ShipMonk
ShipMonk

60 Shipmonk Quality Control Inspector Jobs Hiring Near You

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Operations Managers create, communicate and maintain quality control policies and continuous ...

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Operations Managers create, communicate and maintain quality control policies and continuous ...

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Operations Managers create, communicate and maintain quality control policies and continuous ...

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Operations Managers create, communicate and maintain quality control policies and continuous ...

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Operations Managers create, communicate and maintain quality control policies and continuous ...

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... Operations Managers create, communicate and maintain quality control policies and continuous ...

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... Operations Managers create, communicate and maintain quality control policies and continuous ...

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Operations Managers create, communicate and maintain quality control policies and continuous ...

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... Operations Managers create, communicate and maintain quality control policies and continuous ...

Warehouse Lead

Louisville, KY · On-site

$18.50/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... We never outsource, ensuring quality and consistency. • Proprietary Technology: We've eliminated ...

Warehouse Lead

Pittston, PA · On-site

$18.50/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... We never outsource, ensuring quality and consistency. • Proprietary Technology: We've eliminated ...

Warehouse Lead

Pittston, PA · On-site

$18.50/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated ...

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... We never outsource, ensuring quality and consistency. * Proprietary Technology: We've eliminated ...

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ShipMonk Jobs Information

Do workers at ShipMonk get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Does ShipMonk pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

At ShipMonk, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from ShipMonk affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ShipMonk?

Most people get paid time off work.
77% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at ShipMonk worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do ShipMonk workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it for ShipMonk workers to change shifts?

Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at ShipMonk?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do ShipMonk managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and November 2025.

Do jobs at ShipMonk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at ShipMonk?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at ShipMonk good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people at ShipMonk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ShipMonk get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at ShipMonk?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at ShipMonk enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ShipMonk recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at ShipMonk?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at ShipMonk?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think ShipMonk’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how ShipMonk is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.
What are the most popular categories at Shipmonk?
Infographic showing various Quality Control Inspector job openings at Shipmonk in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Director, Inventory Quality Control

ShipMonk

Pittston, PA

Full-time

Posted 26 days ago


ShipMonk rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

This role requires to be onsite in either Las Vegas, NV or Pittston, PA
About the role
Inventory accuracy is the foundation of everything we promise our merchants. As Director of Inventory Quality Control, you'll own that promise across our global fulfillment network. You'll set the strategy, standards, and systems that keep millions of units accounted for — from inbound receiving through putaway, picking, cycle counting, and reconciliation — and you'll lead the teams and processes that catch problems before merchants ever feel them.
This is a high-visibility leadership role for someone who loves turning operational complexity into clarity: part strategist, part builder, part detective.

What you'll do
- Own network-wide inventory accuracy and shrink performance, defining KPIs, targets, and accountability structures across all fulfillment centers
- Design and standardize inventory QC programs: cycle counting methodologies, audit cadences, root-cause analysis frameworks, and corrective action processes
- Lead and develop a distributed team of inventory control managers and analysts across multiple sites
- Partner with warehouse operations, engineering, and product teams to embed quality controls into our WMS workflows and automation
- Build reporting and analytics that give leadership and merchants real-time confidence in inventory health
- Run root-cause investigations on discrepancies, shrink, and damage — and drive the systemic fixes, not just the patches
- Set inbound quality standards with receiving teams and hold vendors and freight partners accountable
- Support merchant-facing teams during inventory escalations, audits, and annual physical counts
- Champion a culture of accuracy and ownership on the floor, from new-hire training through site leadership
What you'll bring
- 10+ years in inventory control, quality, or warehouse operations, including 5+ years leading multi-site teams — 3PL, ecommerce fulfillment, retail distribution, or similar high-SKU-velocity environments strongly preferred
- A track record of measurably improving inventory accuracy and reducing shrink at scale
- Deep fluency with WMS platforms, cycle counting programs, and inventory reconciliation practices
- Strong analytical chops: comfortable in data, building dashboards, and using metrics to drive decisions (SQL/BI tool experience a plus)
- Experience with lean, Six Sigma, or other continuous improvement methodologies (certification a plus)
- A leadership style that develops people and builds accountability without micromanaging
- Willingness to travel regularly to fulfillment centers across the network (~[25–40%] — TBD)
- Bachelor's degree in supply chain, operations, engineering, or related field, or equivalent experience
Nice to have
- Experience scaling QC programs through rapid growth or facility launches
- Familiarity with automation and robotics in fulfillment environments
- Experience supporting external audits (SOX, ISO, customer audits)
What we offer
- [Competitive salary + bonus]
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and company holidays
- Career growth in a company that's profitable, and still scaling fast
---
ShipMonk is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
*Stress Less, Grow More.*

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
    Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
    Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
    Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
    Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


What ShipMonk employees say

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