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61 Prism Customer Service Manager Jobs Hiring Near You

PaperWorks

Customer Service Manager

Louisville, KY · On-site

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

Wendy's

Customer Service Manager

Hamilton, OH · On-site

POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." • You will inspire the entire ...

Wendy's

Customer Service Manager

Caldwell, ID · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Elko, NV · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Draper, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Evanston, WY · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Univar Solutions

Customer Service Manager

Toronto, ON · Hybrid

CA$100K/yr

The Customer Service Manager will play a key role in building strong client relationships, supporting the sales team, and driving continuous improvement in service levels. What we offer:

Star Group LP

Customer Service Manager

Newtown, PA · On-site

The Customer Service Manager will lead a high performing team consisting of approximately 3-5 direct reports and 30+ indirect reports. This role is responsible for mentoring and developing ...

Wendy's

Customer Service Manager

Sioux Falls, SD · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Famous Supply

Customer Service Manager

Van Wert, OH · On-site

Famous Supply is looking for a Customer Service Manager at our Van Wert, OH location. The CSM is responsible for ensuring a great customer experience to our contractors. You lead a team of 1- 2 ...

Fresco y Mas

Customer Service Mgr

Hialeah, FL

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

Hy-Vee, Inc.

Customer Service Manager

Maplewood, MN · On-site

$18 - $22.50/hr

Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates ...

Wendy's

Customer Service Manager

Augusta, ME · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Wendy's

Customer Service Manager

Hamilton, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

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Infographic showing various Customer Service Manager job openings at Prism in the United States as of August 2026, with employment types broken down into 20% Full Time, 20% Part Time, and 60% Contract. Highlights an 100% Physical job distribution.

Customer Service Manager

Skyservice Business Aviation

Opa Locka, FL • On-site

Full-time

Re-posted 25 days ago

Job description

Description
SKYSERVICE BUSINESS AVIATION
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.
Get to know us: https://www.skyservice.com/
YOUR FUTURE AT SKYSERVICE:
Here at Skyservice, we are continuing to grow and provide high-level service to our clients, expanding our footprint and name throughout the Americas. You will bring strong attention to detail and a fast-paced way of working with dynamic schedules to a team that works together to exceed the expectations of our clients. We focus on excellence and are committed to support and develop our teams!
SUMMARY OF RESPONSIBILITIES:
    • Oversee customer service employees and performance.

    • Provide support for customers and employees.

    • Handle complex customer service issues and oversee day-to-day operations.

    • Supervise Customer Service personnel with scheduling, uniforms, training, counseling, and disciplinary issues.

    • Complete reviews for customer Service personnel.

    • Develop and revise Customer Service policies and procedures

    • General staff management/coaching/oversight;

    • Responsible for the completion of occurrence report investigations and closings in accordance with the SMS guidelines;

    • Manage the customer interface;

    • Proactively promote and sell FBO services;

    • Direct / Indirect feedback - including follow-ups with customers;

    • Ensure the billing of deicing fees, catering, landing fees, hanger, fuel ramp and any other services as required to the appropriate customer;

    • Prepare and deliver to department any necessary memorandums, protocols, and procedures (i.e., Security, invoicing, etc.);

    • Participate in regular meetings, providing support and feedback to the Customer Service team;

    • Facilitate efficient and customer-focused arrivals and departures of customers;

    • Maintain effective communication and coordination between customers, line service crew, CSRs, and management as required;

    • Greet and assist flight crews with fuel requests, hotel reservations, catering, limo/shuttle arrangements, and other ground support requirements;

    • Work closely with line service and pilots ensuring that all customer service needs are met, promoting cohesive communication;

    • Maintain, monitor and update the Aircraft Entry Log and advise line service crew accordingly;

    • Maintain two-way communication with incoming aircraft by utilizing ground-air radio;

    • Resolve concerns from staff, crew, and/or guests.

QUALIFICATIONS AND SKILLS REQUIRED:
    • Several years of related customer service experience with increasing levels of responsibility;

    • Excellent communication skills;

    • Strong organizational skills, resourceful;

    • Proactive, having the ability to understand customers' needs;

    • Ability to work under pressure in a fast-paced environment;

    • Ability to consistently provide a positive attitude while working in a group.

EDUCATION:
    • Degree considered an asset, including some education in accounting or finance field;

    • 5-7 years' experience in a customer service/business environment, with increasing levels of responsibility.

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