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77 Puttshack Guest Services Supervisor Jobs Hiring Near You

Study Hotels

Guest Services Supervisor

Chicago, IL · On-site

$23.50/hr

Guest Services Supervisor Department: Front Office Location: Chicago, IL Employment Type: Full-Time / Hourly Compensation: $23.50 per hour Reports To: Guest Services Manager The Study at University ...

Crescent

Guest Services Supervisor

Denver, CO · On-site

$25/hr

Position Overview We are seeking an experienced Guest Services Supervisor who is passionate about delivering exceptional hospitality while supporting the daily success of our Front Office operations.

Boyne Resorts

Guest Services Supervisor

Boyne Falls, MI · On-site

As a Guest Service Supervisor , you are responsible for ensuring exceptional guest and team member experiences by overseeing and managing all aspects of the bell staff and shuttle operations, along ...

Crescent

Guest Services Supervisor

Denver, CO · On-site

Position Overview We are seeking an experienced Guest Services Supervisor who is passionate about delivering exceptional hospitality while supporting the daily success of our Front Office operations.

Pyramid Healthcare

Guest Services Supervisor

Langhorne, PA · On-site

$19.50 - $20.50/hr

Guest Services Supervisor (Housekeeping Supervisor) Location: 1990 Woodbourne Rd A, Langhorne, PA 19047 Schedule: Full-Time / Monday - Friday 8:00am - 4:00pm Pay: $19.50 - $20.50 The Guest Services ...

Stonebridge Companies

Guest Services Supervisor

Aiken, SC · On-site

$24 - $25/hr

Guest Services Supervisor Location: Boulder, CO FLSA: Non-exempt Pay Range: $24.00 - 25.00 DOE an hour plus incentives $1,000 New Hire Bonus paid in quarterly installments What You'll Do * Welcome ...

Boyne Resorts

Guest Services Supervisor

Boyne Falls, MI · On-site

As a Guest Service Supervisor , you are responsible for ensuring exceptional guest and team member experiences by overseeing and managing all aspects of the bell staff and shuttle operations, along ...

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Showing results 41-60

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Puttshack Jobs Information

Do workers at Puttshack get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

Does Puttshack pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get paid time off at Puttshack?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at Puttshack worry about hours?

Some people worry about getting enough hours.
67% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Puttshack workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it for Puttshack workers to change shifts?

Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Puttshack?

Some people find it hard to get time off.
56% of people report it’s hard to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2025.

Do Puttshack managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
50% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at Puttshack spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
57% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Puttshack?

Some people find it hard to take sick days.
56% of people report that it’s hard to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2025.

Do people at Puttshack feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Puttshack?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2025.

Do people at Puttshack enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at Puttshack recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Puttshack?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people get support to advance at Puttshack?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Puttshack’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2025.

Do workers feel well informed about how Puttshack is doing?

Most people don’t feel well informed about how the company is doing.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

What other companies are hiring for Guest Services Supervisor jobs?

What are the most popular jobs at Puttshack?

What are the most popular categories at Puttshack?

Infographic showing various Guest Services Supervisor job openings at Puttshack in the United States as of August 2026, with employment types broken down into 21% Full Time, and 79% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Guest Services Supervisor

