Position Title: Mailroom Equipment Operator & Mail Clerk
Type: 3-Month Contract (Temp-to-Hire)
Location: Boston, MA 02108
Position Overview:We are seeking a reliable and detail-oriented Mailroom Equipment Operator & Mail Clerk to support day-to-day mailing and print operations in a fast-paced, deadline-driven environment. This role involves operating mailing equipment, managing logs, processing mail, and maintaining quality control.
The successful candidate will receive full training and will play a key role in ensuring accurate and timely mail handling for customer agencies.
Key Responsibilities:Mail Equipment Operation & MaintenanceOperate various mailing machines, including inserters and sorters, and perform basic preventative maintenance (cleaning, refilling water, using compressed air).
Manually record machine counts and maintain production logs after each job (logs are currently handwritten).
Maintain a clean and organized work area and report low supplies (e.g., bins, envelopes) to the supervisor.
Mail Processing & DistributionProcess and distribute mail for multiple agencies, including pickup of mail bins and operating postage meters.
Handle specialized mail jobs requiring unique sizes, shapes, or special processing.
Ensure all mailing deadlines are consistently met (daily, weekly, monthly).
Quality Control & ComplianceFollow QA/QC procedures to ensure accuracy and high service levels (e.g., reviewing cover sheets for job requirements such as simplex/duplex printing).
Receive specialized training for high-security jobs (e.g., Department of Revenue projects).
Understand and comply with all security and operational standards.
Clerical & Supervisory SupportAssist with mailroom inventory management and supply monitoring.
Take initiative to manage workflow and organize jobs, especially in the supervisor's absence.
Collaborate with team members and support customer inquiries regarding job status.
Work Environment:Schedule: Monday to Friday, 7:00 AM – 3:00 PM
Physical Requirements: Ability to stand for extended periods, lift or push/pull up to 50 lbs.
Environment: Noisy machine room with printing and mailing equipment operating on two floors. Noise-canceling or music headphones are permitted.