

VP / Branch Manager

Burien, WA · On-site

$79K - $119K/yr

... credit union background and have a passion for providing exceptional member service, growing ... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We ...

Teller Floater

Tukwila, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Tacoma, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Bonney Lake, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Auburn, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Tacoma, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Bellevue, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Bellevue, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Bellevue, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Teller Floater

Auburn, WA · On-site

$20 - $25/hr

As a Float Teller at Sound Credit Union, you'll become a trusted partner across teams by supporting ... Member Service Representative), you will: * Deliver exceptional service as the first point of ...

Showing results 21-40

Sound Credit Union Jobs Information

Do workers at Sound Credit Union get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Sound Credit Union pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Sound Credit Union workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it to get time off at Sound Credit Union?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Sound Credit Union managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and July 2025.

Do jobs at Sound Credit Union spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it to take sick days at Sound Credit Union?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Sound Credit Union feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Sound Credit Union get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Sound Credit Union?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Sound Credit Union enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Sound Credit Union recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Sound Credit Union?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Sound Credit Union?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Sound Credit Union’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Sound Credit Union is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

What are the most popular categories at Sound Credit Union?

Infographic showing various Member Service Representative job openings at Sound Credit Union in the United States as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 100% Physical job distribution.

VP / Branch Manager

Sound Credit Union

Auburn, WA • On-site

$79K - $119K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Sound Credit Union rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Sound Credit Union is currently seeking a VP / Branch Manager to join the team at our Auburn Branch. If you have a banking or credit union background and have a passion for providing exceptional member service, growing relationships in the community, as well as coaching and developing your team, then this position is for you! We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee well-being.

Your Compensation:
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide for room for growth over time. The target salary range for this position is $79,934 - $99,918, depending on previous experience and education. The full salary range is $79,934 - $119,902.

Why Work with Us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page! 

Your Benefits:

  • 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent’s premiums.
  • 401k match dollar for dollar up to 4% – plus an additional discretionary profit share. 
  • Four weeks Paid Time Off (PTO) accrued annually, with increases over tenure.
  • Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 
  • 10 employer paid Federal Holidays every year.
  • Up to a 10% annual bonus when the Credit Union meets its goals, paid each November. 
  • Up to $50/month gym/lifestyle reimbursement. 
  • Up to $5,000/year Tuition Assistance Program. 
  • Incentives for multilingual speakers. 
  • Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
  • Free and/or discounted banking services and loans.
  • Employee Charitable Matching Program. 
  • Free ORCA pass.

What You’ll Do:
Responsibilities: 

  • Focus on developing staff to deliver exceptional member service and provide efficient and friendly service.
  • Lead and support branch team to achieve individual and branch goals, while promoting credit union's image and growth in the local community.

Requirements:

  • 3+ years of experience in a management role or demonstrated experience in a leadership position required, preferably in a financial institution.
  • High School Diploma or equivalent required.
  • Bachelor’s degree in business administration, finance, or related field preferred.
  • Will need to obtain a NMLS license and serve as Notary Public and Signature Guarantee.

In addition:

  • Must be bondable.
  • Employer sponsorship to secure or maintain employment authorization is not available.
  • Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Our Hours: 
To best serve our members, this position requires an in-person schedule Monday - Friday: 9 AM - 5:30 PM. This position works 40+ hours per week as business needs dictate.

In your in-person role you will be engaging with team members on a day-to-day basis as the face of Sound Credit Union! Your active participation with coworkers and managers is an essential part of your impactful work.

About Sound Credit Union…  
Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:https://www.soundcu.com/careers/ to apply.

The Future is in Our Hands…  
Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.


What Sound Credit Union employees say

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Hours and flexibility

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