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60 Rc It Service Manager Jobs Hiring Near You

Warehouse IT Service Support

Hopedale, MA · On-site

$23.50 - $32.25/hr

Manage assigned tickets through ServiceNow, creating and documenting all activities in the internal ... Respond to IT service phone calls, emails, and IMs promptly. * Adhere to IT policies and processes ...

IT Manager

Portsmouth, NH · On-site

$96K - $118K/yr

About the Role As the IT Operations Manager, you will oversee the day-to-day delivery of IT services across multiple business locations, ensuring secure, reliable, and efficient technology operations.

IT Service Desk Lead

Sioux Falls, SD · On-site

$65K - $80K/yr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Manage ticket queues, workload distribution, and service quality * Serve as the escalation point ...

IT Service Analyst III

Grand Forks, ND · On-site

$29.19 - $43.79/hr

The IT Service Analyst is responsible for responding to customer needs relating to IT equipment and ... Document and manage calls in our ticketing system. Acts as the primary point of contact for ...

Information Technology Manager

San Diego, CA · On-site

$100K - $130K/yr

Lead day\-to\-day IT operations, infrastructure, and service delivery. \n * Manage technology vendors, contracts, licensing, and support partners. \n * Develop and execute technology strategies that ...

About Internetworks Founded in 1997, Internetworks is a managed IT services provider that keeps businesses connected through technology, teamwork, and community. We support more than 200 ...

Applied best practice IT Service Management processes in the delivery and support of IT services e.g., the ITIL (Information Technology Instrument Library) best practice framework. * A curious mind ...

Showing results 41-60

Rc Jobs Information

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

At IMPACT, we're building a team that values excellence and believes in delivering an exceptional experience to our clients. As Service Manager, you play a key role in ensuring our operations team exceeds expectations and maintains the outstanding service that defines IMPACT.

Goals:

  • Design the systems and customer experience to improve upon and maintain individual and overall profitability per Client.
  • Design, deliver and uphold excellent customer service using training and systems improvement.
  • Obtain high team member satisfaction and loyalty via training, leadership, personal and professional growth.
  • Support annual and ongoing certifications and professional development for our technical team.

Experience:

  • 2 years of experience leading or managing teams (IT industry knowledge is a plus)

Skills:

  • Leadership
  • Customer Service Focus
  • Ambitious and Driven
  • Assertiveness
  • Go-Getter Attitude
  • Strong Computer Skills
  • Proactive Thinking
  • Strategic Mindset

Responsibilities:

  • Ensure tasks are completed efficiently
  • Lead team development and day-to-day operations
  • Meet service department metrics
  • Achieve project initiatives for clients
  • Fulfill internal staff metrics
  • Identify areas for improvement and drive growth projects
  • Maintain compliance standards
  • Enhance system efficiency
  • Support team development and leadership
  • Resolve customer and internal team issues
  • Tackle projects/tasks directed by the CEO
  • Drive scheduling and initiatives

Compensation

  • Base Pay - Range: $25-$30/hour
  • Bonus Pay for Quarterly Metrics
  • Commission Pay for any Management Incentives
  • Paid Training and Certifications

Benefits

  • Group medical/vision/dental/life insurance
  • Paid vacation, holidays
  • 401k, plus company matching
  • Training & Certifications

Hours

  • 8AM- 5PM
  • Monday - Friday

If you're ready to contribute to a welcoming team and make a positive IMPACT, we'd love to hear from you.

Explore more about us at impacttg.com.