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26 Rockler It Project Manager Jobs Hiring Near You

Rockler

Purchasing Manager

Medina, MN · On-site

$85K - $105K/yr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... information to assist in optimized inventory management. * Prepare, submit, and present periodic ...

Rockler

Assistant Store Manager

San Antonio, TX · On-site

$20/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... The Assistant Store Manager is accountable for ensuring maximum sales and profitability through ...

Rockler

Human Resources Generalist

Medina, MN · On-site

$60K - $85K/yr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Leave Management * Partner with operations teams on all types of employee leave including assuring ...

Rockler

Assistant Store Manager

Buffalo, NY · On-site

$22/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... The Assistant Store Manager is accountable for ensuring maximum sales and profitability through ...

Rockler

Senior Sales Associate

Brentwood, TN · On-site

$16/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Performs management duties as directed by the Store Manager. Performs all the Sales Associate ...

Rockler

Customer Service Associate Level 1

Hamel, MN · On-site

$15.50 - $21.50/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Creating new customer accounts, updating existing account information, and managing specialized ...

Rockler

Senior Sales Associate

Schaumburg, IL · On-site

$17/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Performs management duties as directed by the Store Manager. Performs all the Sales Associate ...

Rockler

Senior Sales Associate

Round Rock, TX · On-site

$16/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Performs management duties as directed by the Store Manager. Performs all the Sales Associate ...

Rockler

Senior Sales Associate

Novi, MI · On-site

$16/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Performs management duties as directed by the Store Manager. Performs all the Sales Associate ...

Rockler

Warehouse Worker

Medina, MN · On-site

$19 - $20/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Pick orders using Voice Pick or other technology * Pack orders * Manifest shipments * Replenish ...

Rockler

Senior Sales Associate

San Antonio, TX · On-site

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Performs management duties as directed by the Store Manager. Performs all the Sales Associate ...

Rockler

Customer Service Associate

Medina, MN · On-site

$19/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Creating new customer accounts, updating existing account information, and managing specialized ...

Rockler

Senior Sales Associate

Seattle, WA · On-site

$22.30/hr

Join the Rockler Woodworking Family! Are you passionate about woodworking or DIY projects? Do you ... Performs management duties as directed by the Store Manager. Performs all the Sales Associate ...

rockler

Senior Sales Associate

Schaumburg, IL · On-site

Performs management duties as directed by the Store Manager. Performs all the Sales Associate ... the project should be shown. * Assists with the maintenance and merchandising of the store to ...

rockler

Senior Sales Associate

Seattle, WA · On-site

Performs management duties as directed by the Store Manager. Performs all the Sales Associate ... the project should be shown. * Assists with the maintenance and merchandising of the store to ...

rockler

Senior Sales Associate

Brentwood, TN

Performs management duties as directed by the Store Manager. Performs all the Sales Associate ... the project should be shown. * Assists with the maintenance and merchandising of the store to ...

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Rockler Jobs Information

What is it like to work at Rockler?

Rockler is a company that values a collaborative and supportive work environment, prioritizing employee growth and development within a family-owned business culture.

As a leading woodworking and woodworking project supply company, Rockler offers a dynamic work environment with a diverse team of experts in various fields, including woodworking, sales, and customer service. The company's mission is to provide high-quality products and exceptional customer service, fostering a culture of innovation and continuous improvement.

Working at Rockler may appeal to individuals who are passionate about woodworking, customer service, or sales, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package in a supportive and collaborative work environment.

What makes Rockler an attractive place to work?

Rockler is a well-established and respected company in the woodworking industry, known for its expertise and commitment to providing high-quality products and services to its customers. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic and supportive environment where employees can develop their skills and contribute to the company's success. By joining Rockler, individuals can pursue opportunities for professional development, impact, and growth, while being part of a company that prioritizes its employees' well-being and career advancement.

What other companies are hiring for It Project Manager jobs?

What are the most popular jobs at Rockler?

Infographic showing various It Project Manager job openings at Rockler in the United States as of August 2026, with employment types broken down into 26% Full Time, and 74% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Customer Relationship Management (CRM) Manager

Rockler

Medina, MN • On-site

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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