Similarweb
Similarweb

43 Similarweb Operations Analyst Jobs Hiring Near You

... Operations, Logistics and other cross-functional departments to achieve strategic objectives ... Google Analytics, Tag Manager, Domo, SQL, APT, SimilarWeb, Google Ads, etc. Experience with web ...

Showing results 21-40

Similarweb Jobs Information

What is it like to work at Similarweb?

Similarweb is a dynamic and innovative company that values collaboration, creativity, and a customer-centric approach, fostering a culture of open communication and teamwork.

The company's global team is structured into various departments, including product, engineering, and sales, with a focus on delivering data-driven insights to businesses and organizations. Similarweb's offices are designed to promote a collaborative work environment, with amenities such as game rooms, fitness centers, and social areas.

Working at Similarweb may appeal to candidates who are passionate about data analysis, digital marketing, and business intelligence, as the company offers opportunities to work with cutting-edge technologies and contribute to the development of innovative solutions that help businesses make informed decisions.

What makes Similarweb an attractive place to work?

Similarweb is a leading digital intelligence company that provides insights and analytics to businesses and organizations worldwide, positioning itself at the forefront of the digital intelligence industry. The company fosters a dynamic work environment that encourages innovation, collaboration, and creativity, with a focus on delivering cutting-edge solutions to its clients. By joining Similarweb, professionals can tap into opportunities for growth, professional development, and making a meaningful impact in the digital landscape.
What are the most popular categories at Similarweb?
Infographic showing various Operations Analyst job openings at Similarweb in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 5% Physical, 5% Hybrid, and 90% Remote job distribution.

SocialMediaEscalations&CrisisResponseManager

Search jobs on OhioMeansJobs

Manhattan, NY • On-site

Contractor

Re-posted 7 days ago


Job description

Job Description:  
  • The Social Media Manager is responsible for leading crisis management efforts across Global and Regional social teams. It acts as the frontline defense for brand reputation, identifying, assessing, and mitigating potential threats in online discourse. This role leverages social media expertise, crisis communication strategies, and data analysis to protect the brand image and advise business decisions.
 
Responsibilities: 
Daily Rapid Response Crisis & Escalations Management.
  • Assess incoming brand challenges and escalations on social media, determine potential brand risk, and provide a communications strategy recommendation on when/how to respond.
  • Make marketing strategy and business recommendations in collaboration with XFN teams (Comms, Marketing, TnS, etc) to influence multiple levels of stakeholders. 
  • Call for Black Ribbon activation when an escalation meets the criteria and facilitate Brand+Social approval when local markets request Black Ribbon.
 
Build & Maintain Crisis Management Framework & Comms.
  • Develop and implement frameworks for quantifying and assessing risks and opportunities identified on social platforms, including escalations benchmarks to provide context in social reporting.
  • Build and maintain the B+S Crisis playbook to educate XFN partners, leadership and the Brand+Social team on the function and processes of rapid response. 
  • Contribute to the broader YTM crisis playbook.
 
Manage Social On-call Program.
  • Effectively work with on-call team and agency partners to maintain 24/7 coverage, optimizing operations related to rapid response planning, escalation scenario planning, and social planning insights as needed. 
  • This includes scheduling on-call shifts and implementing improvements to the program to support quality round-the-clock coverage, in collaboration with GRL partners.
 
Solve non-routine social landscape analysis problems.
  • Lead social listening analysis (including data gathering, processing, analysis, ongoing deliverables, and presentations). 
  • Manage social analysis and updates to sensitive KOF list in support of streamlined process and contextual awareness on potential emergent issues.
 
Experience:
  • Experience managing cross-functional or cross-team projects.
  • 6 years of experience in marketing working in crisis management, public affairs, and/or social analytics.
  • Experience with social measurement tools and datasets like Brandwatch, Crimson Hexagon, Zignal Labs, Sysomos, Sprinklr, SimilarWeb, Netbase, Quintly.
  • Exceptional written and verbal communication skills to convey data-driven narratives. You don’t just deliver facts and figures, but thoughtfully and holistically create reports that address large strategic business questions with a data-based narrative.
  • Experience leading agency partners.
  • Experience leveraging AI to accelerate insights, strategy, and/or operations.
 

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.