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65 Service Assistant Service Manager Jobs Hiring Near You

Who You Are We are seeking a dedicated and skilled Assistant Service Manager to oversee the daily ... In - Office Benefits Medical, Prescription, Dental, Vision Insurance Disability and Term Life ...

Reports To: Service Manager The Assistant Service Manager supports the Service Manager in the daily operations of the service department to ensure excellent customer service, efficient repair ...

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Assistant Service Manager

A#1 Air

Lewisville, TX • On-site, Remote

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


A#1 Air rating

5.0

Company rating: 5.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

269th of 283 rated repair and maintenance companies


Job description

Overview

Who We Are

At A#1 Air, we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k).

What's It Like to Work Here

We're fun, family-oriented, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.

Who You Are

We are seeking a dedicated and skilled Assistant Service Manager to oversee the daily operations of our Rockstar Team! The ideal candidate will oversee the efficiencies of the service technicians and fleet department. In addition, a strong background in customer relations, warranty and billing claims, sales, and the drive to mentor your team to be top performers. This role requires hands-on experience, excellent problem-solving skills, and the ability to manage a team effectively and ensure its continued success and growth.

Responsibilities

Weekly training with your team

Running callbacks with your team members to show in field solutions

Be available for your team, if they are working so are you

Jobsite analysis information must be documented per job

Unscheduled jobsite inspections

Be prepared to pick up overflow service calls

Ensuring proper vehicle care and stock for your team

Quarterly performance reviews for your team

Other tasks and responsibilities as required to maintain efficient department operations

Ensure technician licenses and certificates are renewed and kept up to date

Sufficient knowledge and utilization of the software program being used

Prepare quotations for recommended work

Communicate and provide updates to customers and other managers

Setting and meeting performance goals

Implement and enforce company safety protocols

Maintain a strong focus on customer satisfaction by ensuring prompt and professional service delivery

Ability to work after hours, over weekends, and on public holidays with short or no notice

Experience

MUST HAVE HVAC EXPERIENCE

2+ years of proven experience in a management role

Strong organizational leadership skills to lead and grow a team of technicians

2+ years of sales experience

Ability to properly train and diagnose equipment

Great attitude, high energy, great communication, and sales driven personality

Strong computer skills

Required

Service Titan Experience

HVAC knowledge

Plumbing knowledge

Compensation & Hours

Pay: $65,000 +, DOE

Days: Monday - Friday

Location: In - Office

Benefits

Medical, Prescription, Dental, Vision Insurance

Disability and Term Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer

Employment Type: FULL_TIME

What A#1 Air employees say

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