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60 Protolabs Customer Service Representative Jobs Hiring Near You

Protolabs

Operations Project Engineer

Rosemount, MN · On-site

$95K - $133K/yr

... you represent yourself.  We strongly believe diversity makes for more successful teams. Why ... Service to determine the optimal customer experience with Protolabs as an organization for ...

Protolabs

Product Marketing Manager - CNC

Maple Plain, MN · Hybrid

$159K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Lead service messaging and value prop work that positions Protolabs' capabilities in a ...

Protolabs

Operations Project Engineer

Rosemount, MN · On-site

$100 - $125/hr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Service to determine the optimal customer experience with Protolabs as an organization for ...

Protolabs

Product Marketing Manager - 3DP

Maple Plain, MN · Hybrid

$159K/yr

... represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs ... customer service in order to develop marketing strategies that will continue to deliver double ...

Protolabs

Global Product Director, 3D Printing

Raleigh, NC · On-site

$150 - $200/hr

... represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs ... Manage product/service life cycles, profitability, demand planning and maintain competitive ...

Protolabs

Operations Project Engineer

Rosemount, MN · On-site

$95K - $133K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Service to determine the optimal customer experience with Protolabs as an organization for ...

Protolabs

Global Product Director, 3D Printing

Raleigh, NC · Hybrid

$226K - $237K/yr

... represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs ... Manage product/service life cycles, profitability, demand planning and maintain competitive ...

Protolabs

Global Product Director, 3D Printing

Raleigh, NC · On-site

$136K - $205K/yr

... represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs ... Manage product/service life cycles, profitability, demand planning and maintain competitive ...

Protolabs

Operations Project Engineer

Rosemount, MN · On-site

$71K - $96K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Service to determine the optimal customer experience with Protolabs as an organization for ...

Protolabs

CNC Machinist (Second Shift)

Nashua, NH · On-site

$26 - $35/hr

... represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs ... Commitment to customer or employee service. What is in it for you * We offer a competitive salary

Protolabs

Global Product Director, 3D Printing

Raleigh, NC · Hybrid

$136K - $205K/yr

... represent yourself.  We strongly believe diversity makes for more successful teams. Why Protolabs ... Manage product/service life cycles, profitability, demand planning and maintain competitive ...

Protolabs

CNC Operator (Second Shift)

Nashua, NH · On-site

$18 - $21/hr

... represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs ... Solid commitment to customer or employee service * Ability to manage time and prioritize work in an ...

Protolabs

CNC Machinist (Second Shift)

Nashua, NH · On-site

$26 - $35/hr

... represent yourself.  We strongly believe diversity makes for more successful teams. Why Protolabs ... Commitment to customer or employee service. What is in it for you * We offer a competitive salary

Protolabs

CNC Machinist (Third Shift)

Nashua, NH · On-site

$26 - $35/hr

... represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs ... Commitment to customer or employee service. What is in it for you * We offer a competitive salary

Protolabs

CNC Machinist (First Shift)

Nashua, NH · On-site

$26 - $35/hr

... represent yourself.  We strongly believe diversity makes for more successful teams. Why Protolabs ... Commitment to customer or employee service. What is in it for you * We offer a competitive salary

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Protolabs Jobs Information

Do workers at Protolabs get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Protolabs pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

At Protolabs, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Protolabs affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at Protolabs?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at Protolabs worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Protolabs workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Protolabs workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Protolabs?

Most people find it easy to get time off.
96% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Protolabs managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Protolabs spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Protolabs?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Protolabs good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Protolabs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Protolabs get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Protolabs?

Some people feel stressed here.
43% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Protolabs enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Protolabs recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Protolabs?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Protolabs?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Protolabs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Protolabs is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Protolabs?

What are the most popular categories at Protolabs?

Infographic showing various Customer Service Representative job openings at Protolabs in the United States as of September 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 77% Physical, 19% Hybrid, and 4% Remote job distribution.

