IT Service Technician
Dugald, MB · On-site
Service Manager What You'll Do * Provide on-site and remote support to clients via phone, email ... Ability to juggle multiple tasks in a busy, distraction-prone environment * 1-3 years of IT support ...
60 Rc It Service Manager Jobs Hiring Near You
IT Service Technician
Dugald, MB · On-site
Service Manager What You'll Do * Provide on-site and remote support to clients via phone, email ... Ability to juggle multiple tasks in a busy, distraction-prone environment * 1-3 years of IT support ...
The IT Service Delivery Manager is responsible for the end-to-end delivery of IT services that enable business outcomes. This role leads Service Desk operations and drives excellence across incident ...
The IT Service Delivery Manager is responsible for the end-to-end delivery of IT services that enable business outcomes. This role leads Service Desk operations and drives excellence across incident ...
We are seeking an experienced Manager, Modern IT Service Management to design and engineer service management solutions for large, complex enterprise environments - with a particular focus on SIAM ...
We are seeking an experienced Manager, Modern IT Service Management to design and engineer service management solutions for large, complex enterprise environments - with a particular focus on SIAM ...
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IT Service Management Analyst II
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Role Overview The IT Service Transition Manager will plan, coordinate, and execute the deployment of technology changes into production across the CDS enterprise environment. This role will ensure ...
IT Service Transition Manager
Tewksbury, MA · On-site
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$80 - $100/hr
The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...
IT Service Desk Manager
Cincinnati, OH · On-site
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The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...
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Minneapolis, MN · On-site
IT Service Desk Analyst Opportunity in Minneapolis, MN Join our dynamic Global Shared Services Organization at our Corporate Headquarters in Minneapolis, MN, where you will be part of a team that ...
IT Service Desk Analyst
Minneapolis, MN · On-site
IT Service Desk Analyst Opportunity in Minneapolis, MN Join our dynamic Global Shared Services Organization at our Corporate Headquarters in Minneapolis, MN, where you will be part of a team that ...
IT Service Desk Analyst
Minneapolis, MN · On-site
IT Service Desk Analyst Opportunity in Minneapolis, MN Join our dynamic Global Shared Services Organization at our Corporate Headquarters in Minneapolis, MN, where you will be part of a team that ...
IT Service Desk Analyst
Minneapolis, MN · On-site
IT Service Desk Analyst Opportunity in Minneapolis, MN Join our dynamic Global Shared Services Organization at our Corporate Headquarters in Minneapolis, MN, where you will be part of a team that ...
IT SERVICE TECHNICIAN I
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US:NV:Carson City Information Technology Full Time Night Shift Summary Provides first level ... Utilize a service desk ticketing system, Knowledge Base, and asset management system to keep ...
IT SERVICE TECHNICIAN I
Carson City, NV · On-site
US:NV:Carson City Information Technology Full Time Night Shift Summary Provides first level ... Utilize a service desk ticketing system, Knowledge Base, and asset management system to keep ...
1000000539.IT MANAGER III.INFO TECH SERVICES
Dallas, TX · On-site
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Optimizes IT service workflows and infrastructure management processes. Leads large-scale IT initiatives, ensuring successful project execution and alignment with County objectives. Defines project ...
1000000539.IT MANAGER III.INFO TECH SERVICES
Dallas, TX · On-site
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Optimizes IT service workflows and infrastructure management processes. Leads large-scale IT initiatives, ensuring successful project execution and alignment with County objectives. Defines project ...
0000007808.IT MANAGER III.INFO TECH SERVICES
Dallas, TX · On-site
$9.8K - $12K/mo
Optimizes IT service workflows and infrastructure management processes. Leads large-scale IT initiatives, ensuring successful project execution and alignment with County objectives. Defines project ...
0000007808.IT MANAGER III.INFO TECH SERVICES
Dallas, TX · On-site
$9.8K - $12K/mo
Optimizes IT service workflows and infrastructure management processes. Leads large-scale IT initiatives, ensuring successful project execution and alignment with County objectives. Defines project ...
1000000539.IT MANAGER III.INFO TECH SERVICES
Dallas, TX · On-site
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Skill in leadership and problem-solving with a proactive approach Skill in communication and stakeholder engagement Ability to manage multiple teams and oversee IT service delivery across multiple ...
1000000539.IT MANAGER III.INFO TECH SERVICES
Dallas, TX · On-site
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Skill in leadership and problem-solving with a proactive approach Skill in communication and stakeholder engagement Ability to manage multiple teams and oversee IT service delivery across multiple ...
Job Posting Title: IT Service Delivery & End User Operations Manager Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00am - 5:00pm After hours and weekends as needed ...
Job Posting Title: IT Service Delivery & End User Operations Manager Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00am - 5:00pm After hours and weekends as needed ...
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El Paso, TX · On-site
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Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering & Workplace Solutions (GTEWS) Position Summary The Associate Vice President (AVP) - IT Service ...
AVP- IT Service Delivery
El Paso, TX · On-site
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Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering & Workplace Solutions (GTEWS) Position Summary The Associate Vice President (AVP) - IT Service ...
