60 Removery Customer Service Manager Jobs Hiring Near You

About Removery: Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients' removal or fading journeys.

Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 1 million successful treatments to date – we've raised the standard for the entire industry. Using best-in-class innovative PicoWay® laser technology, we ensure safe and effective tattoo removal. The foundation is in place to continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can.

Position Overview: As a Nurse Practitioner / Laser Associate you are the go-to laser expert in this studio. Your responsibilities include administering safe laser treatments, educating clients on the removal process, and overseeing various laser and operational activities. We are seeking a professional who can handle routine tasks with ease and takes the utmost satisfaction in providing exceptional client experiences. Our NP Laser Associate position allows you to empower clients as they embark on their tattoo removal journey, making a meaningful difference in their lives. If you are passionate about transforming lives through laser procedures, you belong at Removery! Responsibilities:

• Provide safe and effective laser treatments adhering to Removery protocol.
• Ensure compliance with Removery standards for safety protocol, treatment guidelines, and client information and records.
• Establish trust with clients through excellent customer service while communicating realistic expectations and treatment outcomes.
• Maintain a high level of accountability while collaborating with the studio team to achieve key performance indicators and foster a positive studio culture.
• Perform light cleaning duties and manage administrative tasks, as needed, to ensure smooth studio operations and client experience.
• Ensure compliance with company learning and development requirements and maintain up-to-date licensing credentials.

Position Specifics: Compensation: $60/hr + uncapped commission Address: 5920 Roswell Rd. NE Suite A114 Atlanta, GA 30328 Status: Full-time, 3-4 Saturdays per month required

• Mon 8:00am-6:00pm
• Tuesday 8:00am-7:00pm
• Wed 8:00am-6:00pm
• Thur 8:00am-6:00pm
• Fri 8:00am-6:00pm
• Saturday 8:00am-4:30pm

Benefits:

• Eight (8) company-paid holidays
• Ongoing comprehensive training
• Collaborative work environment promoting diversity and inclusion
• Interactive employee assistance program, featuring no-cost mental health care
• Team member referral bonus program
• 401K with generous company match
• Optional tax-advantaged flexible savings accounts
• Comprehensive medical, dental, and vision coverage with HRA option
• Paid parental leave
• 8 hours of paid volunteer time annually
• 120 hours of accrued paid vacation time

Position Requirements:

• Active NP or PA license
• 3 years clinical/medical experience
• Reliable transportation to your home studio and/or other designated locations, as needed.
• Effective and client centric communication style.
• Available to work flexible hours, including evenings and weekends.
• Out of state travel for training may be required
• Must be able to sit for hour long increments.
• Must be able to lift 10 lbs. or more repetitively.
• High level comfort with treating and interacting with the human body.
• Ability to maintain highly confidential information.
• Strong wrist dexterity and strength with the ability to operate a laser and computer/office machinery (required use of hands, fingers, arms)
• Ability to visually assess clients' skin conditions and safely operate laser equipment while wearing assigned Laser Safety Goggles.
• Ability to meet employment eligibility requirements.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any visas. Equal opportunity employer.