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60 Slack Customer Success Manager Jobs Hiring Near You

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Communicate proactively via Slack Strategic Coaching * Guide clients through agency growth ...

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Communicate proactively via Slack Strategic Coaching * Guide clients through agency growth ...

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Communicate proactively via Slack Strategic Coaching * Guide clients through agency growth ...

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

Customer Success Manager

Chicago, IL · On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

As the first Customer Success Manager in this area, you will own the end-to-end post-sale ... Slack, strong documentation, and intentional synchronous time for key decisions * You will work ...

As the first Customer Success Manager in this area, you will own the end-to-end post-sale ... Slack, strong documentation, and intentional synchronous time for key decisions * You will work ...

Customer Success Manager

Manhattan, NY · On-site

$140K - $160K/yr

Customer Success Manager Boston or NYC Layer Health was founded in 2023 by leading machine learning ... Familiarity with tools like Smartsheets, Notion, Slack or project management platforms * Experience ...

Customer Success Manager

Boston, MA · On-site

$140K - $160K/yr

Customer Success Manager Boston or NYC Layer Health was founded in 2023 by leading machine learning ... Familiarity with tools like Smartsheets, Notion, Slack or project management platforms * Experience ...

Client Success Manager Salary Range - $90k to $110k p.a. | Up to $10k OTE | Early employee equity ... as Slack. * A track record of owning customer issues and escalations through to resolution.

Customer Success Manager PDQ, founded in Salt Lake City, UT, USA, makes device management simple ... We rely on Salesforce, Slack, and Microsoft Office to stay connected and informed, but it's your ...

By deeply integrating with Slack and leveraging AI-powered automations , Unthread helps teams bring ... The Role As a Customer Success Manager at Unthread, you'll be shaping how customers built their ...

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Success in this role is measured through customer retention, expansion, customer engagement, and ... We rely on Salesforce, Slack, and Microsoft Office to stay connected and informed, but it's your ...

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Showing results 1-20

Customer Success Manager

Talent Voyager

Tampa, FL • Remote

$127K/yr

Full-time

Re-posted 17 days ago


Job description

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs.

This is not a passive account management role. You will own the full client lifecycle — from onboarding through to program completion — driving strategy, accountability, implementation, and retention, with a strong focus on revenue growth.

Your primary KPI: client retention (minimum 70%).

You will manage up to 40 concurrent clients, acting as a strategic advisor, business coach, and relationship owner.

Location: Tampa, Florida — Rocky Point area (the company is open to both hybrid and remote arrangements for the right candidate)

Key ResponsibilitiesClient Onboarding
  • Conduct welcome and onboarding calls
  • Set expectations and establish rapport
  • Lead initial strategy discussions
Relationship Management
  • Own full client journey
  • Run regular check-ins
  • Identify churn risks early and re-engage clients
  • Maintain real-time task visibility in ClickUp
  • Communicate proactively via Slack
Strategic Coaching
  • Guide clients through agency growth strategies
  • Help troubleshoot business challenges
  • Provide clear, actionable recommendations
  • Hold clients accountable to execution
Retention & Revenue
  • Maintain 70%+ retention at 12-week mark
  • Present upsells when aligned with client success
  • Manage recurring revenue book of business

Requirements

3+ years in Customer Success or Account Management with a clear focus on revenue growth, client expansion, and upselling opportunities.

Proven experience selling high-ticket services, coaching programs, consulting engagements, or similar solutions valued at $20,000+ per sale.

Demonstrated ability to manage the full client lifecycle while identifying and converting additional revenue opportunities.

Experience working with digital marketing agencies or similar service businesses

Strong understanding of digital marketing fundamentals (paid ads, funnels, client acquisition models)

Experience managing 25+ concurrent clients preferred

High emotional intelligence and strong communication skills

Highly organized and system-oriented

Willing to work in-office in Tampa (nice to have)

Tools (Preferred)
  • ClickUp
  • Slack
  • GoHighLevel
What Success Looks Like
  • 70%+ client retention
  • Proactive client communication
  • Early churn risk identification
  • High client satisfaction
  • Book of business growth beyond 40 client

Benefits

Compensation and What You Get

  • From $55,000 (base) to $127,000 (full commission at 40 clients) On-Target Earnings
  • Direct access to leadership
  • Real impact — your work drives revenue and you will know it