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El Paso, TX · On-site
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Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering & Workplace Solutions (GTEWS) Position Summary The Associate Vice President (AVP) - IT Service ...
AVP- IT Service Delivery
El Paso, TX · On-site
$191K/yr
Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering & Workplace Solutions (GTEWS) Position Summary The Associate Vice President (AVP) - IT Service ...
Senior Manager, IT Service Delivery Employment Type: Full Time Compensation: Commensurate with experience Full Time | Mid‑Senior Level | Onsite Hybrid | Competitive Compensation FocusPoint is ...
Quick apply
Senior Manager, IT Service Delivery Employment Type: Full Time Compensation: Commensurate with experience Full Time | Mid‑Senior Level | Onsite Hybrid | Competitive Compensation FocusPoint is ...
Sr. IT Service Management Specialist Citizenship: US citizens only NOTE: The selected individual will be able to work remotely throughout the U.S. Position Description • Maintain the health ...
Sr. IT Service Management Specialist Citizenship: US citizens only NOTE: The selected individual will be able to work remotely throughout the U.S. Position Description • Maintain the health ...
IT Manager
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Supporting the site leadership team, the ISC IT Manager is the primary site contact for IT services and support across the front office, plant, and warehouse operations. Managing the local IT team, ...
IT Manager
Minneapolis, MN · On-site
$99K - $121K/yr
Supporting the site leadership team, the ISC IT Manager is the primary site contact for IT services and support across the front office, plant, and warehouse operations. Managing the local IT team, ...
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Colorado Springs, CO · On-site
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The IT Service Desk Supervisor's role is to lead and continuously improve IT Service Desk ... Support hiring, onboarding, goal setting, performance management, and career development while ...
IT Service Desk Supervisor
Colorado Springs, CO · On-site
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The IT Service Desk Supervisor's role is to lead and continuously improve IT Service Desk ... Support hiring, onboarding, goal setting, performance management, and career development while ...
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IT Service Technician
Dugald, MB • On-site
365 Technologies •
11 - 50 employees11 - 50 employees
Full-time
Re-posted yesterday
Job description
Do you enjoy working in a fast-paced environment? Do you like having hands-on exposure to a wide range of technology platforms, tools, and applications? Do you get a feeling of satisfaction from helping people solve their technology problems?
365 Technologies is a Winnipeg-based Managed Services Provider with a team of 25, serving 80+ clients across Manitoba and Saskatchewan since 2010. Our tagline is Worry-Free IT and we mean it -- for our clients and our team. We actively invest in modern and emerging technologies, including AI-powered tools, to deliver smarter, faster support for our clients and our own team.
We are looking for a motivated self-starter with a genuine interest in IT and a passion for helping people. This Service Technician will join our service desk team to support our growing client base, working across a diverse range of environments and technologies every day.
Job Title: Service Technician Reports To: Service Manager
What You'll Do
- Provide on-site and remote support to clients via phone, email, and chat for workstations, servers, network devices, and more
- Travel to client sites across Winnipeg as needed (mileage fully compensated)
- Participate in our on-call rotation for after-hours coverage
- Document all completed work accurately in our ticketing system (HaloPSA)
- Respond to and resolve tickets within our published Service Level Agreements
- Communicate proactively with the Service Desk Coordinator or Manager on open incidents and outstanding issues
- Keep client documentation up to date in IT Glue
- Track and submit timesheets and expenses accurately
- Escalate appropriately to Network Administrators, Senior Engineers, or management
- Hit your targets -- we set clear KPIs and give you the support to reach them
You'll Work With Tools Like
HaloPSA, IT Glue, Microsoft 365 (including Copilot), Huntress, Domotz, ImmyBot, Veeam, SonicWall, Fortinet, 3CX, and AI-assisted support and automation tools
What We're Looking For
- Valid driver's license with daily access to a vehicle
- Outstanding verbal and written communication skills in English
- Active listening skills and genuine empathy for clients
- Ability to juggle multiple tasks in a busy, distraction-prone environment
- 1-3 years of IT support experience, preferably in a Managed Services environment
- Experience troubleshooting Microsoft Windows 11
- Experience with PC and server hardware installation and troubleshooting
- Working knowledge of IP networking and troubleshooting
- Comfort learning and working with AI tools in a professional IT context
Bonus Points For
- Microsoft 365 administration experience, including Copilot and modern workplace deployments
- Familiarity with SonicWall or Fortinet security appliances
- Microsoft, CompTIA A+, or Network+ certifications
- Experience with Microsoft Server OS (2019, 2022, 2025)
- Experience with Veeam Backup & Replication
What We Offer
- Competitive compensation with performance-based incentives
- Comprehensive group benefits package
- Employer RRSP / DPSP / TFSA matching
- Health spending account
- Full mileage compensation for client travel
- Paid professional development and certification support
- A collaborative team where you can grow toward Network Administrator and Senior Engineer roles
This role is based in Winnipeg, MB. Candidates must reside in Winnipeg or the surrounding area.
About 365 Technologies
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