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Signode

60 Signode Customer Service Representative Jobs Hiring Near You

Signode

Customer Service Representative

Roselle, IL

$23 - $25/hr

Signode brings this extensive product portfolio together under hundreds of trusted brands to offer ... Respond full circle to requests from customers, sales reps and service reps. * Collaborate with ...

Signode

Customer Service Representative

Roselle, IL · On-site

$23 - $25/hr

Signode brings this extensive product portfolio together under hundreds of trusted brands to offer ... Respond full circle to requests from customers, sales reps and service reps. * Collaborate with ...

Signode

Customer Service Representative

Roselle, IL · On-site

$23 - $25/hr

Signode brings this extensive product portfolio together under hundreds of trusted brands to offer ... Respond full circle to requests from customers, sales reps and service reps. * Collaborate with ...

Signode

Customer Service Representative

Roselle, IL

Signode brings this extensive product portfolio together under hundreds of trusted brands to offer ... Respond full circle to requests from customers, sales reps and service reps. * Collaborate with ...

Signode

Service Account Coordinator

Roselle, IL · On-site

$23 - $31.09/hr

Signode brings this extensive product portfolio together under hundreds of trusted brands to offer ... Our company is a pioneer in the industrial packaging sector with a long history of customer-focused ...

Signode

Service Account Coordinator

Roselle, IL

Signode brings this extensive product portfolio together under hundreds of trusted brands to offer ... Our company is a pioneer in the industrial packaging sector with a long history of customer-focused ...

Signode

Service Account Coordinator

Roselle, IL · On-site

$23 - $31.09/hr

Signode brings this extensive product portfolio together under hundreds of trusted brands to offer ... Our company is a pioneer in the industrial packaging sector with a long history of customer-focused ...

Signode

Inside Sales Representative

Tampa, FL

We are excited to go to market as Signode and to share the portfolio of products, services and ... Act as a dedicated service to customers by providing sales and service support in the field with ...

Signode

Inside Sales Representative

Tampa, FL · On-site

$28 - $32/hr

We are excited to go to market as Signode and to share the portfolio of products, services and ... Act as a dedicated service to customers by providing sales and service support in the field with ...

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Signode Jobs Information

Do workers at Signode Industrial Group get paid breaks?

Yes. Most people get paid breaks.
91% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and April 2026.

Does Signode Industrial Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

At Signode Industrial Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and April 2026.

Is the health insurance from Signode Industrial Group affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Signode Industrial Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and April 2026.

Do workers at Signode Industrial Group worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Signode Industrial Group?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to take sick days at Signode Industrial Group?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Signode Industrial Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Signode Industrial Group get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

Is it stressful to work at Signode Industrial Group?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Signode Industrial Group enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Signode Industrial Group recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get enough training when they start at Signode Industrial Group?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get support to advance at Signode Industrial Group?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people think Signode Industrial Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers feel well informed about how Signode Industrial Group is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Signode?
What are the most popular categories at Signode?
Infographic showing various Customer Service Representative job openings at Signode in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Signode

Roselle, IL

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Signode Industrial Group rating

7.4

Company rating: 7.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

41st of 110 rated packaging manufacturers

Job description

Company Description
With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.
We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.
Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company.
Job Description
Benefits:
Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.
Salary:
The hourly wage for this position starts ranges from $23.00 - $25.00 and varies based on specific responsibilities and geographic location. Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.
Summary:
Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field service employee relationships; and striving for customer satisfaction by resolving issues in the most efficient and effective manner.
Essential Functions:
  • Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines.
  • Respond full circle to requests from customers, sales reps and service reps.
  • Collaborate with other departments to resolve customer issues and align with customers' needs and requests.
  • Maintain appropriate records and documentation in our ERP System.
  • Act as an Account advocate by managing and overseeing inquiries that require concierge handling.
  • Communicate proactively with customers to keep them aware of updates, changes, delays, and other information deemed important to them.
  • Investigate and resolve billing concerns by tracing shipments, researching price differences and entering credit memos for approval, quoting special parts prices and following up on credit hold orders in our ERP.
  • Provide problem solving and continuous improvement by removing barriers that impact product quality, support, or on-time delivery and customer satisfaction.
  • Efficiently enter orders and address inquiries by leveraging the resources within the business, and following the standardized processes implemented.
  • Complete and review customer specific reports for accuracy and integrity.
  • Recommend ideas which enhance the overall customer experience.
Qualifications
Education:
High School Diploma or GED required. Associates degree in Business or related field preferred.
Experience:
  • 2+ years of previous customer service experience, preferably in manufacturing and/or installation/maintenance/repair environment.
  • Excel experience (VLOOKUP's, Pivot Tables)
  • Ticketing system experience, a plus.
  • ERP experience (quoting, order entry, and returns) is a plus.
Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.
  • Customer Focus
  • Detail Orientated
  • Interpersonal Savvy
  • Energy
  • Communication
  • Listening

Additional Information
All your information will be kept confidential according to EEO guidelines.
The Company does not sponsor for employment-based visas for this position now or in the future.
Reasonable Accommodation Statement
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities.
Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at HRRecruiting@Signode.com.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.
Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

What Signode Industrial Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Signode

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1913

Social media

Facebook

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