Reston Heights Westin

60 Residence Inn Reservations Agent Jobs Hiring Near You

Night Auditor / Front Desk Agent The Westin Westminster Job Summary The Westin Westminster is ... Handle reservations, cancellations, room changes, and guest accounts accurately using Marriott ...

$21.91/hr

We are a collective of individuals who crave to become better, to push ourselves to new heights and ... Guest Recognition Specialist & Reservations Sales Agent (Remote- Location Dependent) About the role:

Showing results 21-40

Westin San Diego - Front Desk Agent

San Diego, CA • On-site

Aimbridge Hospitality
Hospitality Services • 10K+ employees

$21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz


Job description

Step into the spotlight as the Front Desk/Service Express Agent and let your voice be the heartbeat of our hotel! As the Service Express associate, you're not just answering calls-you're the friendly first impression, the go-to guide, and the connection that makes every guest's day brighter. If you love lending a helping hand, enjoy tackling new challenges on the fly, and want a role where energy and smiles matter, this is your time to pick up the phone and make every conversation count! You will respond to incoming calls promptly and direct callers to the appropriate destination; take incoming room service calls and maintain efficient communication within, to, and from the hotel.
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE
  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
The Westin San Diego Bayview offers a modern, upscale workplace in the heart of downtown, surrounded by the city's top attractions and business hubs. The hotel features stylish guest rooms, a 24-hour fitness studio, a rooftop pool, and an on-site restaurant and bar, creating a dynamic environment for both travelers and staff. Team members support a mix of business and leisure guests, with the property located just minutes from the airport and major destinations like the Gaslamp Quarter and Little Italy. It's an energetic, urban setting ideal for those who enjoy working in a polished, fast-paced hospitality environment.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media