Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
87 Rover Customer Success Manager Jobs Hiring Near You
Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Manhattan, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Customer Success Manager will report directly to the ...
Customer Success Manager
Manhattan, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Customer Success Manager will report directly to the ...
Customer Success Manager
Denver, CO · On-site
Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...
Customer Success Manager
Denver, CO · On-site
Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
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Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Dallas, TX · On-site +1
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Dallas, TX · On-site +1
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Denver, CO · On-site
$120 - $190/hr
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Customer Success Manager
Denver, CO · On-site
$120 - $190/hr
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
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Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong customer relationships, drive product adoption, and ensure customers achieve their desired business ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong customer relationships, drive product adoption, and ensure customers achieve their desired business ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We ...
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
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Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Customer Success Manager As a customer success manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver ...
Customer Success Manager As a customer success manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Kalamazoo, MI · Remote
$80K - $85K/yr
Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
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Customer Success Manager
Kalamazoo, MI · Remote
$80K - $85K/yr
Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Denver, CO · On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Customer Success Manager
Denver, CO · On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager
Calgary, AB · On-site
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
Customer Success Manager
Calgary, AB · On-site
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
Rover Jobs Information
What is it like to work at Rover?
Rover is a pet-sitting and dog-walking company that prioritizes a culture of community, flexibility, and pet-love, fostering a supportive and dynamic work environment.
The company's team structure is designed to be collaborative, with various departments working together to achieve a shared mission of connecting pet owners with trusted caregivers. Rover's work environment is often described as fast-paced and innovative, with a focus on using technology to improve the pet care experience.
Working at Rover may appeal to individuals who are passionate about animals, enjoy working in a startup-like atmosphere, and value flexibility in their work schedule, as the company offers opportunities for remote work and a range of career paths within the pet care industry.
The company's team structure is designed to be collaborative, with various departments working together to achieve a shared mission of connecting pet owners with trusted caregivers. Rover's work environment is often described as fast-paced and innovative, with a focus on using technology to improve the pet care experience.
Working at Rover may appeal to individuals who are passionate about animals, enjoy working in a startup-like atmosphere, and value flexibility in their work schedule, as the company offers opportunities for remote work and a range of career paths within the pet care industry.
What makes Rover an attractive place to work?
Rover is a well-established and reputable company in the pet care industry, known for its mission to provide safe and reliable services for pet owners. The company's workplace culture values innovation, collaboration, and flexibility, offering employees opportunities to work on challenging projects and contribute to the growth of the business. Joining Rover can provide individuals with a chance to make a meaningful impact in the lives of pets and their owners, while also developing their skills and advancing their careers in a dynamic and supportive environment.
What other companies are hiring for Customer Success Manager jobs?
Other
Medical, Dental, Vision, PTO
Re-posted 17 days ago
Job description
Enterprise Customer Success Manager
Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building performance. Our platform combines hardware, sensors, cloud software, and analytics, making customer success at Monaire deeply technical and outcome-driven.
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention, adoption, renewals, and expansion, while serving as the primary point of contact for enterprise accounts. This role works closely with Product, Engineering, and Support teams to ensure customers realize measurable business value from the Monaire platform.
KEY RESPONSIBILITIES
- Enterprise Customer Ownership
- Manage a portfolio of 10–20 enterprise customer accounts
- Own customer health, retention, renewals, and expansion opportunities
- Build strong relationships with executive, operational, and technical stakeholders
- Ensure enterprise customers achieve measurable ROI from the Monaire platform
- Customer Advocacy & Product Alignment
- Act as the Voice of the Customer internally by translating customer feedback into clear product and engineering requirements
- Partner with Product and Engineering teams to prioritize feature requests based on customer impact and business value
- Communicate product roadmap tradeoffs and timelines clearly to customers
- Cross-Functional Execution
- Collaborate with Support to resolve high-priority issues and escalations
- Troubleshoot customer workflows and configurations when needed
- Provide hands-on guidance during complex deployments and implementations
- Success Management & Expansion
- Lead Quarterly Business Reviews (QBRs) focused on adoption, outcomes, risks, and next steps
- Identify churn risk early and proactively drive mitigation plans
- Identify and support expansion opportunities grounded in customer usage and value
REQUIRED QUALIFICATIONS
- 5+ years of experience in Enterprise Customer Success or Account Management
- Experience managing enterprise SaaS or technical customer accounts
- Strong understanding of SaaS metrics including retention, churn, adoption, and renewals
- Ability to work effectively with Product Managers and Engineers
- Excellent written and verbal communication skills
- High ownership mindset and comfort operating in fast-paced, ambiguous environments
PREFERRED QUALIFICATIONS
- Experience in HVAC, energy, IoT, or industrial software
- Experience with hardware and software integrated products
- Startup or high-growth company experience
Benefits
- Competitive salary and equity compensation
- Health, dental, and vision insurance
- Flexible paid time off (PTO)
- Opportunity to influence product roadmap and company direction
- Collaborative and execution-focused team culture
CAREER GROWTH
This role offers the opportunity to grow into senior customer success, account management, or customer leadership roles as Monaire scales its enterprise customer base.