60 Recorded Future Customer Success Manager Jobs Hiring Near You

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company!
Recorded Future provides intelligence that 1,500+ clients use to defend their people and networks from cybersecurity threats. We are looking for a Fraud Analyst to join our Threat Intelligence team!
What You'll Do:

• Conduct research on emerging cyber threats, adversary activity, and global threat trends
• Collect, analyze, and synthesize data from a variety of technical and open sources to produce actionable intelligence
• Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and procedures (TTPs)
• Monitor and assess Chinese-language sources to identify relevant threat activity and insights
• Contribute to the production of high-quality intelligence reporting for internal and external stakeholders
• Assist in identifying and developing indicators and detection opportunities
• Collaborate with cross-functional teams, including other intelligence, engineering, and data science teams
• Continuously develop technical expertise and stay current on evolving threat landscapes and tradecraft

What You'll Bring:

• BA/BS or equivalent experience in Computer Science, Information Security, Intelligence, Security Studies, or a related field
• 1-2 years of experience in Threat Intelligence, Cybersecurity, or a related discipline (including internships or academic research)
• Foundational understanding of cyber threat analysis and intelligence methodologies
• Basic knowledge of networking concepts, including TCP/IP, DNS, and internet infrastructure
• Experience or familiarity with analyzing technical artifacts such as domains, IP addresses, and related metadata
• Familiarity with OSINT collection and analysis techniques
• Exposure to common CTI tools and workflows (e.g., Jupyter Notebook, Maltego, Elastic Stack, or similar platforms)
• Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill Chain, or the Diamond Model
• Strong analytical, problem-solving, and critical thinking skills
• Effective written and verbal communication skills, with the ability to convey technical concepts to diverse audiences
• Ability to work collaboratively in a fast-paced, globally distributed team environment

Required:

• Professional working proficiency in Chinese, with the ability to read, analyze, and synthesize native-language sources

Preferred Qualifications:

• Experience analyzing financially motivated cyber activity, including phishing, scams, or account compromise
• Basic scripting or programming experience (Python preferred) for data analysis or task automation
• Familiarity with underground ecosystems such as forums, marketplaces, or messaging platforms (e.g., Telegram)
• Understanding of payment systems, cryptocurrency usage, or fraud-related typologies
• Experience working with threat intelligence datasets or large-scale data analysis
• Exposure to detection development or identifying indicators of malicious or suspicious activity
• Working knowledge of Russian is a plus

The base salary range for this full-time position is $78,500-$117,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.
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Why should you join Recorded Future?Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
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We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.