Seasons
Seasons

60 Seasons Reservations Agent Jobs Hiring Near You

On Call Front Desk Agent

Philadelphia, PA · On-site

$14.50 - $18.25/hr

On Call Front Desk Agent Four Seasons Hotel Philadelphia is seeking an On Call Front Desk Agent to ... reservations, room assignments, and payments. * Uphold Four Seasons service standards and ...

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

Front Desk Agent Four Seasons Hotel Miami is looking for a Front Desk Agent who shares a passion ... in the absence of Reservations Department Staff. Can answer guest calls and direct them ...

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

Four Seasons Hotel Miami Four Seasons Hotel Miami is an urban oasis nestled in the residential side ... in the absence of Reservations Department Staff. Can answer guest calls and direct them ...

Front Desk Agent

Miami Beach, FL · On-site

$14 - $17.75/hr

Front Desk Agent Four Seasons is powered by our people. We are a collective of individuals who ... Attend to details in all reservations, changes and preferences What You Bring * Experience working ...

Front Desk Agent

Miami Beach, FL · On-site

$14 - $17.75/hr

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who ... Attend to details in all reservations, changes and preferences What You Bring * Experience working ...

Core Manager

Chicago, IL · On-site

$70K - $80K/yr

Four Seasons is powered by our people. We are a collective of individuals who crave to become ... or Reservations/Communications Agent. (Supervisory or Managerial experience preferred but not ...

Manage reservations, room assignments, and availability * Process payments, cash handling, and ... Flexible availability including evenings, weekends, holidays, and peak seasons Preferred * Resort ...

Guest Service Agent

Nisswa, MN · On-site

$17 - $19/hr

Manage reservations, room assignments, and availability * Process payments, cash handling, and ... Flexible availability including evenings, weekends, holidays, and peak seasons Preferred * Resort ...

Guest Service Agent

Nisswa, MN · On-site

$17 - $19/hr

Manage reservations, room assignments, and availability * Process payments, cash handling, and ... Flexible availability including evenings, weekends, holidays, and peak seasons Preferred * Resort ...

Manage reservations, room assignments, and availability * Process payments, cash handling, and ... Flexible availability including evenings, weekends, holidays, and peak seasons Preferred * Resort ...

Showing results 21-40

On Call Front Desk Agent

Four Seasons Hotels

Philadelphia, PA • On-site

$14.50 - $18.25/hr

Other

Medical, Dental, Vision

Posted 12 days ago


Four Seasons Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

23rd of 107 rated hotels


Job description

On Call Front Desk Agent

Four Seasons Hotel Philadelphia is seeking an On Call Front Desk Agent to join our Front Office team. In this role, you will create exceptional first and last impressions for our guests by delivering a seamless arrival and departure experience. You will serve as a key point of contact throughout each guest's stay, responding to requests, anticipating needs, and providing personalized service that reflects Four Seasons' renowned hospitality standards. This position reports to the Front Desk Manager.

What You Will Do

  • Welcome guests and provide a warm, professional check-in and check-out experience.
  • Deliver personalized service by anticipating guest needs and recognizing guest preferences.
  • Respond promptly and accurately to guest inquiries, requests, and concerns in person and by phone.
  • Provide information regarding hotel services, amenities, local attractions, and transportation options.
  • Resolve guest concerns with professionalism and a focus on guest satisfaction.
  • Coordinate with other hotel departments to ensure a seamless guest experience.
  • Maintain accurate guest records and process reservations, room assignments, and payments.
  • Uphold Four Seasons service standards and contribute to a positive and collaborative team environment.

What You Bring

  • At least one year of experience in a luxury hotel, hospitality, or guest service environment.
  • Excellent interpersonal, communication, and relationship-building skills.
  • Strong customer service orientation with a passion for creating memorable guest experiences.
  • Ability to remain professional and composed in a fast-paced environment.
  • Guest-centric mindset with an understanding of the importance of personalized service.
  • Current work authorization in the United States.

What We Offer

  • Competitive wages and comprehensive benefits package
  • Excellent training, development, and career growth opportunities within Culinary
  • Complimentary room nights at Four Seasons properties worldwide
  • Complimentary meals during shifts
  • Uniforms and dry cleaning provided

Discounted

  • Medical, Dental, and Vision coverage
  • Parking and Septa access
  • City Fitness membership

Schedule & Hours

  • This is an on-call position and hours may include mornings, evenings, weekends, and holidays based on business needs

Candidates must have valid work authorization for the U.S.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website.


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