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Puget Sound Energy
Puget Sound Energy

60 Puget Sound Energy Customer Service Representative Jobs Hiring Near You

Puget Sound Energy

Claims Adjuster

Kent, WA · On-site

$72K - $103K/yr

Our team provides a valuable service to PSE. The Claims Adjuster is responsible for conducting ... Represent Puget Sound Energy in Court. * Testify on behalf of Puget Sound Energy in Court ...

Puget Sound Energy

Claims Adjuster

Kent, WA · On-site

$72K - $103K/yr

Our team provides a valuable service to PSE. The Claims Adjuster is responsible for conducting ... Represent Puget Sound Energy in Court. * Testify on behalf of Puget Sound Energy in Court ...

Puget Sound Energy

Claims Adjuster

Bremerton, WA · On-site

$72K - $103K/yr

Our team provides a valuable service to PSE. The Claims Adjuster is responsible for conducting ... Represent Puget Sound Energy in Court. * Testify on behalf of Puget Sound Energy in Court ...

Puget Sound Energy

Claims Adjuster

Bellevue, WA · On-site

$72K - $103K/yr

Our team provides a valuable service to PSE. The Claims Adjuster is responsible for conducting ... Represent Puget Sound Energy in Court. * Testify on behalf of Puget Sound Energy in Court ...

Puget Sound Energy

Claims Adjuster

Tacoma, WA · On-site

$72K - $103K/yr

Our team provides a valuable service to PSE. The Claims Adjuster is responsible for conducting ... Represent Puget Sound Energy in Court. * Testify on behalf of Puget Sound Energy in Court ...

Puget Sound Energy

Claims Adjuster

Kent, WA · On-site

$72K - $103K/yr

Our team provides a valuable service to PSE. The Claims Adjuster is responsible for conducting ... Represent Puget Sound Energy in Court. * Testify on behalf of Puget Sound Energy in Court ...

Puget Sound Energy

Senior Internal Auditor

Bellevue, WA · Hybrid

$94K - $156K/yr

Puget Sound Energy is looking to grow our community with top talented individuals like you! With ... Communicates effectively and displays dedication to customer service. * Performs other duties as ...

Puget Sound Energy

Senior Internal Auditor

Bellevue, WA · On-site

$94K - $156K/yr

Puget Sound Energy is looking to grow our community with top talented individuals like you! With ... Communicates effectively and displays dedication to customer service. * Performs other duties as ...

Puget Sound Energy

Senior Internal Auditor

Bellevue, WA · Hybrid

$94K - $156K/yr

Puget Sound Energy is looking to grow our community with top talented individuals like you! With ... Communicates effectively and displays dedication to customer service. * Performs other duties as ...

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Puget Sound Energy Jobs Information

What is it like to work at Puget Sound Energy?

Puget Sound Energy is a utility company that prioritizes customer satisfaction, community involvement, and environmental stewardship, fostering a culture of reliability and customer-centricity.

The company operates with a team-based structure, where employees work together to deliver electricity and natural gas to customers across the Pacific Northwest, with a focus on innovation and continuous improvement. Employees have access to a range of benefits, including training and development opportunities, flexible work arrangements, and a comprehensive compensation package.

Working at Puget Sound Energy may appeal to candidates who value a stable and secure work environment, opportunities for professional growth and development, and the chance to contribute to a company that plays a critical role in powering the region's communities.

What makes Puget Sound Energy an attractive place to work?

Puget Sound Energy is a leading utility company in the Pacific Northwest, committed to delivering clean, reliable energy to its customers while prioritizing the well-being of the environment and the communities it serves. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities to work on cutting-edge projects and develop skills in a stable and secure industry. By joining Puget Sound Energy, individuals can contribute to a mission-driven organization that is shaping the future of energy and making a positive impact on the region.

Do workers at Puget Sound Energy get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Puget Sound Energy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Puget Sound Energy worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to get time off at Puget Sound Energy?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Puget Sound Energy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.

Do jobs at Puget Sound Energy spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
60% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to take sick days at Puget Sound Energy?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Puget Sound Energy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Puget Sound Energy get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Puget Sound Energy?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Puget Sound Energy enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Puget Sound Energy recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Puget Sound Energy?

Most people got enough training when they started.
88% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Puget Sound Energy?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Puget Sound Energy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Puget Sound Energy is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Puget Sound Energy?

What are the most popular categories at Puget Sound Energy?

Infographic showing various Customer Service Representative job openings at Puget Sound Energy in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

Customer Field Representative I

Puget Sound Energy

Tacoma, WA • On-site

$33.74/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Puget Sound Energy rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Customer Operations team is looking for qualified candidates to fill an open Customer Field Representative I position!


Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

This is not a pathway to apprenticeship position, this posting is for a permanent Customer Field Rep.

The shift for this position is Tuesday-Friday, 11:00 a.m.-7:30 p.m. and Saturday, 8:00 a.m.-4:30 p.m.

This job is under federal regulation by the Department of Transportation (DOT) and is subject to pre-employment and random drug screenings that include screening for the presence of marijuana and marijuana metabolites.

Job Responsibilities

The position is responsible for providing "on premise" customer assistance throughout PSE service area and performing other duties in the position summary. Examples of responsibilities include advising customers of a need to sign for service, gathering reads from the meter, discussing past due balances with customers, reporting potential rate discrepancies, reporting theft situations including tampering and energy diversion,  and dealing with customer service disconnects and reconnects.

  • Perform collection task
  • Disconnect single phase self-contained meters
  • Reconnect single phase self-contained meters
  • Work with customers throughout PSE service areas to obtain meter check reads, meter verifications, and resolve access problems
  • Perform similar and incidental duties as assigned
Minimum Qualifications

Previous minimum education and training should include a high school diploma or GED.

Must include possession of a valid Washington State driver's license.

One (1) year customer field technician, maintenance, utility construction labor, or warehouse experience within the most recent three (3) years.

Previous on the job professional driving experience desired.

Additional Information

JOB CONDITIONS AND PHYSICAL EFFORT

The duties and responsibilities are performed in both an office and outdoor environment. The position generally involved occasional sitting, frequent standing, frequent walking, light to moderate lifting, light to moderate carrying, frequent bending and reaching, occasional kneeling, twisting, balancing, climbing, keyboard operation, telephone operation and operation of tools and equipment.

The environment conditions generally include working in a variety of weather conditions to include all noise levels, hazardous conditions, and working on a full range of outdoor work surfaces. The frequent use of protective clothing is required to perform certain task. Requires the operation of a vehicle. May require irregular work schedule and overtime hours.

At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.

The pay range for this position is $33.74 - $33.74, and this position is eligible for annual goals based incentive bonuses. 

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).  For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com). 

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. 

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

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