ZipRecruiter

Log In

Shields Health Solutions

60 Shields Health Solutions Data Analyst Jobs Hiring Near You

Shields Health Solutions

Strategy Associate

Boston, MA

$105K - $120K/yr

Travel: 5-10% About the Role Shields Health Solutions is seeking a Strategic Operations Associate ... Analyze data and provide actionable recommendations to senior leadership. * Assist with strategic ...

Shields Health Solutions

Pharmacy Liaison

Tyler, TX

$16.50 - $20/hr

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates ...

Shields Health Solutions

Strategy Associate

Boston, MA · On-site

$105K - $120K/yr

Travel: 5-10% About the Role Shields Health Solutions is seeking a Strategic Operations Associate ... Analyze data and provide actionable recommendations to senior leadership. * Assist with strategic ...

Shields Health Solutions

Pharmacy Technician

Florence, MT · On-site

$16.25 - $19.75/hr

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates ...

Shields Health Solutions

Lead Pharmacy Technician

Missoula, MT · On-site

$18.75 - $23.25/hr

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates ...

Shields Health Solutions

Lead Pharmacy Technician

Lolo, MT · On-site

$18.75 - $23.25/hr

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates ...

Shields Health Solutions

Pharmacy Technician

Polson, MT

$14.50 - $17.50/hr

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates ...

Shields Health Solutions

Pharmacy Technician

Hamilton, MT · On-site

$15.75 - $19/hr

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates ...

Shields Health Solutions

Pharmacy Liaison

Houston, TX · On-site

$16.75 - $20.25/hr

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates ...

next page

Showing results 1-20

All JobsShields Health Solutions JobsShields Health Solutions Data Analyst Jobs

Shields Health Solutions Jobs Information

What is it like to work at Shields Health Solutions?

Shields Health Solutions is a collaborative and patient-centered organization that prioritizes teamwork and innovation in its approach to healthcare management. The company's work environment is dynamic, with a flat organizational structure that encourages open communication and cross-functional collaboration among teams, and a mission-driven culture that focuses on improving patient outcomes and reducing healthcare costs. Working at Shields Health Solutions may appeal to candidates who are passionate about healthcare and eager to contribute to a forward-thinking organization that values employee growth and development.

What makes Shields Health Solutions an attractive place to work?

Shields Health Solutions is a leading provider of revenue cycle management services to healthcare providers, offering a unique blend of clinical expertise and financial acumen. The company's workplace is characterized by a culture of innovation, collaboration, and continuous learning, with opportunities for employees to contribute to the development of cutting-edge solutions and work closely with a talented team of professionals. By joining Shields Health Solutions, individuals can pursue a career that combines meaningful work with opportunities for growth, professional development, and making a positive impact on the healthcare industry.

Do workers at Shields Health Solutions get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Shields Health Solutions pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

At Shields Health Solutions, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
95% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Shields Health Solutions affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Shields Health Solutions?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Shields Health Solutions worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Shields Health Solutions workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Shields Health Solutions workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to get time off at Shields Health Solutions?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Shields Health Solutions managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Shields Health Solutions spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Shields Health Solutions?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Shields Health Solutions good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Shields Health Solutions feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Shields Health Solutions get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Shields Health Solutions?

Some people feel stressed out here.
51% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Shields Health Solutions enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Shields Health Solutions recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Shields Health Solutions?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Shields Health Solutions?

Most people are given support to advance their career here.
In the last year, 72% of people report being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Shields Health Solutions’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
51% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Shields Health Solutions is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Data Analyst jobs?
What are the most popular jobs at Shields Health Solutions?
What are the most popular categories at Shields Health Solutions?
Infographic showing various Data Analyst job openings at Shields Health Solutions in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution.

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Shields Health Solutions

Detroit, MI • Remote

$17.75 - $21.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Shields Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

12th of 112 rated pharmacies

Job description

???? Patient Support Supervisor (Specialty Pharmacy)

???? Location: Remote – supporting Northeast (EST Zone)

???? About the Role

Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team within our Patient Support Center. This is an ideal opportunity for a motivated, service-oriented leader with a background in pharmacy or healthcare operations who thrives in a fast-paced, growth-focused environment.

The ideal candidate is a results-driven self-starter who is passionate about patient care, team development, and operational excellence, with proven experience managing front-line employees and driving performance.

???? Position Summary

The Patient Support Supervisor is a key leadership role responsible for overseeing daily operations of a Patient Support team and ensuring patients receive medications efficiently, accurately, and on time.

This role partners closely with internal teams and hospital stakeholders to:

  • Meet service level agreements (SLAs)
  • Ensure adoption of best practices
  • Drive team performance, engagement, and development

???? Key Responsibilities

???? Team Leadership & Operations

  • Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
  • Provide ongoing performance management, training, and mentorship
  • Manage staffing, scheduling, PTO, and time reporting (ADP)
  • Step in to support workload during peak or short-staffed periods

???? Patient & Partner Coordination

  • Ensure patients receive medications on time and without barriers
  • Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
  • Maintain strong working relationships with pharmacy and clinical teams

???? Workflow & Performance Management

  • Monitor and ensure achievement of service level metrics and quality standards
  • Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
  • Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams

???? Process Improvement & Support

  • Identify and implement operational improvements and best practices
  • Support data, analytics, contracting, and special projects
  • Provide troubleshooting, guidance, and issue resolution for team members and partners

⚙️ Administrative & Coordination

  • Assist with hiring, onboarding, training coordination, and system access setup
  • Maintain confidentiality of sensitive patient and business data

✅ Qualifications

???? Licensure & Experience

  • Active Pharmacy Technician license/registration (state-specific)
  • National certification (CPhT) required
  • 3+ years pharmacy technician experience (specialty pharmacy preferred)
  • Prior leadership experience (formal or informal) strongly preferred

???? Education

  • High School Diploma or GED (required)
  • Bachelor's degree (preferred or in progress)
  • Leadership/management training (preferred)

???? Skills & Competencies

  • Strong leadership, communication, and team development skills
  • Ability to influence, collaborate, and drive results across teams
  • Solid operational and analytical skills; ability to identify trends and improve performance
  • Proficiency in Microsoft Excel and Word (data analysis, reporting)
  • Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
  • Highly organized, detail-oriented, and patient-focused
  • Ability to manage multiple priorities and maintain confidentiality

???? Additional Requirements

  • Ability to lead both remote and on-site teams
  • Willingness to travel up to 20% (if outside core locations)

???? Why Join Shields?
  • ???? Fast-growing leader in specialty pharmacy
  • ❤️ Mission-driven, patient-first culture
  • ???? Strong career growth and leadership development opportunities
  • ???? Collaborative and supportive environment

???? SEO Keywords

Patient Support Supervisor, Pharmacy Supervisor, Specialty Pharmacy, Pharmacy Technician Supervisor, Healthcare Operations, Patient Access, Prior Authorization, Medication Adherence, Care Coordination, Patient Support Center, Pharmacy Team Lead

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

What Shields Health Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom