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60 Protolabs Customer Service Representative Jobs Hiring Near You

Protolabs

Customer Success Partner II

Maple Plain, MN · On-site

$44K - $58K/yr

... service tasks with proficiency (quality and volume) * Organize and troubleshoot customer requests, meeting customer needs in real-time. * Advocates for Protolabs and is a representative of the ...

Protolabs

Customer Success Partner II

Maple Plain, MN

$44K - $58K/yr

... service tasks with proficiency (quality and volume) * Organize and troubleshoot customer requests, meeting customer needs in real-time. * Advocates for Protolabs and is a representative of the ...

Protolabs

Customer Success Partner II

Maple Plain, MN · On-site

$44K - $58K/yr

... service tasks with proficiency (quality and volume) * Organize and troubleshoot customer requests, meeting customer needs in real-time. * Advocates for Protolabs and is a representative of the ...

Protolabs

Inside Sales Representative

Maple Plain, MN · Hybrid

$55K/yr

... Printing service lines. This entry-level position is designed to support Protolabs' growth by ... Maintain effective communications with internal partners on customer projects within Protolabs

Protolabs

Inside Sales Representative

Maple Plain, MN · On-site

... Printing service lines. This entry-level position is designed to support Protolabs' growth by ... Maintain effective communications with internal partners on customer projects within Protolabs

Protolabs

Inside Sales Representative

Maple Plain, MN · Hybrid

... Printing service lines. This entry-level position is designed to support Protolabs' growth by ... Maintain effective communications with internal partners on customer projects within Protolabs

Protolabs

Product Marketing Manager - CNC

Maple Plain, MN · On-site

$159K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Lead service messaging and value prop work that positions Protolabs' capabilities in a ...

Protolabs

Product Marketing Manager - 3DP

Maple Plain, MN · Hybrid

$159K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Lead service messaging and value prop work that positions Protolabs' capabilities in a ...

Protolabs

Product Marketing Manager - 3DP

Maple Plain, MN · On-site

$159K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Lead service messaging and value prop work that positions Protolabs' capabilities in a ...

Protolabs

Product Marketing Manager - CNC

Maple Plain, MN · Hybrid

$159K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Lead service messaging and value prop work that positions Protolabs' capabilities in a ...

Protolabs

Operations Project Engineer

Rosemount, MN · On-site

$95K - $133K/yr

... you represent yourself.  We strongly believe diversity makes for more successful teams. Why ... Service to determine the optimal customer experience with Protolabs as an organization for ...

Protolabs

Operations Project Engineer

Rosemount, MN · On-site

$71K - $96K/yr

... you represent yourself. We strongly believe diversity makes for more successful teams. Why ... Service to determine the optimal customer experience with Protolabs as an organization for ...

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Protolabs Jobs Information

Do workers at Protolabs get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Protolabs pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

At Protolabs, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Protolabs affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at Protolabs?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at Protolabs worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Protolabs workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Protolabs workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Protolabs?

Most people find it easy to get time off.
96% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Protolabs managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Protolabs spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Protolabs?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Protolabs good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Protolabs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Protolabs get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Protolabs?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Protolabs enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Protolabs recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Protolabs?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Protolabs?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Protolabs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Protolabs is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Protolabs?

What are the most popular categories at Protolabs?

Infographic showing various Customer Service Representative job openings at Protolabs in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 77% Physical, 19% Hybrid, and 4% Remote job distribution.

Customer Success Partner II

Protolabs

Maple Plain, MN • On-site

$44K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Protolabs rating

9.1

Company rating: 9.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

2nd of 84 rated plastic manufacturers

Job description

Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It's our people who fuel our creativity and make our culture feel like home.
Join our team as a Customer Support Partner II!
This role follows a hybrid schedule and is three days in office (Tuesday-Thursday) at our Maple Plain headquarters.
The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service tasks, they will also process complex tasks that require a deeper knowledge of Protolabs services and processes. They may be assigned specific processes or tasks for which they are the subject matter expert as well as some project work.
What you'll do:
  • Performs complex customer service tasks with accuracy and efficiency:
  • Understands when, how and who to escalate issues and is considered a subject matter expert.
  • Collaborates with customers and internal partners to understand customer requests and developing options to meet the requests
  • Provides timely and accurate information to incoming customer order status and product knowledge requests
  • Can process complex orders with accuracy
  • Able to execute standard customer service tasks with proficiency (quality and volume)
  • Organize and troubleshoot customer requests, meeting customer needs in real-time.
  • Advocates for Protolabs and is a representative of the company.
  • Familiar with processes owned by other departments; coordinate and liaison between departments and customer to resolve order issues.
  • Mentors team members, supporting collective learning and training.
  • Ownership of learning and personal development, including timely completion of all assigned courses, identification of skill gaps, and staying current on all process/policy changes.
  • Serves and an SME for specific processes within the organization
  • Works with moderate supervision.
  • Other duties as assigned.

What it takes:
  • College degree is preferred with related work experience.
  • Recommended 3-5 years Customer Service experience in a manufacturing environment preferred. (2 years Protolabs experience). Proficient in Microsoft products and general computer navigation.
  • Familiar with CRM and ERP software.
  • Demonstrates attention to detail, initiative, and resourcefulness.
  • Ability to quickly adapt to new systems and programs.
  • Strong communication skills.
  • Excellent customer relationship skills.
  • Solid problem-solving skills, seek out resources and solutions for consideration.
  • Flexible and adaptable to change.
  • Strong understanding of Logistics and different shipping scenarios.

What's in it for you:
  • We offer a competitive salary and total rewards package
  • We offer amazing benefits including but not limited to:
    • Health Insurance: Traditional OR High Deductible plan
    • Flexible Spending Accounts
    • Health Savings Account (including employer contributions)
    • Dental and Vision
    • Basic and Supplemental Life Insurance
    • Short-Term and Long-Term Disability
    • Paid caregiver leave
  • You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program at a discounted rate
  • Matching grants through Protolabs foundation
  • And More!

$44,100 - $58,800 a year
Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications.
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
Proto Labs, Inc. is an Equal Opportunity Employer
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

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