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60 Ruby Receptionists Account Executive Jobs Hiring Near You

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Account Executive

Austin, TX · On-site

About the Role We are seeking candidates with Account Executive experience for a Solution ... Identify opportunities for expansion (e.g., Integrations, Instant Responders, Live Receptionist ...

Signpost

Account Executive

Austin, TX · On-site

About the Role We are seeking candidates with Account Executive experience for a Solution ... Identify opportunities for expansion (e.g., Integrations, Instant Responders, Live Receptionist ...

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Infographic showing various Account Executive job openings at Ruby Receptionists in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Account Executive

Austin, TX • On-site

Signpost
Software Development • 51 - 200 employees
Learn more about Signpostexternal

Full-time

Re-posted 7 hours ago

Job description

About the Role
We are seeking candidates with Account Executive experience for a Solution Specialist job opening in Austin, Texas. The Solution Specialist is a hybrid position at the intersection of Sales, Onboarding, and Customer Success, in a role critical to ensuring customers realize value in the first 90 days - the most important period in their lifecycle. The Solution Specialist will own both new customer acquisition and the early customer experience, ensuring customers adopt our solutions, receive world-class onboarding, and are set up for long-term success.
Key Responsibilities
  • Customer Acquisition & Growth
    • Drive net-new customer acquisition, with a focus on SMB and marketing-generated leads.
    • Conduct consultative sales conversations to uncover needs, demonstrate value, and close deals.
  • Onboarding & Implementation (First 90 Days)
    • Own the full onboarding journey for new accounts, with an initial focus on AI solutions and expansion to all products over time.
    • Deliver onboarding calls, training, and account setup in collaboration with internal Builder resources.
    • Ensure smooth activation and that usage milestones are met in the first 90 days.
  • Customer Retention & Expansion (Early Lifecycle)
    • Proactively manage customer relationships during the early stage, resolving issues and driving adoption.
    • Identify opportunities for expansion (e.g., Integrations, Instant Responders, Live Receptionist, etc) during onboarding and early lifecycle.
    • Serve as a support contact for non-managed accounts beyond 90 days.
  • Collaboration & Handoff
    • Partner with Customer Success Managers and Key Account Managers to transition managed accounts after 90 days.
    • Collaborate with Marketing teams to refine inbound and overall lead processes.
    • Provide structured feedback to Product and Engineering teams to accelerate roadmap delivery.
What Success Looks Like
  • Customers are fully activated and realizing value within 90 days.
  • Retention and expansion goals in the early customer lifecycle are consistently achieved.
  • Net-new acquisition targets are met, with a strong emphasis on inbound and partnership channels.
  • Reduced clawbacks and churn due to smooth handoffs and strong early adoption.
Qualifications
  • 2-4 years of experience in Sales or Customer Success (SaaS or tech preferred).
  • Proven ability to manage both customer acquisition and early-stage onboarding/implementation.
  • Strong consultative skills with the ability to uncover customer needs and align solutions.
  • Excellent communication and relationship management skills.
  • Comfortable working cross-functionally with Marketing, Product, and Engineering.
  • High energy, proactive, and adaptable in a fast-paced environment.
  • Local to Austin for hybrid role working in-office three days a week.
Why Join Us
  • Be part of a redefined Sales and Customer Experience model where your success is directly tied to customer outcomes.
  • Help shape how we onboard and support customers in their most critical first 90 days.
  • Opportunity to work closely with Product, Engineering, and Marketing teams, driving innovation and growth.
  • Join a high-growth company on track to provide SMBs with a Communications and Back-Office solution, simplifying their lives at every opportunity

Apply