Strategic Account Manager (Aerospace/Defense)

Maple Plain, MN • On-site

Protolabs
Industrial Machinery Manufacturing • 1 - 5K employees
Learn more about Protolabsexternal

$94K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Protolabs rating

9.1

Company rating: 9.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

2nd of 85 rated plastic manufacturers

Job description

Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It's our people who fuel our creativity and make our culture feel like home.
Join our team as a Strategic Account Manager (Aerospace/Defense)!
This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday.
A Strategic Account Manager is responsible for management within the Aerospace/Defense group, managing large Prime customers. The primary responsibility of this role is to meet and exceed the annual bookings quotas as established by the company, ensuring that all strategic initiatives and customer engagements align with this critical objective. The SAM is dedicated to driving Protolabs' growth by bringing highly vetted programs that push Protolabs to expand our offerings and capabilities to develop, support, and grow our largest revenue producing customers. As one of Protolabs' top revenue generating salespeople, the SAM is expected to make a significant impact on our customers' businesses by providing innovative solutions that enhance efficiency and profitability for mutual benefit of both the customer and Protolabs. The SAM is considered a trusted advisor to the customer and a consultative manufacturing advisor, whom customers rely on by delivering unparalleled solutions at unprecedented speeds.
You Will
  • Develops multi-year strategy for the account's organization through business plans, reviews and other customer strategy meetings with senior leadership.
  • Creates an account budget and strategic account plan that will guide the direction of the account over a 2-3-year horizon.
  • Aligns with customer KPI's and utilizes Protolabs business analytics (technology, SFDC, DOMO, best practices, etc.) for the customer at the whole organizational level.
  • Anticipates the customer's needs to provide solutions and penetrate the account. Sells across all service lines and aligns the customer to Protolabs full product life cycle capabilities to create competitive advantage.
  • Introduces innovative, strategic manufacturing ideas across product life cycle for co-creating competitive advantage for the customer.
  • Pursues individual development.
  • Provides input and guidance for other team members for the purposes of succession planning and ensuring appropriate resources for account.
  • Identifies key customer contacts at multiple levels across multiple departments including corporate senior executive leadership, champions and coaches.
  • Leads and leverages necessary resources.
  • Clearly defines and communicates responsibilities for account team and organizes multiple internal functions.
  • Accountable for operational results and connected to operational excellence but spends no time on day-to-day account operations or on account administration.
  • Aligns Protolabs to the account's entire organization which may touch multiple services, locations, product life cycle, and geographies.
  • Primarily focused on growth and strategy of between 1 to maximum 3 accounts as a trusted advisor to the customer. Involved in strategic direction and decisions of account.
  • Prospect and identify target key customer contacts at multiple levels across multiple departments including R&D, sourcing, corporate senior executive leadership to identify and incubate new business opportunities.
  • Perform other related duties as assigned.

What It Takes:
  • Bachelor's degree in business or related field or equivalent education and/or experience
  • 8+ years of experience managing large enterprise complex B2B accounts, preferably working with Fortune 500 & MedTech customers.
  • Consistent high performer fluent in how to proactively grow customer relationships across business units, locations, and personas to develop multiple coaches and champions as part of strategic business, partnership and growth plans
  • Develops and drives enterprise-level programs and agreements with strategic customers to grow sustainable, long-term partnerships.
  • Builds and maintains influential relationships with key decision makers and cross-functional partners across Protolabs to support strategic business and growth plans.
  • Identifies, develops and executes new strategic business programs and capabilities in partnership with customers to drive long-term growth within and across customer verticals.
  • Expert use of CRM and forecasting tools to manage the sales process, maintain a robust pipeline, and provide actionable insight to internal stakeholders.
  • Deep technical understanding of Protolabs' service lines and broader manufacturing/engineering topics; effectively introduces solutions to all levels of a customer organization.
  • Clearly articulates customer value propositions and aligns Protolabs' solutions to clients' corporate initiatives and business objectives.
  • Consistently sources leads and new opportunities, co-creates innovative value with customers, and negotiates win-win outcomes.
  • Excellent verbal and written communication and presentation skills at all organizational levels.
  • Growth-minded culture champion who embraces new initiatives, practices continuous improvement, self-analyzes performance, and models Protolabs' values and accountability.
  • Travel expectation 25-50%

What's In It For You:
  • We offer a competitive total compensation package
  • In addition, we offer competitive benefits including but not limited to:
  • Health Insurance: Traditional OR High Deductible plan
    • Flexible Spending Accounts
    • Health Savings Account (including employer contributions)
    • Dental and Vision
    • Basic and Supplemental Life Insurance
    • Short-Term and Long-Term Disability
  • Paid caregiver leave
  • You will receive PTO + Holiday Pay + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program
  • And More!

$94,200 - $125,500 a year
The base salary range for this role is $94,200-$125,500 USD/year with a Total Cash range of $150,200 - $200,000.
Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
Proto Labs, Inc. is an Equal Opportunity Employer
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

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