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ShipBob

60 Shipbob Operations Manager Jobs Hiring Near You

ShipBob, Inc.

Area Manager, B2B

Bethlehem, PA · On-site

... and logistics operations. As ShipBob continues to grow, it is imperative to provide a great ... Manage, build, and develop a team of 50+ warehouse associates (Temp and FTE). * Review weekly work ...

ShipBob, Inc.

Area Manager, B2B

Bethlehem, PA · On-site

... and logistics operations. As ShipBob continues to grow, it is imperative to provide a great ... Manage, build, and develop a team of 50+ warehouse associates (Temp and FTE). * Review weekly work ...

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ShipBob Jobs Information

Do workers at ShipBob get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Does ShipBob pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.

At ShipBob, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between November 2025 and March 2026.

Do people get paid time off at ShipBob?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between November 2025 and June 2026.

How easy is it to get time off at ShipBob?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to take sick days at ShipBob?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at ShipBob feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at ShipBob get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at ShipBob?

Most people don’t feel stressed out here.
71% of people say they don’t feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people at ShipBob enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at ShipBob recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people get enough training when they start at ShipBob?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get support to advance at ShipBob?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people think ShipBob’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and June 2026.

Do workers feel well informed about how ShipBob is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and June 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Shipbob?
What are the most popular categories at Shipbob?
Infographic showing various Operations Manager job openings at Shipbob in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Nights. Highlights an 78% Physical, and 22% Remote job distribution.

Onsite Warehouse Support Specialist

ShipBob, Inc.

Riverside, CA • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

ShipBob rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

As a member of the ShipBob Team, you will...
  • Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
  • Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
  • Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: 14855 Innovation Dr Riverside, CA 92518
Role Description:
The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality, who also serves as the backup for this role.
What you'll do:
  • Run daily cycle counting and inventory control processes according to written SOP's utilizing partner resources.
  • Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite.
  • Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA.
  • Determine root cause of inventory adjustments and lead efforts to correct.
  • Perform audits or other actions requested by merchants within the site.
  • Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA.
  • Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes.
  • Communicate updates and relay important operational information about merchants directly to OSS Area Manager.
  • Present weekly performance reports during business review with leaders from partner fulfillment center.
  • Comply with all food safety and compliance policies and regulations.
  • This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.
  • Other duties/responsibilities as necessary.

What you'll bring to the table:
  • 2+ years of experience with ICQA processes in a 3PL or warehousing environment.
  • Preferred to be bilingual, English and Mandarin.
  • Proficiency with Warehouse Management System software.
  • Experience using an RF Scanner preferred.
  • Demonstrated ability to work independently without direct supervision on-site.
  • Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred.
  • Excellent time-management and prioritization skills.
  • Excellent attention to detail.
  • Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members.
  • Comfortable in a fast-paced and highly adaptive environment.
  • Ability to lift 50 lbs. without any health limitations.
  • Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs.
  • Able to bend, stoop, reach above, and push/pull frequently.

Perks & Benefits:
  • Medical, Dental, Vision & Basic Life Insurance
  • Paid Maternity/Parental Leave Program
  • Paid Holidays & Flexible Time Off Program
  • Paid Sick Leave
  • Wellness Days (1 day/quarter)
  • 401K Match
  • Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
  • See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary of up to $50,000 for this role. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world's leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob's environment isn't the right fit for everyone, and that's okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

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