52 Progressive Leasing Customer Support Representative Jobs Hiring Near You

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring anEnterprise RiskManagement Analystto support our growing business and ensure our enterprise risk management practices are effective, compliant, and aligned with how the business operates.

Employee Value Proposition (EVP):PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE:A collaborative, cross-functional organization with dedicated Enterprise Risk Management (ERM) and Compliance teams focused on identifying, assessing, and mitigating risk across the enterprise. We partner closely with business leaders and third-party stakeholders to ensure our processes operate in a legal, ethical, and resilient manner while aligning with regulatory expectations andindustry'sbest practices.

YOU ARE:A detail-oriented and intellectually curious early-career risk professional who enjoys analyzing business processes and identifying potential risks. You are comfortable working within established frameworks, eager to learn, and able to translate data and observations into clear, actionable insights. You collaborate effectively with stakeholders and are developing your ability to provide thoughtful risk perspectives.

YOUR DAY-TO-DAY:

Enterprise Risk Management

• Support the execution of theEnterprise Risk Management program, ensuring risks are effectively identified, measured, monitored, and mitigated across business activities.
• Assist incore risk management processes, including Risk & Control Self-Assessments (RCSA), Issue Management, and related ERM activities.
• Maintain risk governance frameworks, policies, and supporting documentation in alignment with regulatory expectations and industry best practices.

Third-Party Risk Management (TPRM)

• Support the Third-Party Risk Management program, including vendor risk assessments, due diligence, and ongoing monitoring.
• Monitor third-party performance and risk indicators, escalating issues and coordinating remediation efforts as needed.

Stakeholder Partnership & Advisory

• Provide education, guidance, and robust challenge to stakeholders on risk, controls, and mitigation strategies.
• Partner with cross-functional teams by offering insight and advice on enterprise risk and control matters.

YOU'LL BRING

• Bachelor's degree in a related field; advanced degree strongly preferred.
• 1-3years of experience in enterprise risk management within the financial services industry, with an emphasis on operations and compliance.
• Foundationalunderstanding of ERM frameworks, risk taxonomies, and regulatory expectations.
• Comfortableworking with data and learning new systems (experiencewith Governance, Risk, and Compliance (GRC) systemsis a plus).
• Demonstrated experience designing, implementing, and testing controls in an enterprise environment.
• Excellent written and verbal communication skills with the ability to translate complex risk concepts into actionable insights.
• Strong interpersonal skills with the ability to influence and appropriately challenge stakeholders at multiple levels.
• AIenabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.

WE OFFER

• Competitive Compensation
• Full Health Benefits (Medical, Dental, Vision, Life Insurance)
• Paid Time Off, Paid Holidays, and Paid Volunteer Time
• Company-Matched 401(k)
• Tuition Reimbursement
• Employee Resource & Diversity Groups
• Charitable Gift Matching
• Job-required equipment and services provided

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.