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What is it like to work at Russell Cellular?

Russell Cellular appears to be a customer-focused organization with a strong emphasis on community involvement and employee development. The company operates as a retail wireless provider with a team structure that includes sales, customer service, and technical support roles, often working in a fast-paced retail environment. Working at Russell Cellular may appeal to individuals who value opportunities for career growth, competitive compensation, and a dynamic work environment with a focus on customer satisfaction.

Do workers at Russell Cellular get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Russell Cellular pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.

At Russell Cellular, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Russell Cellular affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Russell Cellular?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 22% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 19% of people with changing schedules find out their shifts three weeks ahead of time.
  • 44% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Russell Cellular worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Russell Cellular workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Russell Cellular workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Russell Cellular?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Russell Cellular managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Russell Cellular spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Russell Cellular?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Russell Cellular good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Russell Cellular feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Russell Cellular get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Russell Cellular?

Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Russell Cellular enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Russell Cellular recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Russell Cellular?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Russell Cellular?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Russell Cellular’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Russell Cellular is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Russell Cellular?
Infographic showing various Operations Manager job openings at Russell Cellular in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Sales - Wireless Specialist - Oxford, MS

Sales - Wireless Specialist - Oxford, MS

Russell Cellular, Inc.

Oxford, MS • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Russell Cellular rating

5.2

Company rating: 5.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

23rd of 30 rated technology retailers

Job description

Why Russell Cellular?
The pay for the position includes a base rate of $12.00 per hour plus uncapped commission potential. The average with commission is $17.00 per hour with the opportunity to make more.
• Unlimited Commissions
• Health, dental, vision, and life insurance
• Paid sick days and company holidays
• Employer matched 401K
• Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
• Employee Assistance Programs
• 750+ locations in 43 states employing 2,600+ employees
• Verizon discounts, sales contests, and incentives
• Opportunity for growth and advancement
• Community involvement opportunities
• Same-day pay options
• Amazing company culture
What will you do in your role?
You will get to know your customers and to discover their needs. You will provide them with individualized customer service in order to equip them with the wireless products and services they need. As a Retail Sales Representative, you will practice Russell Cellular's core values of Integrity, Expertise, Initiative and Service and will live out our brand foundation of Care for Every Person with your team, customers and members of the communities in which we do business. If you're self-motivated and interested in a career in retail sales, if you are looking for an opportunity for growth and financial stability, then you need to consider being a Wireless Specialist for Russell Cellular, a Verizon Authorized Retailer.
Duties & Responsibilities include:
  • Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service
  • Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events
  • Contact current customers via phone for additional sales opportunities
  • Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities
  • Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
  • Develop and monitor action plans for the accomplishment of daily/month sales goals

Job requirements
  • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
  • Motivation and an inner drive to learn, grow, and excel
  • A knack for technology and the ability to learn wireless quickly
  • Open availability during store hours, including nights, weekends and holidays
  • Able to lift up to 50lbs.

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.
Come and join us and be a part of the Russell Cellular success!
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

What Russell Cellular employees say

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Workplace

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About Russell Cellular

Sourced by ZipRecruiter

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Big 6 program and was awarded Verizon Wireless Partner of the Year for 2018. With over 700 locations, in 42 states, and 2,400 plus employees, our mission is to provide the best wireless experience to every customer, every time.

Industry

Computer and electronic product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Battlefield, MO, US

Year founded

1993

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