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Does Shamrock Trading Corporation pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people get paid time off at Shamrock Trading Corporation?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and January 2026.

How easy is it to take sick days at Shamrock Trading Corporation?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Shamrock Trading Corporation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Is it stressful to work at Shamrock Trading Corporation?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Shamrock Trading Corporation enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Shamrock Trading Corporation recommend working with their team?

Most people recommend working with their team.
83% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people get enough training when they start at Shamrock Trading Corporation?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people get support to advance at Shamrock Trading Corporation?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Do workers feel well informed about how Shamrock Trading Corporation is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Shamrock Trading?
What are the most popular categories at Shamrock Trading?
Infographic showing various Operations Manager job openings at Shamrock Trading in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Operations Support Representative - After Hours

Shamrock Trading Corporation

Overland Park, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Shamrock Trading Corporation rating

9.1

Company rating: 9.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About Shamrock Trading Corporation
Ryan Transportation is part of Shamrock Trading Corporation, a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.
Shamrock's mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park!
Why You'll Love Working Here
Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America's 2025 "Most Loved Workplaces" by Newsweek.
At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:
  • Training and Development: Ongoing training and professional development opportunities
  • Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
  • Salary: Individual compensation packages may reflect applicable experience, job-related skill, training and/or education
  • Financial: Generous company 401(k) contributions and employee stock ownership after one year
  • Work-Life Balance: Competitive PTO and fully paid time off opportunities to volunteer within your community

About the Role
Ryan Transportation and Shamrock are looking for an Operations Support Representative - After Hours. This operations position is responsible for the after-hours operational management of Ryan Transportation loads including tracking and tracing, internal and external communications, status updates, and other customer service duties to ensure the highest level of customer and carrier satisfaction. An ideal candidate will be self-motivated, a critical thinker, and problem solver with a high level of attention to detail.
What You'll Do
  • Manage and respond to inbound calls and emails in all aspects of customer service
  • Conduct routine follow-up calls as directed by Carrier Sales and Account Management representatives
  • Maintain records through timely and accurate system updates
  • Provide timely and efficient updates to Account Managers as new information arises
  • Utilize active listening skills to gather necessary details and anticipate potential issues
  • Coordinate logistics activity including issue resolution, communication between carrier operations, customer operations, and sales
  • Track and trace orders for each load in our system and complete all load-related paperwork
  • Shifts can be customized, but must be able to work the following schedule requirements:
    • 3 weekday shifts from the hours of 3:00PM-12:00AM and 2 weekend shifts from 8:00AM-5:00PM
  • Other duties as assigned

What You'll Bring
  • Demonstrated success in a proactive operations and customer service environment
  • Demonstrated organizational and prioritization skills to meet customer needs and communicate results
  • Excellent customer service and problem-solving skills
  • Detail orientated with analytical and technical skills
  • Ability to work both independently and in a team environment
  • Proven ability to multitask and thrive in a fast-paced environment
  • Effective verbal, written and interpersonal communication skills
  • Proficient in Microsoft Office and data entry
  • Demonstrated ability to meet deadlines

Apply Today!
We're so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today.
#LI-MC1 #LI-Onsite #ryantransportation
Having trouble submitting your application? Contact us at Recruiting@shamrocktradingcorp.com for support.

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