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65 Rtp Customer Success Manager Jobs Hiring Near You

Metroll

Customer Success Manager

Fontana, CA · On-site

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

Rexel France

Customer Success Manager

Rochester, NY · On-site

$70 - $80/hr

The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...

Energy Exemplar

Customer Success Manager

North, SC · On-site

The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...

ITENTIAL LLC

Customer Success Manager

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success Effective Date: 06/30/2026 About Itential Itential is the leading platform for automation and ...

SWIVEL

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWIVEL

Customer Success Manager

Grand Rapids, MI · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

EMARKETER

Customer Success Manager

New York, NY

$75K - $82K/yr

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

$101K - $127K/yr

The Customer Success Manager will be responsible for helping clients achieve measurable business value through our software solutions. This includes driving adoption, strengthening executive ...

Monaire

Customer Success Manager

Somerville, MA · On-site

ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...

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Infographic showing various Customer Success Manager job openings at Rtp in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Success Manager

DMR TECHNOLOGIES INC

Lafayette, LA • On-site

$35K - $55K/yr

Full-time

Re-posted 20 days ago

Job description

Customer Success Manager – Spray DronesPosition Summary
DMR Technologies is seeking a relationship-driven Customer Success Manager – Spray Drones to become the primary point of contact for our growing network of agricultural equipment dealers, commercial operators, and drone customers.
Once a customer purchases a DMR spray drone—or a dealership joins our dealer network—your mission begins.
You will help customers confidently launch, operate, demonstrate, support, and grow their drone programs. Whether you're onboarding a 20-location agricultural dealership, training a first-time drone owner, assisting a commercial applicator, or helping troubleshoot a field issue, you'll play a critical role in ensuring our customers succeed long after the sale.
This position combines customer success, account management, technical support, product demonstrations, and relationship building into one highly visible role.
What You'll DoCustomer Success
  •  Serve as the primary relationship manager for assigned dealer and customer accounts. 
  •  Build long-term partnerships through proactive communication and regular follow-up. 
  •  Ensure customers remain engaged and successful after purchasing DMR equipment. 
  •  Identify opportunities for additional equipment, accessories, training, and services. 
Dealer Development
  •  Onboard new agricultural equipment dealers. 
  •  Conduct dealership launch meetings. 
  •  Help dealers develop their drone sales strategy. 
  •  Train dealership personnel on DMR products. 
  •  Support dealers during their first demonstrations and customer deliveries. 
Customer Training
  •  Conduct product demonstrations. 
  •  Deliver train-the-trainer sessions. 
  •  Help first-time drone operators become confident users. 
  •  Assist with startup, maintenance, firmware updates, and best practices. 
  •  Support both in-person and virtual training. 
Customer Support
Be the first call when customers need help.
Examples include:
  •  "My drone won't arm." 
  •  "A nozzle broke." 
  •  "I'm getting an error message." 
  •  "How do I update firmware?" 
  •  "Can someone help me quote a spray job?" 
  •  "How do I calibrate my aircraft?" 
You won't be expected to know every answer—but you will own the customer relationship and coordinate with Engineering, Operations, Production, or Technical Support until issues are resolved.
Travel & Field Support
  •  Travel throughout the United States to support dealers and customers. 
  •  Conduct site visits and product demonstrations. 
  •  Attend trade shows and customer events. 
  •  Assist Sales with key account launches and strategic opportunities. 
Expected travel: 25–50%

Preferred BackgroundThis role may be an excellent fit for someone with experience in:
  •  Agricultural equipment 
  •  Precision agriculture 
  •  Customer Success 
  •  Account Management 
  •  Territory Support 
  •  Heavy equipment 
  •  Farm equipment 
  •  Construction equipment 
  •  Industrial distribution 
  •  Drone operations 
  •  Aviation 
  •  Technical sales 
QualificationsPreferred
  •  FAA Part 107 Remote Pilot Certificate (or willingness to obtain) 
  •  Excellent communication and presentation skills 
  •  Strong relationship-building ability 
  •  Mechanical aptitude and willingness to learn drone technology 
  •  Comfortable speaking to groups and conducting demonstrations 
  •  Organized and self-directed 
  •  CRM experience 
  •  Valid driver's license 
  •  Willingness to travel 
What Success Looks LikeWithin your first year, you will:
  •  Successfully onboard new dealers and customers. 
  •  Build trusted relationships across DMR's customer base. 
  •  Improve dealer confidence and product knowledge. 
  •  Increase repeat equipment purchases. 
  •  Help customers resolve issues quickly and professionally. 
  •  Become the trusted face of DMR after the sale. 
Why This Position ExistsDMR's Sales Team is responsible for earning new business.
The Customer Success Manager ensures every customer is positioned for long-term success.
Rather than simply delivering a drone and moving on, you'll help dealers, commercial operators, and farmers confidently adopt drone technology, grow their businesses, and become long-term advocates for DMR.