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5 Shift4 Jobs Hiring in Nevada

Tillster

Senior Software Engineer - Back End

Las Vegas, NV · On-site

$150K - $165K/yr

Direct payment-terminal / POS integration experience (Verifone, Ingenico, Adyen, Shift4, FreedomPay, SIX, Nepting, SiTef, Redsys, Worldpay, or comparable), and a clear understanding of integrated vs ...

Tillster

Senior Software Engineer - Back End

Las Vegas, NV · On-site

$117K - $154K/yr

Direct payment-terminal / POS integration experience (Verifone, Ingenico, Adyen, Shift4, FreedomPay, SIX, Nepting, SiTef, Redsys, Worldpay, or comparable), and a clear understanding of integrated vs ...

Tillster

Senior Software Engineer - Back End

Las Vegas, NV · On-site

$150 - $185/hr

Direct payment‑terminal / POS integration experience (Verifone, Ingenico, Adyen, Shift4, FreedomPay, SIX, Nepting, SiTef, Redsys, Worldpay, or comparable), and a clear understanding of integrated ...

All JobsShift4 JobsJobs at Shift4 in Nevada

Shift4 Jobs Information

Do workers at Shift4 get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Shift4 pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and July 2026.

At Shift4, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
74% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Shift4 affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Shift4?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between March 2025 and December 2025.

Do workers at Shift4 worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and December 2025.

Do Shift4 workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for Shift4 workers to change shifts?

Most people find it hard to change shifts.
77% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at Shift4?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Shift4 managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at Shift4 spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at Shift4?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Shift4 good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Shift4 feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Shift4 get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Shift4?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Shift4 enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Shift4 recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Shift4?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Shift4?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Shift4’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Shift4 is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and July 2026.

What are popular cities in Nevada for Shift4 jobs?

What are the most popular jobs at Shift4?

What are the most popular categories at Shift4?

Lead Contact Center Technology Engineer

Shift4 Payments, LLC

Las Vegas, NV • On-site

$120 - $180/hr

Other

Re-posted 11 days ago

Job description

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.Lead Contact Center Technology EngineerAbout Shift4Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.This role is onsite and can be based at any of the following Shift4 locations:Center Valley, PA (Preferred) / Atlanta, GA / Tampa, FL / Las Vegas, NV / Toronto, Ontario, CanadaAbout the RoleThe Lead Contact Center Technology Engineer is the senior technical leader responsible for the design, implementation, support, and evolution of Shift4's contact center technology ecosystem.This role serves as the primary technical authority for CCaaS platforms, IVR architecture, digital channels, automation, and customer experience technologies. The Lead Engineer partners closely with the Director of Contact Center Technology to translate strategic objectives into scalable technical solutions while remaining heavily involved in hands-on engineering, platform administration, troubleshooting, and delivery activities.While Shift4 currently leverages NICE CXone, this role is platform-agnostic and requires expertise that can be applied across evolving CCaaS and customer engagement technologies.The ideal candidate combines deep contact center technology experience with strong solution design skills and practical knowledge of emerging AI-enabled customer experience capabilities.Key ResponsibilitiesTechnical LeadershipServe as the technical lead for contact center platforms, including IVR, routing, digital channels, automation, and AI-enabled customer experiences.Define and maintain technical standards, design patterns, and best practices.Review and guide technical designs, ensuring scalability, reliability, and alignment with enterprise architecture.Provide technical leadership and mentorship to engineering team members.Act as the primary escalation point for complex technical issues and architectural decisions.Engineering & Platform DeliveryDesign, build, and maintain IVR workflows, routing logic, automation, integrations, and digital customer journeys.Implement and support voice, messaging, chat, and emerging customer engagement channels.Lead technical execution of platform enhancements, migrations, acquisition integrations, and strategic initiatives.Translate business and operational requirements into scalable technology solutions.Support platform administration, configuration, troubleshooting, and operational support activities.AI & AutomationEvaluate and implement AI-powered capabilities that improve customer self-service, agent productivity, and operational efficiency.Support conversational AI, agent assist, workflow automation, and emerging customer experience technologies.Partner with Operations, Product, and Customer Experience teams to identify opportunities for automation and customer journey optimization.Help shape the adoption of platforms such as Cognigy, NICE CXone AI, and future AI-enabled customer engagement technologies.Collaboration & GovernancePartner with Technology, Product, Operations, Data, and Customer Experience teams on initiatives impacting the contact center.Participate in change management, release planning, and solution governance processes.Contribute to platform strategy, roadmap planning, and technology evaluations.Support global expansion, platform standardization, and acquisition integration efforts.QualificationsRequired7+ years of experience in Contact Center Technology, CCaaS platforms, or related customer experience technologies.Must have experience implementing conversational AI, agent assist, chatbots, workflow automation, or similar customer experience technologies.Deep hands-on experience with enterprise CCaaS platforms to include NICE CXone and any of the following: Genesys, Five9, Talkdesk, Amazon Connect or similar solutions.Strong expertise in IVR design, routing strategies, platform scripting, workflow automation, and digital channels.Experience serving as a technical lead, architect, or senior engineer within complex enterprise environments.Experience supporting both production operations and project-based delivery.Strong understanding of integrations, APIs, enterprise system architecture, and operational support models.Ability to evaluate emerging technologies and translate business requirements into scalable technical solutions.If located in Toronto, must have the ability to travel to USA for occasional onsite meetings.PreferredExperience with NICE CXone Studio or similar scripting environments.Experience with Cognigy, NICE CXone AI, Omilia, Google CCAI, Amazon Lex, Microsoft Copilot Studio, or comparable platforms.Experience implementing WhatsApp, SMS, web chat, or other digital engagement channels.Familiarity with LLMs, retrieval-augmented generation (RAG), prompt engineering, or AI orchestration concepts.Experience with CCaaS migrations, platform consolidations, or acquisition integrations.Experience in FinTech, Payments, SaaS, or other highly regulated industries.Experience supporting global and multi-region contact center operations.#LI-BN1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr

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