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77 Puttshack Guest Services Supervisor Jobs Hiring Near You

Stonebridge Companies

$24/hr

Guest Services Supervisor Location: South San Francisco, CA FLSA: Non-Exempt Status: Full-time Reports to: Guest Services Manager Supervises: Front Desk Team Members Pay Range: $24.00 an Hour The ...

Study Hotels

Guest Services Supervisor

Chicago, IL · On-site

$23.50/hr

Guest Services Supervisor Department: Front Office Location: Chicago, IL Employment Type: Full-Time / Hourly Compensation: $23.50 per hour Reports To: Guest Services Manager The Study at University ...

Study Hotels

Guest Services Supervisor

Chicago, IL · On-site

$23.50/hr

Guest Services Supervisor Department: Front Office Location: Chicago, IL Employment Type: Full-Time / Hourly Compensation: $23.50 per hour Reports To: Guest Services Manager The Study at University ...

Crescent

Guest Services Supervisor

Denver, CO · On-site

$25/hr

Position Overview We are seeking an experienced Guest Services Supervisor who is passionate about delivering exceptional hospitality while supporting the daily success of our Front Office operations.

Boyne Resorts

Guest Services Supervisor

Boyne Falls, MI · On-site

As a Guest Service Supervisor , you are responsible for ensuring exceptional guest and team member experiences by overseeing and managing all aspects of the bell staff and shuttle operations, along ...

Crescent

Guest Services Supervisor

Denver, CO · On-site

Position Overview We are seeking an experienced Guest Services Supervisor who is passionate about delivering exceptional hospitality while supporting the daily success of our Front Office operations.

Pyramid Healthcare

Guest Services Supervisor

Langhorne, PA · On-site

$19.50 - $20.50/hr

Guest Services Supervisor (Housekeeping Supervisor) Location: 1990 Woodbourne Rd A, Langhorne, PA 19047 Schedule: Full-Time / Monday - Friday 8:00am - 4:00pm Pay: $19.50 - $20.50 The Guest Services ...

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Puttshack Jobs Information

Do workers at Puttshack get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

Does Puttshack pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get paid time off at Puttshack?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at Puttshack worry about hours?

Some people worry about getting enough hours.
67% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Puttshack workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it for Puttshack workers to change shifts?

Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Puttshack?

Some people find it hard to get time off.
56% of people report it’s hard to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2025.

Do Puttshack managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
50% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at Puttshack spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
57% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Puttshack?

Some people find it hard to take sick days.
56% of people report that it’s hard to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2025.

Do people at Puttshack feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Puttshack?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2025.

Do people at Puttshack enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at Puttshack recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Puttshack?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people get support to advance at Puttshack?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Puttshack’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2025.

Do workers feel well informed about how Puttshack is doing?

Most people don’t feel well informed about how the company is doing.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

What other companies are hiring for Guest Services Supervisor jobs?

What are the most popular jobs at Puttshack?

What are the most popular categories at Puttshack?

Infographic showing various Guest Services Supervisor job openings at Puttshack in the United States as of August 2026, with employment types broken down into 21% Full Time, and 79% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Guest Services Supervisor

Hostelling International USA

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Join Our Team as a Guest Service Supervisor at HI USA San Francisco Downtown Hostel!

Would you love to interact with travelers from all around the world and welcome them to San Francisco? Join Hostelling International USA at our San Francisco Downtown hostel. We are currently accepting applications for a full-time Guest Service Supervisor who will play a key role in creating a welcoming atmosphere while ensuring the reception desk runs smoothly, efficiently, and in accordance with hostel policies.

In addition to front desk responsibilities, the Guest Service Supervisor is responsible for supervising the Guest Service team, supporting staff coverage when needed, and ensuring accuracy in daily paperwork, deposits, and shift operations.

Position Details

Pay: $22.15 - 23.50 per hour

Type: Full-time, benefit-eligible

Benefits: Medical, dental, vision, disability, vacation, sick leave, 403(b) with company match, and more (new hire waiting periods apply).

Perks
  • Free stays at other HI USA hostels (subject to availability)
  • Discounts on hundreds of brands
  • On-the-job training
  • Opportunities for growth within HI USA
  • Friendly and inclusive work environment
Responsibilities
  • Supervise Guest Service staff and provide shift coverage as needed
  • Ensure daily paperwork is completed accurately for all shifts
  • Make bank deposits, open and close the safe, and provide change as needed
  • Welcome, register, and orient guests, including providing group orientations with cultural sensitivity
  • Handle individual and group reservations via telephone, email, and online systems
  • Conduct hostel tours and gather guest feedback
  • Follow procedures to ensure the safety and security of the hostel, guests, and staff
  • Maintain shift reports, logs, and daily paperwork, including fees, sales, and rentals
  • Assist with laundry, cleaning, bookkeeping, and food preparation as needed
  • Provide guests with information about HI memberships, the hostel, and the local area
  • Promote HI USA’s mission: “To help all, especially the young, gain a greater understanding of the world and its people, through hostelling”
  • Perform other duties as assigned by management
Skills/Qualifications
  • Associate’s degree and 2 years of customer service experience, or equivalent experience
  • Previous supervisory or shift lead experience preferred
  • Ability to handle cash and record receipts accurately
  • Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
  • Knowledge of or ability to master reservation systems and methods
  • Excellent communication and conflict-resolution skills, with the ability to act effectively in a crisis and escalate when needed
  • Computer literacy, including MS Word, Excel, and Outlook
  • Willingness to work a flexible schedule, including weekends and holidays as required
  • First Aid and CPR certification preferred (training can be provided)
  • Ability to speak a second language is a plus
Physical Requirements
  • Ability to work at a computer and view a screen for extended periods of time
  • Regularly required to sit and use hands and arms
  • Frequently required to stand, walk, talk, and hear
  • Occasionally required to climb or balance
  • Must be able to lift and move up to 50 pounds
  • Specific vision abilities required: close, peripheral, and color vision, depth perception, and the ability to adjust focus
  • Noise level in the work environment is usually moderate

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Make a Difference!

At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities.

If you're passionate about hospitality, supporting a team, and creating memorable experiences for travelers, apply today to join us as a Guest Service Supervisor at HI USA San Francisco Downtown.

Check out our Instagram to see our vibe and learn more about our mission!