Study Hotels

Chicago, IL • On-site

$23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Position: Guest Services Supervisor
Department: Front Office
Location: Chicago, IL
Employment Type: Full-Time / Hourly
Compensation: $23.50 per hour
Reports To: Guest Services Manager
The Study at University of Chicago is seeking an engaging, organized, and service-oriented Guest Services Supervisor to join our Front Office team. This position supports the daily operation of the Front Desk and Living Room while helping lead the Guest Services team in providing genuine hospitality and memorable experiences for our guests.
The Guest Services Supervisor serves as a hands-on leader during assigned shifts, providing guidance and support to the front office team while remaining actively involved in guest service. This includes overseeing arrivals and departures, responding to guest requests and concerns, supporting reservations and room assignments, ensuring accurate transactions, and helping the team navigate the day-to-day needs of a busy hotel operation.
The ideal candidate is a natural problem solver who is comfortable balancing guest interaction, team support, and multiple operational priorities. We are looking for someone who leads by example, communicates clearly, pays close attention to detail, and knows when to take ownership of a situation to create the best possible outcome for the guest.
Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek energetic, service-oriented individuals who take pride in creating thoughtful experiences and supporting both our guests and one another.
Responsibilities
  • Support the daily operation of the Front Desk and Living Room while ensuring consistent execution of guest service and operational standards.
  • Serve as a hands-on shift leader, providing direction, assistance, and guidance to Guest Services team members throughout the shift.
  • Maintain a thorough understanding of Front Office functions, including Guest Service Agent, Night Audit, Valet, and Reservations responsibilities.
  • Ensure efficient and accurate guest check-in and check-out procedures while creating a warm and welcoming arrival and departure experience.
  • Respond to guest inquiries, requests, concerns, and complaints promptly and professionally, taking ownership of service recovery when appropriate.
  • Assist with reservations, room assignments, special requests, and overbooking situations.
  • Answer reservation inquiries in person and by telephone and accurately communicate room types, availability, hotel rates, policies, and amenities.
  • Use proper telephone and reservation etiquette to effectively describe the hotel, quote rates, and capture reservations.
  • Accurately process guest charges, receipts, cash payments, credit card transactions, room charges, and other forms of payment.
  • Maintain accurate cash drawer and transaction records in accordance with established hotel procedures.
  • Maintain a strong working knowledge of Front Office systems, procedures, standards, and daily tasks.
  • Assist and guide Front Office team members through their daily responsibilities and help resolve operational questions or challenges.
  • Provide training and support to new Guest Services team members and assist with ongoing coaching and development.
  • Perform weekly script audits and provide appropriate feedback to support service consistency.
  • Prepare and complete required reports related to guest arrivals, departures, special requests, and Front Office activity.
  • Ensure required Front Office documentation is accurate, complete, and maintained according to hotel procedures.
  • Communicate relevant guest, operational, and shift information to the next shift and appropriate hotel leadership.
  • Coordinate with Housekeeping, Engineering, Food & Beverage, Security, and other hotel departments to ensure guest requests and operational needs are addressed.
  • Provide guests with knowledgeable information about the hotel, University of Chicago, Hyde Park, transportation, dining, and the surrounding area.
  • Exercise sound judgment and make reasonable, professional decisions when addressing guest or operational situations.
  • Ensure adherence to hotel policies, procedures, service standards, safety practices, and security requirements.
  • Provide coverage for Front Desk shifts as needed based on business and staffing needs.
  • Perform additional duties as assigned to support the Front Office and overall hotel operation.

Fundamentals
  • High school diploma or equivalent required.
  • Minimum of 1 year of experience in a customer-facing role required; previous hotel or Front Office experience strongly preferred.
  • Previous supervisory, lead, or team leadership experience preferred.
  • Friendly, cheerful, and professional demeanor with a genuine commitment to hospitality and guest service.
  • Ability to lead by example and provide guidance and support to Front Office team members.
  • Strong problem-solving skills and ability to make sound decisions in a fast-paced guest service environment.
  • Excellent verbal and written communication and interpersonal skills.
  • Strong organizational and follow-up skills with the ability to multitask and manage multiple priorities.
  • Ability to accurately perform basic mathematical calculations including percentages, discounts, commissions, and other guest transaction calculations.
  • Intermediate computer skills with working knowledge of Microsoft Outlook, Word, and Excel.
  • Previous experience with hotel property management, reservation, or Front Office systems preferred.
  • Ability to communicate and work effectively with all hotel departments.
  • Valid driver's license and satisfactory motor vehicle record required.
  • Availability to work a flexible schedule based on hotel needs, including days, evenings, overnights, weekends, and holidays.
  • Proficiency in English required; a second language is a plus.
  • Ability to stand and remain active for extended periods throughout the shift.
  • Ability to lift, carry, push, or otherwise move items weighing up to 50 pounds.

About Us
The Study at University of Chicago is a 167-room hotel located on the Midway Plaisance in Chicago's historic Hyde Park neighborhood. Designed as a place of discovery and connection, the hotel reflects the character and energy of the University of Chicago while providing thoughtful, contemporary accommodations for university visitors, families, faculty, business travelers, and the surrounding community.
Guest rooms and public spaces are designed around a bright, residential-inspired aesthetic, with thoughtful details throughout the hotel that encourage guests to read, reflect, connect, and experience the surrounding university community.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program.
Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.
Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
Keywords: Guest Service Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Supervisor, Guest Services, Front Desk, Hospitality, Hotel Front Office, Guest Experience, Chicago Hotel Jobs, Hyde Park Jobs

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