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Shift4

42 Shift4 Customer Service Jobs Hiring Near You

Shift4

Customer Service, Associate

Center Valley, PA · On-site

$13.75 - $19/hr

Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ... The Customer Service, Associate provides front-line support to merchants across multiple channels ...

Shift4

Payments Support, Associate

Las Vegas, NV · On-site

$16.25 - $21/hr

Shift4 is expanding globally and hiring Customer Service, Associates to work with customers! This is an onsite opportunity based at Shift4's office in Las Vegas, NV operating in a 24/7 call center.

Shift4

POS Support, Associate

Las Vegas, NV · On-site

$16.25 - $21/hr

... customers! This is an onsite opportunity based at Shift4's Las Vegas, NV office. The SkyTab POS ... service. Representatives collaborate with internal teams and contribute to terminal/system ...

Shift4

Solution Specialist

Philadelphia, PA · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Solution Specialist

Dallas, TX · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Solution Specialist

Boston, MA · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Payments Support, Associate

Las Vegas, NV

$16.25 - $21.25/hr

Shift4 is expanding globally and hiring Customer Service, Associates to work with customers! This is an onsite opportunity based at Shift4's office in Las Vegas, NV operating in a 24/7 call center.

Shift4

Payments Support, Associate

Las Vegas, NV · On-site

$16.25 - $21/hr

Shift4 is expanding globally and hiring Customer Service, Associates to work with customers! This is an onsite opportunity based at Shift4's office in Las Vegas, NV operating in a 24/7 call center.

Shift4

Solution Specialist

San Francisco, CA · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus.

Shift4

Solution Specialist

Fairview, NJ · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Solution Specialist

Pittsburgh, PA · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Solution Specialist-

New York, NY · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Solution Specialist

Los Angeles, CA · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Channel Sales Director

Train new/existing partners on Shift4 products, services and the sales process - Including residual ... Demonstrate strong cross functional collaboration with sales, marketing, finance, customer care ...

Shift4

Solution Specialist

Vancouver, BC · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus.

Shift4

Business Development, Junior

Manhattan, NY · On-site +1

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across ... S. military, ground, naval or air service who is entitled to compensation (or who but for the ...

Shift4

Solution Specialist

Boston, MA · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus.

Shift4

Solution Specialist

New York, NY · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Solution Specialist

Los Angeles, CA · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus. We ...

Shift4

Solution Specialist

Fairview, NJ · On-site

Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products ... Ability to meet sales quotas. * CRM experience. * Restaurant hospitality experience is a plus.

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All JobsShift4 Customer Service Jobs

Shift4 Jobs Information

Do workers at Shift4 get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Shift4 pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and April 2026.

At Shift4, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
76% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Shift4 affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Shift4?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Shift4 worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and December 2025.

Do Shift4 workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for Shift4 workers to change shifts?

Most people find it hard to change shifts.
77% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at Shift4?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Shift4 managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at Shift4 spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at Shift4?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Shift4 feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Shift4 get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Shift4?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Shift4 enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Shift4 recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Shift4?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Shift4?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Shift4’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Shift4 is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and April 2026.
What are the most popular job types at Shift4?
    What are the most popular jobs at Shift4?
    What are the most popular categories at Shift4?
    Infographic showing various Customer Service job openings at Shift4 in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.
    Customer Service, Associate

    Customer Service, Associate

    Shift4

    Center Valley, PA • On-site

    $13.75 - $19/hr

    Other

    Posted 21 days ago

    Shift4 rating

    7.2

    Company rating: 7.2 out of 10

    Based on 36 frontline employees who took The Breakroom Quiz

    14th of 17 rated payment service providers

    Job description

    Overview
    Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
    Shift4 is expanding globally and hiring Customer Service, Associates to work with customers!
    This is an onsite opportunity based at Shift4's headquarters in Center Valley, PA office and we operate Monday - Friday.
    Summary:The Customer Service, Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication.
    Responsibilities:
    • Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts.
    • Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms.
    • Diagnose technical issues and escalate complex cases to higher-tier teams when necessary.
    • Use internal systems, knowledge bases, and tools to provide fast and accurate support.
    • Educate users on self-service features and digital support tools.
    • Document cases and follow up to ensure full resolution.
    • Manage multiple communication channels (phone, email, chat, ticketing) efficiently.
    • Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM & ticketing platforms, and related tools.
    Qualifications:
    • Stellar verbal and written communication skills.
    • Strong technical curiosity and ability to navigate applications and systems.
    • Problem-solving skills with the ability to explain technical concepts clearly.
    • Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred).
    • Familiarity with payment processing or restaurant/hospitality technology is a plus.
    • Ability to multitask and stay organized in a fast-paced environment.

    #LI-SM2
    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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