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Protective Life
Protective Life

60 Protective Life Customer Service Representative Jobs Hiring Near You

Protective

Internal Wholesaler II

Covington, KY · On-site

$55K - $65K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... This role is primarily focused on servicing representatives through phone and email communication.

Protective

Internal Wholesaler II

Covington, KY

$55K - $65K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... This role is primarily focused on servicing representatives through phone and email communication.

Protective

Sales Support Coordinator

Covington, KY · On-site

$50K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... This is an entry-level role within the sales organization providing support services to sales ...

New

Protective

Sales Support Coordinator

Covington, KY · On-site

$50K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... This is an entry-level role within the sales organization providing support services to sales ...

New

Protective

Sales Support Coordinator

Covington, KY · On-site

$50K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... This is an entry-level role within the sales organization providing support services to sales ...

New

Protective

Production Control Analyst

Birmingham, AL

$70K - $102K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Manage the IT service management lifecycle to enable beneficial changes to be made with minimum ...

Protective

Production Control Analyst

Birmingham, AL · On-site

$70K - $102K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Manage the IT service management lifecycle to enable beneficial changes to be made with minimum ...

Protective

Production Control Analyst

Birmingham, AL · On-site

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Manage the IT service management lifecycle to enable beneficial changes to be made with minimum ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$18 - $24/hr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Excellent customer service skills. * Well-developed organizational skills and the ability to ...

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Protective Life Jobs Information

Do workers at Protective Life get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Protective Life pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

At Protective Life, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between October 2025 and July 2026.

Is the health insurance from Protective Life affordable enough for their workers?

Only some people say the health insurance costs are okay.
58% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Protective Life?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between October 2025 and July 2026.

How easy is it to get time off at Protective Life?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Protective Life managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2025.

Do jobs at Protective Life spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2025.

How easy is it to take sick days at Protective Life?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Protective Life good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Protective Life feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Protective Life get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Protective Life?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Protective Life enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Protective Life recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Protective Life?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Protective Life?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Protective Life’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Protective Life is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Protective Life?
What are the most popular categories at Protective Life?
Infographic showing various Customer Service Representative job openings at Protective Life in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, 22% Hybrid, and 11% Remote job distribution.

Sr Engineer - Licensing, Contracting and Compensation

Protective

Birmingham, AL

$100K - $128K/yr

Full-time

Re-posted 4 days ago

Protective Life rating

8.4

Company rating: 8.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

116th of 304 rated insurance

Job description

The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Protective Life is searching for a Software Engineer to join the Licensing, Contracting and Compensation team of the Information Technology department. This team is responsible for maintaining contract information on our agents and the calculation and payment of agent compensation.
 
Success in this role requires leadership ability among peers, excellent oral and written communication skills, and effective collaboration with others, both internal and external to the team and company. The candidate should be self-motivated and show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for your own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results. A successful candidate should have a desire to challenge others and be challenged to foster the best outcome.
Your day-to-day (but don't worry, we'll keep it interesting)
  • Primary focus will be on working on a team modernizing, enhancing and testing an agent contracting system.
  • The Software Engineer is responsible for designing, coding, testing, implementing, maintaining, and supporting software applications. 
  • Works closely with business analysts and customers to gather requirements to ensure the customer’s business needs and expectations are met in a timely and cost-effective manner.  
  • Diagnoses, isolates, and debugs software problems and provides resolution.  
  • Prepares and modifies technical documentation.
Your Strengths and Abilities
  • Be able to manage multiple, changing priorities, resolve conflicts
  • Be self-motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development
  • Requires oral and written communication skills sufficient to communicate clearly with peers and customers
  • Ability to perform reviews of other developers’ code and provide sign off and or constructive feedback
  • Experience in agile methodologies is a plus
  • Experience with automated testing is a plus
  • Experience with Angular, React, or similar JavaScript libraries
  • Experience with automated UI testing frameworks (Selenium or similar)
  • Experience with Bootstrap or similar CSS frameworks
  • Knowledge of responsive design principles
  • Experience with Distributed and Asynchronous Design and Development
  • Experience with CI/CD processes
Required Skills (and a whole lot of acronyms)
  • C#
  • Visual Studio
  • Webservices (ASP.NET Web API, WCF, SOAP)
  • ASP .Net MVC 5+
  • SQL Server 2019
  • Strong knowledge of HTML, CSS, and JavaScript
  • Unit testing
  • Ability to build dynamic user interfaces from scratch based on mockups and detailed requirements
What a typical qualified applicant looks like
  • 5+ years software development experience
  • 3+ years .NET development experience
  • Experience in C# and SQL database development
  • Typically, a post-secondary degree, preferably in Management Information Services, Computer Science or Math related field may substitute for work and/or technical experience
Protective’s targeted salary range for this position is $100,000 to $128,667. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.
 
This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:  
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.   

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Protective Life employees say

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