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48 Rockler Customer Service Representative Jobs Hiring Near You

Rockler

Assistant Store Manager

Buffalo, NY · On-site

$22/hr

Summary of Position This role is the gatekeeper for Customer Service and Satisfaction for the Store ... Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All ...

Rockler

Supply Chain Specialist I

Medina, MN · On-site

$60K - $65K/yr

... rockler.com Why Rockler? Be part of a family-owned business that cherishes its customers and ... service/in-stock rates. major areas of accountability * Evaluate and execute the purchase of ...

Rockler

Senior Sales Associate

Seattle, WA · On-site

$22.30/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All ...

Rockler

Sales Associate

Brookfield, WI · On-site

$15/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All ...

Rockler

Sales Associate

Brentwood, TN · On-site

$14/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All ...

Rockler

Sales Associate

Indianapolis, IN · On-site

$14/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All ...

Rockler

Supply Chain Specialist II

Medina, MN · On-site

$70K - $75K/yr

... rockler.com Why Rockler? Be part of a family-owned business that cherishes its customers and ... Responsible for inventory performance including inventory turn, GMROI, inventory levels and service ...

Rockler

Warehouse Worker

Medina, MN · On-site

$19 - $20/hr

... rockler.com Why Rockler? Be part of a family-owned business that cherishes its customers and ... In addition, the Warehouse Associate is a team player who will provide world class service to our ...

rockler

Sales Associate

Castleton, IN · On-site

$13.50 - $18.25/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Sales Associate

Schaumburg, IL · On-site

$13.75 - $18.75/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

$14 - $19.25/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Sales Associate

Brentwood, TN · On-site

$13.25 - $18/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Sales Associate

Brentwood, TN · On-site

$13.25 - $18/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

$14 - $19.25/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Sales Associate

Castleton, IN · On-site

$13.50 - $18.25/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Sales Associate

Schaumburg, IL · On-site

$13.75 - $18.75/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Senior Sales Associate

Schaumburg, IL · On-site

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Senior Sales Associate

Seattle, WA · On-site

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

rockler

Senior Sales Associate

Brentwood, TN · On-site

Summary of Position This is a part-time customer service role in which the sales associate gives ... for Rockler Companies, Inc. * May assist with unloading trucks, pricing and merchandising or any ...

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Rockler Jobs Information

What is it like to work at Rockler?

Rockler is a company that values a collaborative and supportive work environment, prioritizing employee growth and development within a family-owned business culture.

As a leading woodworking and woodworking project supply company, Rockler offers a dynamic work environment with a diverse team of experts in various fields, including woodworking, sales, and customer service. The company's mission is to provide high-quality products and exceptional customer service, fostering a culture of innovation and continuous improvement.

Working at Rockler may appeal to individuals who are passionate about woodworking, customer service, or sales, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package in a supportive and collaborative work environment.

What makes Rockler an attractive place to work?

Rockler is a well-established and respected company in the woodworking industry, known for its expertise and commitment to providing high-quality products and services to its customers. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic and supportive environment where employees can develop their skills and contribute to the company's success. By joining Rockler, individuals can pursue opportunities for professional development, impact, and growth, while being part of a company that prioritizes its employees' well-being and career advancement.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Rockler?

Infographic showing various Customer Service Representative job openings at Rockler in the United States as of August 2026, with employment types broken down into 26% Full Time, and 74% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Assistant Store Manager

Rockler

Buffalo, NY • On-site

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
This role is the gatekeeper for Customer Service and Satisfaction for the Store. The Assistant Store Manager is accountable for ensuring maximum sales and profitability through sales, merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage in support of the Store Manager.
major areas of accountability
  • Train, develop and communicate with all staff; assist Store Manager to assess Associate performance on a regular

basis.
  • Implement and maintain customer service standards to ensure that each customer receives outstanding service by

providing a guest friendly environment which includes greeting and acknowledging every customer and offering.
complete product knowledge.
  • Assist Store Manager in assessing Store performance; monitor Store Metrics and assist Store Manager to develop and

implement improvement activities.
  • Assist in assigning daily goals and tasks. Assure proper completion through follow-up.
  • Maintain adherence to all Company policies and procedures through regular store walk-throughs, audits, etc.
  • Control expenses and shrink to optimize store profitability.
  • Maintain all merchandising standards, display presentation and signing standards.
  • Ensure the selling floor is adequately stocked.
  • Evaluate and react to performance issues with the support of the store manager.
  • Train, develop and monitor store personnel to establish product knowledge and sales closing. Ensure all company

training requirements are fully met.
  • Drive local marketing events (classes, demos, etc.) and events attracting new customers to meet sales objectives.
  • Promote woodworking activities, knowledge, and awareness within the community (i.e., involvement in guilds, clubs,

schools, etc.) to increase store traffic and sales.
  • Any other responsibilities as assigned by Supervisor.
  • Attendance is an essential function of this position, and we rely on all our employees to be at work during their

scheduled shift.
requirements for position
  • B.S. degree or equivalent experience in Business Administration or related field desirable.
  • Prior supervisory/leadership experience in a work setting desirable.
  • 1 to 3 years previous retail sales experience, preferably with a similar product line, required.
  • MS Office skills, to include Outlook, Excel, and Word
  • Excellent written/verbal communication skills.
  • Knowledge of woodworking supplies and hand/power woodworking tools a plus.
  • Ability to motivate subordinates for top performance.
  • Must be able to stand for long periods of time, personally lift up to 50 lbs. on a regular basis and participate in team lifting.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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